Audi Colorado Springs

Poor Management Does not care about improving customer service. I submitted a low score on a survey due to the service I received and was basically told to take my b Does not care about improving customer service. I submitted a low score on a survey due to the service I received and was basically told to take my business elsewhere. I was told by a member of leadership that going to a dealership is like going to a restaurant. If you receive bad service you choose not to return and suggested I get my car serviced at another dealership. More

Having our S4 repaired I would like to compliment the service that we received from Justin Brant. We recently had our 2001 S4 in to have what turned out to be the window r I would like to compliment the service that we received from Justin Brant. We recently had our 2001 S4 in to have what turned out to be the window regulator for the left side front window replaced. The service and attention that Justin gave us was outstanding. He kept us informed and up to date on the status of the repair with timely updates. He demonstrated that he is very knowledgeable of the Audi brand and he was a considerable help to us during the repair. We hope that, when the next repair is needed, we will be to work with Justin again. More

Expectations were high, and well met Dropped off car and was greeted immediately, check-in quick & painless, loaner ready & waiting, car serviced & delivered as promised....all with court Dropped off car and was greeted immediately, check-in quick & painless, loaner ready & waiting, car serviced & delivered as promised....all with courtesy & a smile. Exactly what I expected, and exactly what I received. Well done! More

Wheel replacement and realignment They got the car in and out the same day. The option of having a loaner car was extremely helpful. (They don't offer it - you have to ask for it.. They got the car in and out the same day. The option of having a loaner car was extremely helpful. (They don't offer it - you have to ask for it...) Service advisor (Charles) was conscientious about keeping me informed regarding status of the service and findings from the mechanics as the day went on. More

Great Service My wife and I came into the showroom and were warmly greeted by the salesperson and the sales mgr. as well. Our salesperson treated us like we were ol My wife and I came into the showroom and were warmly greeted by the salesperson and the sales mgr. as well. Our salesperson treated us like we were old friends and was very personable. The entire process was broken into chunks, because of our schedules, and we picked up seamlessly each time we returned. More

Excellent and comfortable!! I really appreciate Scott - he was very knowledgable and very patient in answering all my questions during the buying process and has followed up with I really appreciate Scott - he was very knowledgable and very patient in answering all my questions during the buying process and has followed up with phone calls about my new purchase. I would definitely recommend Phil Long Audi - it's a great dealership with kind, respectful, and knowledgable people. More

Go See Ken for your new Audi! Ken and the new car team at Phil Long were a pleasure to work with! They took the time to provide extended test drives on the cars we wanted to drive Ken and the new car team at Phil Long were a pleasure to work with! They took the time to provide extended test drives on the cars we wanted to drive and explained the features of each vehicle. Ken found the perfect 2015 A6 for us on a nearby display pad and helped us get the best deal possible. When a small service issue popped up on the first day, Ken took the lead and corrected the problem with no questions asked. I'd definitely recommend heading down to Phil Long Audi and asking to speak with Ken so you too can have a fantastic car buying experience on a great new Audi. More

Excellent customer service I really appreciate Ray and how helpful and knowledgable he is. He took great care of me (and my car). Great customer service!! Thank you I really appreciate Ray and how helpful and knowledgable he is. He took great care of me (and my car). Great customer service!! Thank you More

Awesome Jason Z. Best of the Best! Thanks for making the experience worth it. Not only did I get an awesome car, I also got awesome service. Jason Z. Best of the Best! Thanks for making the experience worth it. Not only did I get an awesome car, I also got awesome service. More

Great experience! From the time I walked in to the time I left I was treated with professionalism!They listened to what I needed and did'nt up sale me! I appreciated th From the time I walked in to the time I left I was treated with professionalism!They listened to what I needed and did'nt up sale me! I appreciated that. The art of a good salesperson is to listen!I did buy from them and would like to thank Vince and his team for all the hel they gave me.Thank you ken for all your help! More