Audi Farmington Hills

My wife brought the truck in for a serious service issue My wife brought the truck in for a serious service issue regarding the trasmission dangerius, to drive only to be told the by the sercice mechanic h My wife brought the truck in for a serious service issue regarding the trasmission dangerius, to drive only to be told the by the sercice mechanic he couldnt detect anything regardless there was no loaner vehicle to use...on the way home she almost got in an accident!....we took it to another audi dealer and they handled the situation professionally,found a serious issue and had a loaner car. I have leased seveeal cars from Audi FH in the past...however you lost my business...1 star or it wouldnt submit More

fixed! My previous issue with this dealer has been resolved. Apparently the problem was with the factory in Germany and the communication between them and t My previous issue with this dealer has been resolved. Apparently the problem was with the factory in Germany and the communication between them and the dealer. Thanks to Slava and Che I am now the proud owner of an A 8 More

Excellent, Considerate, Dedicated Service My wife and I had a great car buying experience thanks to Travis Kassak and his team. Travis was thoughtful and considerate. He was mindful of our tim My wife and I had a great car buying experience thanks to Travis Kassak and his team. Travis was thoughtful and considerate. He was mindful of our time, budget, and most of all what we were looking for in a vehicle. If you are starting off your car buying search I would definitely recommend you start here and ask for Travis. A+ rating! More

Excellent sales support Great support in finding a new car. Lee understands customer needs and is willing to go over and above to make sure customer satisfaction is met. Not Great support in finding a new car. Lee understands customer needs and is willing to go over and above to make sure customer satisfaction is met. Not only does he know Audi but also other brands dealer sells. This broughtens the selection and makes choosing a right car much easier More

Professionalism, Leader, Respectful..Traits of a GM I’ve worked with John for many years and you don’t come around people with his character often. Audi is very lucky to have him. If you want an great e I’ve worked with John for many years and you don’t come around people with his character often. Audi is very lucky to have him. If you want an great experience, go to Audi of Farmington Hills. More

Very well guided and educational Our time at Audio in Farmington hills was exceptional. Travis was to helpful and knowledgeable about each vehicle. He was not pushy or overbearing. He Our time at Audio in Farmington hills was exceptional. Travis was to helpful and knowledgeable about each vehicle. He was not pushy or overbearing. He understood our needs and concerns and he was able to help match us with the perfect vehicle. I would say he made our experience what it was. I would recommend him and this dealership location 100% More

New Purchase & Much More From scheduling appointments to Customer Service to Sales knowledge & assistance, they've an expected, desired standard of quality. Lee Sadek from Sal From scheduling appointments to Customer Service to Sales knowledge & assistance, they've an expected, desired standard of quality. Lee Sadek from Sales is simply an excellent person. Further more, Audi Financing is something you should consider. Not only Jennifer will clearly explain & provide you with all the valuable benefits. But, you will be immensely satisfied that you've earned a caring family. Jennifer was astounding. She along with her entire team took care of me during tight corners. ~ Sri More

Knowledgeable and Friendly Travis is one of the most respectable car salesman my father and I have ever worked with. He asked the right questions and was able to show us all of Travis is one of the most respectable car salesman my father and I have ever worked with. He asked the right questions and was able to show us all of the quirks and features of the vehicle. He was willing to follow up and help us locate the right vehicle. More

Amazing! I’ve shopped around for a car and had a lot of salesman try to sell me. Travis was a people person and treated me with respect. He knows a lot of abou I’ve shopped around for a car and had a lot of salesman try to sell me. Travis was a people person and treated me with respect. He knows a lot of about his product. What he didn’t know he found out for me. I’ve been to other Audi dealerships but Travis made this dealership stand out above the rest. He was polite courteous and had a diligent work ethic. I would recommend seeing him if you have interest in an Audi. More

New car purchase The salesman with which I dealt was extremely helpful, respectful and attentive. In my opinion he represents the caliber of customer service that Audi The salesman with which I dealt was extremely helpful, respectful and attentive. In my opinion he represents the caliber of customer service that Audi can be proud of. I would definitely recommend him to others in the market for a new Audi. The only reason I am not giving five stars is because I was very disappointed with the Finance Manager who failed to return multiple calls when I had questions about my installment loan. That does not reflect well on the image I am sure Audi is trying to preserve. More