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Audi Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 317 reviews
I can not overstate how helpful Z was throughout my leasing process. She was very knowledgeable, helpful, and honest with everything. Very responsive whenever I had a quick text question. I would ea leasing process. She was very knowledgeable, helpful, and honest with everything. Very responsive whenever I had a quick text question. I would easily recommend her to any friends of family member that I have. Will certainly work with her again. More
Z made my day. I bought the etron GT in an hour with no issues. She is super professional and efficient. Responds quickly and we basically sealed the deal over text I bought the etron GT in an hour with no issues. She is super professional and efficient. Responds quickly and we basically sealed the deal over text. Great experience! More
Z was great to work with. Everyone there is very friendly & helpful. Just picked up my Q3 a few days ago very pleased about the car. Z made sure that everything I wanted in Everyone there is very friendly & helpful. Just picked up my Q3 a few days ago very pleased about the car. Z made sure that everything I wanted in my car I got. Will recommend anyone looking for a new vehicle to get an Audi & got to Suburban Audi & Z as their salesperson More
Clean, salespeople that understand the Audi, they take time to teach about options, follow-up with a phone call, program my mobile phone and garage door opener. The manager met us and was checking to see time to teach about options, follow-up with a phone call, program my mobile phone and garage door opener. The manager met us and was checking to see if everything went well. More
First I want to say I have nothing but praise for this dealership and the people working here. I had my Audi in for service. They were to fix what seemed like an easy oil leak. Several visits and about dealership and the people working here. I had my Audi in for service. They were to fix what seemed like an easy oil leak. Several visits and about two months later the car is working great. It turned out to be a very difficult leak to find and almost as difficut a repair process to fix it. Personally this was the hardest problem i have ever had with a car. At the end of the day Mr. Contratto never gave up and the car is running great. When I could not reach Mr Contratto, Che Shaydak was always available and always gave me a straight answer. He is a very honest man. My next car will definately be an Audi. If would have been easier and cheaper for them to just give me my money back and wish me good luck. They did the right thing and you can trust them will your money. This place is a gem for the Suburban collection. More
The best customer service in town for all owners’ needs: maintenance, body shop, any repairs or purchasing new or pre-owned vehicles. Jessika in the service department and Zahraa in the sales department ar maintenance, body shop, any repairs or purchasing new or pre-owned vehicles. Jessika in the service department and Zahraa in the sales department are the best. Zahraa helped me to choose the right electric vehicle and even got me a Starbucks’s strawberry lemonade. Jessika kept me abreast of my car repair status and was so pleasant to work with. Best Audi dealership in Michigan! More
We scheduled an appointment to see an Audi that they had listed on Cars.com as ready to go, then were told the vehicle hadn't gone through inspection yet and we had to wait to test drive it after changing o listed on Cars.com as ready to go, then were told the vehicle hadn't gone through inspection yet and we had to wait to test drive it after changing our plans. After 2 days, the sales person told us the car needed too many repairs and was being wholesaled and we could not look at/purchase it. Why list it on Cars.com if it wasn't even ready to be test driven/sold? They also advertise home test driving and delivery on Cars.com but when we called they said they didn't offer that and we would have to drive to their dealership. Terrible customer service and terrible business practices. More
Great service, communication and smooth transaction! Z helped my co-worker and me find 2 cars, even during these low inventory times. And communication was fast and efficient via email, text and calling Z helped my co-worker and me find 2 cars, even during these low inventory times. And communication was fast and efficient via email, text and calling. Thank you Z! More
Contacted me promptly. Gave a fair price for a new vehicle and kept me informed along the way. Gave a fair price for a new vehicle and kept me informed along the way. More