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Audi Farmington Hills

Farmington Hills, MI

4.1
309 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 309 reviews

October 08, 2018

Very Pleasant and Accomodating Experience Buying one car is a very daunting experience; however, our family was in the market for two. Esam Nemer of Suburban Imports of Farmington Hills made t More

by Susan G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Shaydak, Matt Moore, Esam Nemer, Esam Nemer
Oct 08, 2018 -

Audi Farmington Hills responded

Susan, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Thanks again for the recommendation, and have an amazing day! Che' Shaydak GSM/ROM

October 02, 2018

Exceptional Service Esam provided exceptional service during my purchase experience. He worked hard to make sure I got exactly what I wanted and that I was happy with my More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim the manager , Esam Nemer, Jennifer Reider, Esam Nemer
Oct 03, 2018 -

Audi Farmington Hills responded

Danielle, Thank you for taking the time to let us know how we did. Thanks again for the recommendation, and have an amazing day! Che' Shaydak GSM/ROM

September 27, 2018

Fast & Easy I knew exactly what I wanted when I contacted Patrick. He answered all my questions and was fast and easy to negotiate with. Everything he said he d More

by Zecky
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Sep 27, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Thanks again for the recommendation, and have an amazing day! Che' Shaydak GSM/ROM

September 27, 2018

Best customer service I came in not sure of what vehicle I wanted or what options I had. Shaun Bradley was amazing, very patient and informative. I will making my decision More

by M.Pauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Bradley
Sep 27, 2018 -

Audi Farmington Hills responded

We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Che' Shaydak ROM/GSM

September 23, 2018

2018 S5 cabriolet we had a great experience at Audi Farmington hills. everyone is welcoming and ver nice. Esam was very helpful, professional and knowledgable. He did a More

by Fadi Yasin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esam Nemer, Esam Nemer
Sep 25, 2018 -

Audi Farmington Hills responded

Fadi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Thanks again for the recommendation, and have an amazing day! Che' Shaydak GSM/ROM

Oct 08, 2018 -

Audi Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Sincerely, John Chatzopoulos GM

September 06, 2018

Excellent Service We had an excellent experience selecting our Q5 from Farmington Hills Audi. Patrick was very knowledgeable and helpful in finding just the right car More

by tahiti4402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Sep 06, 2018 -

Audi Farmington Hills responded

Thank you for taking the time to let us know how we did. We appreciate your positive review about your recent experience with us! Che' Shaydak GSM/ROM

September 06, 2018

Five Star Experience @ Farmington Hills Audi The staff at Audi were an absolute pleasure to work with.. A CLASS A Team. My Brand Specialist, Patrick Hamama, is a very chill guy that has the perf More

by Nikko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Robison, Patrick Hamama
Sep 06, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Thanks again for the recommendation, and have an amazing day! Che' Shaydak GSM/ROM

September 01, 2018

Audi A5 Sportback I went into Audi to test drive an A4, and maybe an A5. I drove the A5, and it blew the A4 out of the water. Esam was extremely helpful and information More

by phizy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esam Nemer, Esam Nemer
Sep 06, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Che' Shaydak GSM/ROM

August 31, 2018

Bought Audi We were looking for a new at least to us car. Found great 2015 Audi diesel at Sububan. Great interaction with staff, especially Desiree and Mike (mana More

by Drmike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers, Brian Plauman, Shawna Hoskins, Desiree Madden
Sep 06, 2018 -

Audi Farmington Hills responded

Hi Drmike, thank you so much for your positive comments about Suburban Imports of Farmington Hills! We are happy to pass along your comments to the team here at Suburban Imports of Farmington Hills! Che' Shaydak GSM/ROM

August 31, 2018

No hassle efficient buying experience Working with Patrick was a great experience. He was straight and to the point and helped me every step of the way. I feel great about my new vehicle a More

by Jillk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Sep 06, 2018 -

Audi Farmington Hills responded

Jillk, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Suburban Audi of Farmington Hills! Che' Shaydak GSM/ROM

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