Audi Dominion

Great Purchase and Service Experience We just purchased a 2020 Audi from Audi Dominion. It is our 4th purchase from them. Mojda has been our service rep for years and she has always been o We just purchased a 2020 Audi from Audi Dominion. It is our 4th purchase from them. Mojda has been our service rep for years and she has always been outstanding. When it came time for a new car she recommended that we talk to Ariel. He helped us out and we are very pleased with our new vehicle. Thank you Mojda for the great suggestion and for the years of excellent customer service. You are awesome! More

Quick service turn around Brought a vehicle in for minor scheduled factory recall. Advisor Marcos Graces-Trejo greeted me with a smile. While a loaner vehicle had been reserv Brought a vehicle in for minor scheduled factory recall. Advisor Marcos Graces-Trejo greeted me with a smile. While a loaner vehicle had been reserved, he suggested the entire service would be less than 30 minutes. Asked if I would rather just sit in the well equipped waiting area. Good advice. In this encounter, Marcos provided vehicle status updates whenever there was a change... and ultimately saved me an hour which would have been required for return trip. More

Would give no stars if possible Terrible experience. Very disappointed with this dealership!! What a waste of time never going back.. sales are nice and professional but unfortunatel Terrible experience. Very disappointed with this dealership!! What a waste of time never going back.. sales are nice and professional but unfortunately supervised by management who will try to milk you for every penny !! More

Oil Change My car needed an oil change so I called and made an appointment for 10:15 the next day. I arrived on time and said I would wait while the work was do My car needed an oil change so I called and made an appointment for 10:15 the next day. I arrived on time and said I would wait while the work was done expecting that an oil change would take less than 45 minutes. I waited for over three hours....I can't imagine how long I would have waited if I didn't have an appointment for service. I could have driven across town to the other Audi dealership and had my oil changed and driven back in way less than three hours. Even though Dominion Audi is just a few blocks from our home....I will not be back. More

Check engine Excellent customer service from Marcos G. Attentive, listen, and discussed options with me. He keeped me informed through the entire process. Highly r Excellent customer service from Marcos G. Attentive, listen, and discussed options with me. He keeped me informed through the entire process. Highly recommend Audi Dominiom for any Audi needs. More

Awesome service! After traveling from the DFW area for military duty at Ft Sam Houston, my vehicle experienced a failed water pump. Marcus and the team was very helpfu After traveling from the DFW area for military duty at Ft Sam Houston, my vehicle experienced a failed water pump. Marcus and the team was very helpful. I felt very relieved. During my stay in San Antonio, I will try to return to get the other repairs completed. Thank you Audi Diminion!!! More

Very bad customer experience I bought a Audi Q5 from this dealership , I expected service like BMW or GUNN Honda but had a very bad experience with Audi dominion , they are trying I bought a Audi Q5 from this dealership , I expected service like BMW or GUNN Honda but had a very bad experience with Audi dominion , they are trying to sell their products than providing more information . No motive of customer satisfying customer needs . One of the worst experience I ever had with a dealer More

Customer Service We are extremely pleased with the Audi Customer Service and especially the professionalism and friendliness displayed by Mr. Dan Tarr in the service d We are extremely pleased with the Audi Customer Service and especially the professionalism and friendliness displayed by Mr. Dan Tarr in the service department at Audi Dominion. More

Don’t waste your time Purchased a Certified Preown Q7 and after driving 200 miles, the oil change light came on. Why was the vehicle had no had an oil change prior to selli Purchased a Certified Preown Q7 and after driving 200 miles, the oil change light came on. Why was the vehicle had no had an oil change prior to selling it when they know it’s coming up. Now I got stiff with paying $100+ oil change when it should have been done as a certified preown vehicle. Not to mention I purchase the maintenance plan and the finance office removed it just so I can get qualified to purchase the vehicle. So shady. More

Out of towner The salesman was extremely knowledgeable about every make and model they had in stock. He showed all the features of every vehicle he showed me. He wa The salesman was extremely knowledgeable about every make and model they had in stock. He showed all the features of every vehicle he showed me. He was patient and friendly. I didn't expect the type of service I received. It was a great surprise. Facility is clean and modern. More