Audi Danbury

Dave was excellent with the service he provided us last week. We are happy to bring our car to Danbury for service and work with Dave again. week. We are happy to bring our car to Danbury for service and work with Dave again. More

Dave Guertin is always so helpful!! Good communication, very personable, super dependable. He's the best! very personable, super dependable. He's the best! More

Early September I walked into Danbury Audi where I have been a customer going on 10 years. I wasn’t greeted by the receptionist. When a salesperson did finally acknowledge me I said I was here beca been a customer going on 10 years. I wasn’t greeted by the receptionist. When a salesperson did finally acknowledge me I said I was here because my lease was up. I got an email from Audi for the “Pull Ahead Program” and wanted to take advantage of it. “What program?” he asked rather incredulously. I had to explain the program. "That’s with Audi finance!" he said. I explained I already called finance and they said you need to go to your dealer… . I finished my explanation to which he then responded, “I probably don’t have any cars for you anyway. I’ll be back in a bit” and walked away. My wife and I promptly departed. Next day, Audi Fairfield. With my wife waiting in the car, I went in and was able to secure a new A5 under the Pull Ahead Program of which they were fully versed. Got a pretty good deal in addition to that. Took 15 minutes. Next day, did paperwork and possession in 45 minutes. That big bull of a salesguy lost what was a lifetime customer. More

Very good experience. Prompt follow up and accomodating on our pickup needs. I would recommend the purchase of a used car. on our pickup needs. I would recommend the purchase of a used car. More

Good service- more communication between advisor and client needed. I don’t feel like I should have to call to get an updated status on my vehicle… they should be calling me. client needed. I don’t feel like I should have to call to get an updated status on my vehicle… they should be calling me. More

As always, wonderful customer service. Quick drop off, and quick pick up. Loaner car was clea. and quick pick up. Loaner car was clea. More

as always, the service was outstanding. Everything done as promised. Just a pleasure to deal with Gabriel. as promised. Just a pleasure to deal with Gabriel. More

Dave is always the consummate professional, and consistently provides an outstanding and excellent experience. From the moment he greets me at my car He takes the time to listen, to understand, an consistently provides an outstanding and excellent experience. From the moment he greets me at my car He takes the time to listen, to understand, and address any concerns. I highly recommend Dave More

14 cars later, they still are the best. I recommend all my friends and family my friends and family More

With 2 Audi Q5s in the driveway, Gabriel is always ready to support our service needs. to support our service needs. More