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Audi Farmington Hills
Farmington Hills, MI
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 317 reviews
April 22, 2021
Outstanding service is the standard at this dealership. Emily was outstanding, meeting me at the car as I pulled up and she reminded me of a free service (tire storage) offered by the dealership that I wa Emily was outstanding, meeting me at the car as I pulled up and she reminded me of a free service (tire storage) offered by the dealership that I wasn’t using. She kept me updated on the progress of the work and helped schedule some additional work required. Overall, my regular terrific service experience at Audi of Farmington Hills. I drive a considerable distance for this dealership’s expertise and it’s worthwhile, in my mind. More
by Foxmoor1312
Employees Worked With
Emily Mcknight
April 12, 2021
PSA: Don't walk, RUN AWAY. Unethical business practices are the standard here. This happened back in Oct 20, I've been holding off writing until the Michigan Secretary of State's Office investigator fin are the standard here. This happened back in Oct 20, I've been holding off writing until the Michigan Secretary of State's Office investigator finished their work. This facility is found to have many serious violations of the Vehicle Repair Act .. will post a report once I have access... I brought in my 2017 Q7 to have the passenger's front side tire look at and end up the entire "driver's" side suspension replaced, a total cost of $2500. The xxxx car can't drive straight after the repaired. It cost me additional $750 in repairs at another Audi facility to 1) correct the wheels alignment 2) recalibrated night vision and driver assistance sensors. $3200 I have spent . I asked for car parts back and they said some parts got threw away. I asked for diagnostic doc related suspension , there is none. AND The reason the night vision and driver assistance out calibration were due to the car not properly put in "service mode " before servicing! how's that happen? well apparently mechanic was not properly certified. ARE YOU KIDDING AUDI FARMINGTON HILLS?? NON-CERTIFIED MECHANIC? Am paying incomplete for repairs and non non existing suspension diagnostic? because that's what I'm getting in this transaction. I know the repairs were a SHAM, and it will take the COURT to make this right. Stay vigilant guys!! More
by thaonguyenx
Employees Worked With
April 07, 2021
Just purchased the RS Q8 Farmington Hills Audi and Lee Sadick Excellent dealership and professional Lee made it extremely easy no pressure as did everyone there. Jennifer the finance director or VP was Sadick Excellent dealership and professional Lee made it extremely easy no pressure as did everyone there. Jennifer the finance director or VP was one of the best I’ve dealt with. Thank you Lee and Farmington Hills you have me!! More
by farrellt
Employees Worked With
Cashier Fantastic , Lee Sadek, Jennifer Robison
March 25, 2021
This is my 1st NEW Audi and I couldn't be happier! The salesman was top-notch....very friendly, professional and knowledgeable! My recent experience may just make me an Audi customer for life! salesman was top-notch....very friendly, professional and knowledgeable! My recent experience may just make me an Audi customer for life! More
by hosea.burnette69
Employees Worked With
Lee Sadek
March 21, 2021
Super rude that the sales person just stopped communicating with by email while I was attempting to purchase a car from your dealership. I would expect at least a reply or phone call to say yay o communicating with by email while I was attempting to purchase a car from your dealership. I would expect at least a reply or phone call to say yay or nay. Not a "no reply." More
by Mike
Employees Worked With
Lee Sadek
March 19, 2021
Friendly staff, non-pressured discussions, willing to locate a vehicle that meets your needs. Looking to develop a long term relationship with the customer. Highly recommended. locate a vehicle that meets your needs. Looking to develop a long term relationship with the customer. Highly recommended. More
by TM
February 24, 2021
Cheryl in Audi is awesome. Went above and beyond to help me. Thanks Cheryl!!! I live 30 miles away and have a sick kid at home, she figured out how to get the car delivered to my house. help me. Thanks Cheryl!!! I live 30 miles away and have a sick kid at home, she figured out how to get the car delivered to my house. More
by Fmossett
Employees Worked With
Cheryl
February 15, 2021
Came in the dealership and was totally ignored by all salesman. I will not purchase from a dealership with such poor customer service. Needs improvement. salesman. I will not purchase from a dealership with such poor customer service. Needs improvement. More
by Johnstep
Employees Worked With
John Chatzopoulos
