Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Knowledgeable sales representative Our sales representative had a strong knowledge base of the car and its features. She did a great job showing us around the car and how it all worked. Our sales representative had a strong knowledge base of the car and its features. She did a great job showing us around the car and how it all worked. She was thorough and pleasant to work with during all aspects of the transaction. More
Great experience Greg Butler at Audi of Charlotte provided the best customer experience I have had so far when either purchasing or leasing an Audi. I know the dealers Greg Butler at Audi of Charlotte provided the best customer experience I have had so far when either purchasing or leasing an Audi. I know the dealership well and staff is extremely pleasant and professional. I recommend visiting this store when buying from the best automaker there is. More
Awesome experience. I popped in to Audi of Charlotte on a gloomy rainy Sunday afternoon. My Mercedes wagon had died and have always heard nothing but great things about I popped in to Audi of Charlotte on a gloomy rainy Sunday afternoon. My Mercedes wagon had died and have always heard nothing but great things about the Audi Q5. Rich Gouhin noticed me and although he was working with another customer, asked me to give him 5 minutes while rapping up and he would assist me. His approach to selling the Audi is a no nonsense one. He just let the car sell itself on a test drive. Rich is unlike most salesmen. He is intuitive, professional, friendly and knows his product inside and out. To say refreshing experience doesn't say enough! More
Walter Shelton I was in the market for a 2016 S 6. None to be found with my specs other than Audi of Charlotte. I lived in Palm Beach Florida. I had a 2015 jaguar t I was in the market for a 2016 S 6. None to be found with my specs other than Audi of Charlotte. I lived in Palm Beach Florida. I had a 2015 jaguar to trade. Walter and I went back and forth until we mutually agreed to a deal. Logistically we had to work 800 miles apart. It all worked out beautifully and Walter was perfect for our transaction. We will do business again when the time comes. LAWRENCE Ferezy More
No-Hassle Experience I worked with Natalya and Marcus. It was the easiest experience I ever had at any dealer in getting the car and the price I wanted. Now I'm a first I worked with Natalya and Marcus. It was the easiest experience I ever had at any dealer in getting the car and the price I wanted. Now I'm a first time Audi buyer (Q7) and loving it. More
Incredible visit! I drove all the way from Raleigh to Charlotte to look at a vehicle at another dealership. When I got there they explained to me that it had already b I drove all the way from Raleigh to Charlotte to look at a vehicle at another dealership. When I got there they explained to me that it had already been sold. As you can imagine, I wasn't pleased. So I drove around and found Audi of Charlotte. When I got out of the car Natalya greeted me. I explained to her what happened and she promised to take care of me. I gave her the specs of what I wanted and she said she might have something for me. After a quick test drive and 30 minute take, I was signing on the dotted line! Wow! She was very processional and did a unreal job! Can't thank her enough for taking care of me and leaving with a 2016 Audi A4!!!! More
Great car buying experience My Audi Specialist, Joel Handschin, provided fantastic service and just the right amount of communication during our car purchase process. He was pat My Audi Specialist, Joel Handschin, provided fantastic service and just the right amount of communication during our car purchase process. He was patient in working with our timeframe and was very knowledgeable about the car and its features. We are happy with our new A4 Season of Audi and appreciate Joel and his colleagues at Audi of Charlotte. I also currently own another Audi and will be back to replace that older car with another Audi model soon. More
Terrific Team and Experience I worked with Greg Butler to purchase my new Audi. Greg was wonderful to work through the buying process and could not be more happy with the results. I worked with Greg Butler to purchase my new Audi. Greg was wonderful to work through the buying process and could not be more happy with the results. I also had the pleasure of working with Kyle Andes who shepherded me through the new technology of my Audi. He too was tremendous. From sales to service Audi of Charlotte have been terrific. More
Pleasure to buy a car here! I am a repeat customer. Joe DeMatteo has been instrumental in my car buying decisions. He is the reason I purchased my first Audi. This week, he once I am a repeat customer. Joe DeMatteo has been instrumental in my car buying decisions. He is the reason I purchased my first Audi. This week, he once again made my shopping experience a pleasure. My salesman Erlan was professional and also a pleasure to work with. Both very patient with me durimg my buying decision . Audi in Charlotte ranks high in professional, sales value and overall customer satisfaction. Kyle Andes was also amazing. He ensured we had everything we needed to get the most out of our new Audi technology. He was patient and knowledgeable.Finally, Peppi finished up my sale quickly and efficiently. Overall, I highly recommend Charlotte Audi. More
Ohhh What a Relief... Car shopping is my least favorite thing to do. However, I was pleasantly surprised by our experience at Audi of Charlotte. I have been used to deali Car shopping is my least favorite thing to do. However, I was pleasantly surprised by our experience at Audi of Charlotte. I have been used to dealing with The BIG Three Brands and let me tell you I hope I never have to go back to them. Leasing an Audi was a much more pleasurable experience. Maybe it was the fact that we had a very thorough and experience Salesman in Richard Gouhin. I had my wife go seek out exactly what she wanted after I gave her a budget and her last stop was Audi. Well she came home thrilled with what Richard had shown her. She went in looking at the Q3 and Q5 initially, but Richard knowing our budget wanted her to at least drive the A4. Well that really was all it took. He came out with a very good offer initially and after a simple conversation he came with with some tweaks. It didn't take forever like some people we dealt with along the way. He was fair from the start. The one thing that really stuck out to me was the fact that he wanted to stay involved even after the sale. He said call me before any hiccup becomes a real issue or just stop in from time to time to sat hi. Thats a guy who wants to build a long term relationship with his clients. Another thing I dread is going through Finance. I was used to a long and drawn out process, but Marcus Robbins made it very simple for us. He did all the things required of him, but didn't beat a dead horse and take up too much of our time. Very happy. Kyle Andes was also superb in showing us all the technology in the vehicle and how to use it. Richard did a great job with the overall bells and whistles, but Kyle came in like the frosting on cake and finished everything off. Great Job. Overall as long as the car doesn't give us any major complications I see us being an Audi Customer for life. Thank you so much Audi of Charlotte for making this normally painful process so much easier.... Michael and Lori Trotta More