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Audi Farmington Hills

Farmington Hills, MI

4.1
309 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 309 reviews

June 07, 2022

Great service, communication and smooth transaction! Z helped my co-worker and me find 2 cars, even during these low inventory times. And communication was fast and efficient via email, text and calling More

by Ed M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 09, 2022 -

Audi Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Audi Farmington Hills

May 30, 2022

Contacted me promptly. Gave a fair price for a new vehicle and kept me informed along the way. More

by Mark
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Audi Farmington Hills responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

We purchased a Q5 from Patrick at the start of '22 and have been very pleased with the vehicle. Patrick was great to work with with his relaxed and friendly attitude. We would be happy to work with him in More

by marystu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Audi Farmington Hills responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2022

I love my new car! I am very pleased with my purchase and the buying process. Patrick was very helpful and answered all my questions, was available when needed, and was More

by Bayleeseiferlein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Audi Farmington Hills responded

Hi! We're so happy we were able to help you out!

January 05, 2022

Zahraa went above and beyond with my buying process of my A5 Sportback. I definitely recommend her to anyone in the market for an Audi. More

by melvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jan 06, 2022 -

Audi Farmington Hills responded

Thank you so much again for your feedback! We hope you have a great day!

December 28, 2021

Zahraa represents among the highest levels of customer service/support I have experienced. She is informative, accurate and very fast. With her help I was able to quickly decide on getting a new Audi. S More

by Isabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jan 05, 2022 -

Audi Farmington Hills responded

Isabel, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Farmington Hills!

September 24, 2021

Unorganized location in Farmington hills. I love my vehicle but it sucks getting any service at this place. I scheduled and a oil change and reserved a loaner a month in advance, just for me to arrive More

by edri201
Customer Service
Recommend Dealer
No
Employees Worked With
Lee Sadek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hamama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tharp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerron Contratto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Moore, Che Shaydak, Joshua Odoerfer, Jennifer Robison, Zahraa Amhaz, Zoe Compton
Sep 24, 2021 -

Audi Farmington Hills responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. I would really like to speak with you more regarding this matter. Please reach out to me at (248) 741-7850. I look forward to hearing from you. Thank you, Che' Shaydak General Manager

August 25, 2021

I have been visiting Audi of Farmington Hills since 2012. I have had excellent experiences both with the dealer, and with Jerron. Jerron makes you feel as though your vehicle is the most important one when More

by Shaun S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessika
Sep 03, 2021 -

Audi Farmington Hills responded

Shaun S., thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

July 13, 2021

We were referred to Z as our salesperson to work with purchasing our new Audi Q5 at Suburban Audi. It was our second one so we knew that we wanted the same model with the same options. She found exactly More

by dkenrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Z Amhaz
Jul 15, 2021 -

Audi Farmington Hills responded

Hi Dkenrick, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to Z and the team here at Audi Farmington Hills! Che' Shaydak AGM

June 23, 2021

Easy to talk too. Very nice and worked with me on a good price and made everything work out perfect 😊 More

by Alyssa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Z Amhaz
Jul 05, 2021 -

Audi Farmington Hills responded

Alyssa, we are so happy to read such a great review about Z and Audi Farmington Hills! Che' Shaydak AGM

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