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Audi Farmington Hills

Farmington Hills, MI

4.1
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 317 reviews

March 27, 2019

Satisfied customer Patrick was very courteous and had great follow up to assure that I was satisfied and had no concerns. The dealership staff is also great. More

by 2nd Audi owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Audi Farmington Hills responded

2nd Audi Owner, Thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Audi Farmington Hills! Thank you again for taking the time to let us know how we did. We hope you have a great day! Che' Shaydak GSM/ROM

March 20, 2019

pleasant Our salesperson was very friendly and professional. He followed up with my request for the right car and made it a really nice experience. The manage More

by Nasrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Shaydak, Travis Kassak
Mar 20, 2019 -

Audi Farmington Hills responded

Nasrin, we're happy you found our staff to be so supportive during your experience here at Audi Farmington Hills. Your satisfaction is our top priority. Che' Shaydak GSM/ROM

March 13, 2019

Great Experience The overall experience was very pleasant. The salesman was knowledgeable and friendly. We did not feel pressured or rushed into making a decision. Ver More

by Ziehr1299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esam Nemer
Mar 14, 2019 -

Audi Farmington Hills responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Che' Shaydak GSM/ROM

March 13, 2019

Exquisite Came in not expecting to make a deal on the first time, just to look around at options. Was immediately greeted by Esam and he was extremely helpful i More

by Adrian Kozakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esam Nemer
Mar 14, 2019 -

Audi Farmington Hills responded

Adrian, thank you for your kind review; we are happy to pass along your comments to Esam and the team here at Audi Farmington Hills! Che' Shaydak GSM/ROM

March 07, 2019

Excellent Customer Service Pat’s customer service is top notch. His communication and ease of process made the experience fun and exciting. I gave Pat a list of things I wanted More

by Chris89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Audi Farmington Hills responded

Chris89, thanks for your praise and kind comments about Patrick! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Farmington Hills. Che' Shaydak GSM/ROM

February 28, 2019

2018 Audi Q5 Lease The proces was fast and easy. Patrick hustled and was able to get the answers that I needed in a timely fashion. He is personable and represents the More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Audi Farmington Hills responded

Me, thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Audi Farmington Hills! Thank you again for taking the time to let us know how we did. We hope you have a great day! Che' Shaydak GSM/ROM

February 23, 2019

Best car shopping experience I really enjoyed shopping for a car with Esam at Suburban Audi of Farmington Hills even though I did not purchase ine yet, I really liked his product More

by Lia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esam Nemer
Feb 25, 2019 -

Audi Farmington Hills responded

Hi Lia! We appreciate your positive review about your recent experience with us! We're so happy we were able to help you out! Che' Shaydak GSM/ROM

February 22, 2019

2019 S5 Awesome! Esam Nemer and the whole staff made for a very pleasant transaction. The car is beyond wonderful thank again to everyone especially Esam.I would highl More

by jacobcamhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esam Nemer, John Chatzopoulos, Joshua Odoerfer
Feb 22, 2019 -

Audi Farmington Hills responded

We are so happy to read such a great review about Audi of Farmington Hills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GSM/ROM

February 19, 2019

Honest and transparent Purchased an A6 from Esam at Audi of Farmington Hills. Esam was amazing to work with. Very knowledgable, very honest and very efficient.. Highly, h More

by kindle80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esam Nemer
Feb 19, 2019 -

Audi Farmington Hills responded

Kindle80, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Farmington Hills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GSM/ROM

February 06, 2019

Great Experience, Very Informative I went to a couple Audi dealerships in the area to shop around. I could have purchased from any of the 3 I visited however I chose Audi of Farmington More

by queseven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kassak
Feb 11, 2019 -

Audi Farmington Hills responded

Queseven, thanks for your praise and kind comments about Travis and our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Che' Shaydak GSM/ROM

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