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Audi Farmington Hills

Farmington Hills, MI

4.1
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 317 reviews

August 27, 2022

Excellent service and a great sales experience. Z was thoughtful and helpful as we looked to trade for a Q5. Thoroughly recommend. More

by TheNev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Sep 01, 2022 -

Audi Farmington Hills responded

Thank you so much again for your feedback! We hope you have a great day!

August 18, 2022

I can not overstate how helpful Z was throughout my leasing process. She was very knowledgeable, helpful, and honest with everything. Very responsive whenever I had a quick text question. I would ea More

by aws
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Aug 25, 2022 -

Audi Farmington Hills responded

We are grateful for your 5-star review! Thank you for taking the time to share this with us.

August 15, 2022

Z made my day. I bought the etron GT in an hour with no issues. She is super professional and efficient. Responds quickly and we basically sealed the deal over text More

by jan
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
July 28, 2022

Z was great to work with. Everyone there is very friendly & helpful. Just picked up my Q3 a few days ago very pleased about the car. Z made sure that everything I wanted in More

by marshasaroki
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jul 30, 2022 -

Audi Farmington Hills responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. Che' Shaydak GM

July 27, 2022

Clean, salespeople that understand the Audi, they take time to teach about options, follow-up with a phone call, program my mobile phone and garage door opener. The manager met us and was checking to see More

by Sarokidoug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Che Shaydak, Zahraa Amhaz, Jennifer Martin
Jul 29, 2022 -

Audi Farmington Hills responded

Hi! We're so happy we were able to help you out!

July 26, 2022

First I want to say I have nothing but praise for this dealership and the people working here. I had my Audi in for service. They were to fix what seemed like an easy oil leak. Several visits and about More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessika Dlugosz, Che Shaydak, Joshua Odoerfer
Jul 28, 2022 -

Audi Farmington Hills responded

Ch, we are glad we could help! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Farmington Hills. Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak GM

July 11, 2022

The best customer service in town for all owners’ needs: maintenance, body shop, any repairs or purchasing new or pre-owned vehicles. Jessika in the service department and Zahraa in the sales department ar More

by Millie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loved Jennifer!, Jennifer Robison, Zahraa Amhaz
Jul 13, 2022 -

Audi Farmington Hills responded

Millie, thanks for your praise and kind comments about Z and our team. Your wonderful feedback and rating mean a lot to us. Che' Shaydak GM

June 23, 2022

We scheduled an appointment to see an Audi that they had listed on Cars.com as ready to go, then were told the vehicle hadn't gone through inspection yet and we had to wait to test drive it after changing o More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hamama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Sadek, Zahraa Amhaz, Marino Touma
Jun 28, 2022 -

Audi Farmington Hills responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 471-0800. We look forward to hearing from you.

June 07, 2022

Great service, communication and smooth transaction! Z helped my co-worker and me find 2 cars, even during these low inventory times. And communication was fast and efficient via email, text and calling More

by Ed M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 09, 2022 -

Audi Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Audi Farmington Hills

May 30, 2022

Contacted me promptly. Gave a fair price for a new vehicle and kept me informed along the way. More

by Mark
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Audi Farmington Hills responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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