Audi Farmington Hills

The best customer service in town for all owners’ needs: maintenance, body shop, any repairs or purchasing new or pre-owned vehicles. Jessika in the service department and Zahraa in the sales department ar maintenance, body shop, any repairs or purchasing new or pre-owned vehicles. Jessika in the service department and Zahraa in the sales department are the best. Zahraa helped me to choose the right electric vehicle and even got me a Starbucks’s strawberry lemonade. Jessika kept me abreast of my car repair status and was so pleasant to work with. Best Audi dealership in Michigan! More

We scheduled an appointment to see an Audi that they had listed on Cars.com as ready to go, then were told the vehicle hadn't gone through inspection yet and we had to wait to test drive it after changing o listed on Cars.com as ready to go, then were told the vehicle hadn't gone through inspection yet and we had to wait to test drive it after changing our plans. After 2 days, the sales person told us the car needed too many repairs and was being wholesaled and we could not look at/purchase it. Why list it on Cars.com if it wasn't even ready to be test driven/sold? They also advertise home test driving and delivery on Cars.com but when we called they said they didn't offer that and we would have to drive to their dealership. Terrible customer service and terrible business practices. More

Great service, communication and smooth transaction! Z helped my co-worker and me find 2 cars, even during these low inventory times. And communication was fast and efficient via email, text and calling Z helped my co-worker and me find 2 cars, even during these low inventory times. And communication was fast and efficient via email, text and calling. Thank you Z! More

Contacted me promptly. Gave a fair price for a new vehicle and kept me informed along the way. Gave a fair price for a new vehicle and kept me informed along the way. More

We purchased a Q5 from Patrick at the start of '22 and have been very pleased with the vehicle. Patrick was great to work with with his relaxed and friendly attitude. We would be happy to work with him in have been very pleased with the vehicle. Patrick was great to work with with his relaxed and friendly attitude. We would be happy to work with him in the future. More

I love my new car! I am very pleased with my purchase and the buying process. Patrick was very helpful and answered all my questions, was available when needed, and was I am very pleased with my purchase and the buying process. Patrick was very helpful and answered all my questions, was available when needed, and was professional. More

Zahraa went above and beyond with my buying process of my A5 Sportback. I definitely recommend her to anyone in the market for an Audi. A5 Sportback. I definitely recommend her to anyone in the market for an Audi. More

Zahraa represents among the highest levels of customer service/support I have experienced. She is informative, accurate and very fast. With her help I was able to quickly decide on getting a new Audi. S service/support I have experienced. She is informative, accurate and very fast. With her help I was able to quickly decide on getting a new Audi. She made processes for multiple transactions so smooth and easy. I was in and out of dealer in minutes! Thank you Zahraa for being so helpful, quick and honest during process! More

Unorganized location in Farmington hills. I love my vehicle but it sucks getting any service at this place. I scheduled and a oil change and reserved a loaner a month in advance, just for me to arrive vehicle but it sucks getting any service at this place. I scheduled and a oil change and reserved a loaner a month in advance, just for me to arrive and they don’t have a vehicle available. Now I’m late for work, inconvenienced on gas and I still have to return for an oil change. Keep in mind I needed my oil changed a week ago but they said 9/24 was the soonest loaner available. I’m so upset and will be avoiding service here at all cost!! More

I have been visiting Audi of Farmington Hills since 2012. I have had excellent experiences both with the dealer, and with Jerron. Jerron makes you feel as though your vehicle is the most important one when I have had excellent experiences both with the dealer, and with Jerron. Jerron makes you feel as though your vehicle is the most important one when you’re talking to him. He also makes sure that everything possible is done when your vehicle is at the dealership to ensure you get the best product/value. When I need something for my Audi, he’s usually my first call. More