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Audi Farmington Hills
Farmington Hills, MI
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 317 reviews
August 09, 2020
Excellent customer service. I worked with Bailey Czuchaj. She was extremely patient, knowledgeable and answered all my questions. She worked with me to try to find the best price that worked for me. She was extremely patient, knowledgeable and answered all my questions. She worked with me to try to find the best price that worked for me. More
by mmakki
July 21, 2020
Exceptional car buying experience! I have not purchased a vehicle in several years, and had no idea what to expect given the current pandemic situation. Bailey Czuchaj was absolutely a I have not purchased a vehicle in several years, and had no idea what to expect given the current pandemic situation. Bailey Czuchaj was absolutely amazing to work with from the moment we first made contact with her! She was very responsive to all of our questions and requests. She also was extremely patient, and provided us the time needed to make our decision without feeling pressured. I strongly encourage anyone in the market for an Audi vehicle to reach out to Bailey Czucaj at Audit of Farmington Hills. More
by Mark W
Employees Worked With
Bailey Czuchaj
May 30, 2020
My experience was exceptional! - and I love my new car. I recognize how challenging transactions such as buying a car are during the pandemic precautions... From start (an online inquiry) to finish (drivin I recognize how challenging transactions such as buying a car are during the pandemic precautions... From start (an online inquiry) to finish (driving away in my new car), the process was handled with prompt attention and care. Shira Colish responded to my initial online inquiry. After confirming my interest, she referred me to Mike Rogers, who followed up with me nearly immediately. I appreciate his help and attention as we moved through the process. A true professional! I'd also like to acknowledge Chris Clark, Aaron Stokes and Brian, who handled the paperwork. Again: in a touchless, contact-free, social distancing world, Mike and the Suburban Audi team made the process of purchasing my car a warm, welcoming and easy experience. They are clearly committed to the highest level of customer service! More
by Ms. Morse
April 08, 2020
Outstanding client service! Jennifer did an outstanding job working on our lease turn-ins and two new cars we got for our family. She was extremely responsive and went above and Jennifer did an outstanding job working on our lease turn-ins and two new cars we got for our family. She was extremely responsive and went above and beyond to help us find the cars that best suited our needs. Truly outstanding client service! More
by Paula R Siansi
March 17, 2020
Working with Patrick was a pleasure Patrick worked to get my the Audi that I wanted in a quick and efficient manner. I would recommend Patrick to my friends and family without hesitation Patrick worked to get my the Audi that I wanted in a quick and efficient manner. I would recommend Patrick to my friends and family without hesitation. More
by jimmyg
November 11, 2019
fantastic Professional and very helpful. Would recommend to anyone looking for a new or used Audi. The vast knowledge and dedication that Mr. Tharp brings to Professional and very helpful. Would recommend to anyone looking for a new or used Audi. The vast knowledge and dedication that Mr. Tharp brings to his profession is exemplary. More
by Pete Raft
Employees Worked With
October 15, 2019
Very professional and helpful! Happy to come to Audi of Farmington Hills to check out the new line and getting the opportunity to see if it would be a good fit for me. Travis was ve Happy to come to Audi of Farmington Hills to check out the new line and getting the opportunity to see if it would be a good fit for me. Travis was very knowledgeable about the vehicles, and was able to walk me through the process of leasing with them. 10/10! Thank you!! More
by dn77
Employees Worked With
Travis Kassak
September 30, 2019
My wife brought the truck in for a serious service issue My wife brought the truck in for a serious service issue regarding the trasmission dangerius, to drive only to be told the by the sercice mechanic h My wife brought the truck in for a serious service issue regarding the trasmission dangerius, to drive only to be told the by the sercice mechanic he couldnt detect anything regardless there was no loaner vehicle to use...on the way home she almost got in an accident!....we took it to another audi dealer and they handled the situation professionally,found a serious issue and had a loaner car. I have leased seveeal cars from Audi FH in the past...however you lost my business...1 star or it wouldnt submit More
by Mr R
Employees Worked With
Service, Joshua Odoerfer
September 29, 2019
fixed! My previous issue with this dealer has been resolved. Apparently the problem was with the factory in Germany and the communication between them and t My previous issue with this dealer has been resolved. Apparently the problem was with the factory in Germany and the communication between them and the dealer. Thanks to Slava and Che I am now the proud owner of an A 8 More
by dave48375
Employees Worked With
Slava Kosurkin, Che Shaydak
