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Audi Farmington Hills

Farmington Hills, MI

4.1
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 317 reviews

January 27, 2021

Exceptional experience, Lee is very knowledgeable about the E-tron, very professional and straight forward no games no hassle, found us the exact car we wanted, thank you Lee! More

by Bann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
Feb 02, 2021 -

Audi Farmington Hills responded

Hi Bann, thank you so much for your positive comments about Lee and Audi Farmington Hills! We appreciate you taking the time to leave us this feedback. Che' Shaydak GSM/ROM

January 22, 2021

Patrick was fabulous to work with. I came in to test drive a Q5 having never driven one before. He explained everything I needed to know about the car before taking it for a spin and I was sold! He ha More

by mimi.markofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Audi Farmington Hills responded

Mimi.markofsky, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Farmington Hills. Thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Audi Farmington Hills! Che' Shaydak GSM/ROM

December 24, 2020

Tim and Davis did everything in their power to get me the vehicle that I wanted to fit my budget. I have used the service department as well, and they are very courteous and professional. Thanks! More

by Pgarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis McCarel
Dec 31, 2020 -

Audi Farmington Hills responded

Pgarg, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Che' Shaydak GSM/ROM

December 23, 2020

Joshua,I just wanted to drop you a line about your Joshua, I just wanted to drop you a line about your service rep, Emily. She was excellent in helping take care of my S8. I feel badly that I inadve More

by esiegel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Odoerfer
Dec 23, 2020 -

Audi Farmington Hills responded

Thank you for the review!! It is always great to hear a positive experience. Thank you again for taking the time to let us know. Stay safe & Happy Holidays!!

December 10, 2020

Lee did a great job. Very efficient process makes buying a vehicle seamless. Not sure why this site requires 25 works to make a review so that would be my only issue. More

by craig.lewis8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
Dec 15, 2020 -

Audi Farmington Hills responded

Craig.lewis8, we are so happy to read such a great review about Lee and Audi Farmington Hills! Che' Shaydak GSM/ROM

November 24, 2020

Camille was so helpful and patient with me throughout the whole process. I never felt rushed to make a decision. I Highly recommend her. Thank you More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Watson
November 14, 2020

Lee was Awesome!!! He located the Q5 with the equipment and color I wanted and was extremely helpful with my lease pull ahead. So Grateful! More

by Charmagne.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
Nov 17, 2020 -

Audi Farmington Hills responded

Hi Charmagne.johnson, thank you so much for your positive comments about Lee and Audi Farmington Hills! We really appreciate your feedback! Che' Shaydak GSM/ROM

September 25, 2020

The process of looking at cars during a pandemic was easy including the buying process. Bailey was great to communicate with and answered all my questions! It was a smooth process to coming in on a busy day More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Czuchaj
Sep 26, 2020 -

Audi Farmington Hills responded

Es, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Farmington Hills. Che' Shaydak GSM/ROM

August 27, 2020

Loved working with Bailey Czuchaj! She was proactive and helped a great detail. Bailey was knowledgeable and where she did not have an answer she was quick to research and get back to me. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Czuchaj
Sep 01, 2020 -

Audi Farmington Hills responded

Paul, thanks for your praise and kind comments about Bailey. We're so happy we were able to help you out! Che' Shaydak GSM/ROM

August 16, 2020

Awesome Service Bailey was awesome! Great follow-up. I was purchasing a new company vehicle through a third party. I found the vehicle I wanted provided the inform More

by William T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Czuchaj
Aug 20, 2020 -

Audi Farmington Hills responded

William T, we are so happy to read such a great review about Bailey and Audi Farmington Hills! Your wonderful feedback and rating mean a lot to us. Che' Shaydak GSM/ROM

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