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Audi Farmington Hills
Farmington Hills, MI
309 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 309 reviews
March 31, 2019
Satisfied & Happy Customer I was initially debating between the Porsche Cayenne & the Audi Q8. I had contacted the Porsche team first, and after talking with them regarding my I was initially debating between the Porsche Cayenne & the Audi Q8. I had contacted the Porsche team first, and after talking with them regarding my needs and wishes, I decided I wanted to explore the new 2019 Audi Q8. I was referred to Esam Nemer, who contacted me immediately. I have to say this was just the beginning of my amazing experience. "Sam" had the Q8 quickly available for the test drive. He was extremely kind and took his time explaining the various options on the SUV. From there, Sam was pleasant and professional, all the way through the buying process. By far, Sam is "THE BEST" salesman I've worked with. I 100% recommend Sam to anyone who's looking to buy an Audi. I would also like to state that other sales, service and finance team members were great to talk/work with as well. You can tell that the Audi of Farmington Hills family are great people in general!! I will definitely be back! More
by LanaiS
Employees Worked With
Esam Nemer
March 28, 2019
Easy pleasant experience I came to this dealership from another local dealer when my lease was nearing expiration. I had searched their inventory and found a vehicle on order I came to this dealership from another local dealer when my lease was nearing expiration. I had searched their inventory and found a vehicle on order that I liked. All my contacts with both my salesperson, sales manager and the finance manager were friendly, professional, and not high pressured. Would definitely recommend More
by Anonymous
March 27, 2019
Satisfied customer Patrick was very courteous and had great follow up to assure that I was satisfied and had no concerns. The dealership staff is also great. Patrick was very courteous and had great follow up to assure that I was satisfied and had no concerns. The dealership staff is also great. More
by 2nd Audi owner
Employees Worked With
March 19, 2019
pleasant Our salesperson was very friendly and professional. He followed up with my request for the right car and made it a really nice experience. The manage Our salesperson was very friendly and professional. He followed up with my request for the right car and made it a really nice experience. The manager Che Shaydak was very professional and helpful as well. Both the salesperson and manger made sure we were happy with our choice. More
by Nasrin
Employees Worked With
Che Shaydak, Travis Kassak
March 13, 2019
Exquisite Came in not expecting to make a deal on the first time, just to look around at options. Was immediately greeted by Esam and he was extremely helpful i Came in not expecting to make a deal on the first time, just to look around at options. Was immediately greeted by Esam and he was extremely helpful in answering all my questions before, during, and after the test drive. Got lease prices on the vehicles i was looking at. Very pleased with the service and hope to be back very soon. More
by Adrian Kozakov
Employees Worked With
Esam Nemer
March 13, 2019
Great Experience The overall experience was very pleasant. The salesman was knowledgeable and friendly. We did not feel pressured or rushed into making a decision. Ver The overall experience was very pleasant. The salesman was knowledgeable and friendly. We did not feel pressured or rushed into making a decision. Very professional service and sales team More
by Ziehr1299
Employees Worked With
Esam Nemer
March 07, 2019
Excellent Customer Service Pat’s customer service is top notch. His communication and ease of process made the experience fun and exciting. I gave Pat a list of things I wanted Pat’s customer service is top notch. His communication and ease of process made the experience fun and exciting. I gave Pat a list of things I wanted on the car and he delivered that request the same day. More
by Chris89
Employees Worked With
February 28, 2019
2018 Audi Q5 Lease The proces was fast and easy. Patrick hustled and was able to get the answers that I needed in a timely fashion. He is personable and represents the The proces was fast and easy. Patrick hustled and was able to get the answers that I needed in a timely fashion. He is personable and represents the dealership as a strong asset. More
by Me
Employees Worked With
February 23, 2019
Best car shopping experience I really enjoyed shopping for a car with Esam at Suburban Audi of Farmington Hills even though I did not purchase ine yet, I really liked his product I really enjoyed shopping for a car with Esam at Suburban Audi of Farmington Hills even though I did not purchase ine yet, I really liked his product knowledge and easy no pressure product presentation. If you like Audis go see Esam, he really makes comfortable. More
by Lia
February 22, 2019
2019 S5 Awesome! Esam Nemer and the whole staff made for a very pleasant transaction. The car is beyond wonderful thank again to everyone especially Esam.I would highl Esam Nemer and the whole staff made for a very pleasant transaction. The car is beyond wonderful thank again to everyone especially Esam.I would highly recommend this dealership. More
by jacobcamhi
Employees Worked With
Esam Nemer, John Chatzopoulos, Joshua Odoerfer
