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Audi Farmington Hills
Farmington Hills, MI
321 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 321 reviews
March 21, 2021
Super rude that the sales person just stopped communicating with by email while I was attempting to purchase a car from your dealership. I would expect at least a reply or phone call to say yay o communicating with by email while I was attempting to purchase a car from your dealership. I would expect at least a reply or phone call to say yay or nay. Not a "no reply." More
by Mike
Employees Worked With
Lee Sadek
March 19, 2021
Friendly staff, non-pressured discussions, willing to locate a vehicle that meets your needs. Looking to develop a long term relationship with the customer. Highly recommended. locate a vehicle that meets your needs. Looking to develop a long term relationship with the customer. Highly recommended. More
by TM
February 24, 2021
Cheryl in Audi is awesome. Went above and beyond to help me. Thanks Cheryl!!! I live 30 miles away and have a sick kid at home, she figured out how to get the car delivered to my house. help me. Thanks Cheryl!!! I live 30 miles away and have a sick kid at home, she figured out how to get the car delivered to my house. More
by Fmossett
Employees Worked With
Cheryl
February 15, 2021
Came in the dealership and was totally ignored by all salesman. I will not purchase from a dealership with such poor customer service. Needs improvement. salesman. I will not purchase from a dealership with such poor customer service. Needs improvement. More
by Johnstep
Employees Worked With
John Chatzopoulos
January 27, 2021
Exceptional experience, Lee is very knowledgeable about the E-tron, very professional and straight forward no games no hassle, found us the exact car we wanted, thank you Lee! the E-tron, very professional and straight forward no games no hassle, found us the exact car we wanted, thank you Lee! More
by Bann
Employees Worked With
Lee Sadek
January 22, 2021
Patrick was fabulous to work with. I came in to test drive a Q5 having never driven one before. He explained everything I needed to know about the car before taking it for a spin and I was sold! He ha drive a Q5 having never driven one before. He explained everything I needed to know about the car before taking it for a spin and I was sold! He handled everything so professionally and was so friendly. Patrick made buying a car during the pandemic so easy. I'd refer anyone to him in a minute! More
by mimi.markofsky
Employees Worked With
December 24, 2020
Tim and Davis did everything in their power to get me the vehicle that I wanted to fit my budget. I have used the service department as well, and they are very courteous and professional. Thanks! vehicle that I wanted to fit my budget. I have used the service department as well, and they are very courteous and professional. Thanks! More
by Pgarg
December 23, 2020
Joshua,I just wanted to drop you a line about your Joshua, I just wanted to drop you a line about your service rep, Emily. She was excellent in helping take care of my S8. I feel badly that I inadve Joshua, I just wanted to drop you a line about your service rep, Emily. She was excellent in helping take care of my S8. I feel badly that I inadvertently deleted a survey email from Audi but wanted to make sure you know she's just great- definitely a keeper!!! As a business owner, I know how important it is to have good people like Emily. Best regards for a Merry Christmas & Happy New Year. 'Eric Siegel More
by esiegel
Employees Worked With
December 10, 2020
Lee did a great job. Very efficient process makes buying a vehicle seamless. Not sure why this site requires 25 works to make a review so that would be my only issue. a vehicle seamless. Not sure why this site requires 25 works to make a review so that would be my only issue. More
by craig.lewis8
Employees Worked With
Lee Sadek
November 24, 2020
Camille was so helpful and patient with me throughout the whole process. I never felt rushed to make a decision. I Highly recommend her. Thank you whole process. I never felt rushed to make a decision. I Highly recommend her. Thank you More
by Natalie
Employees Worked With
Camille Watson
