Audi Charlotte

Richard is amazing! Having grown up in around the car industry I really hate buying a car from anyone other then family. Working with Richard was just like working with f Having grown up in around the car industry I really hate buying a car from anyone other then family. Working with Richard was just like working with family however. You can tell that he is passionate about people and taking care of them. I never once felt "sold" or "taken", the deal was fair to both of us. I would buy a car from Richard anytime. More

Easy to buy a car. My entire experience was easy. Easy to shop. Easy to test drive. All questions answered. Easy to buy. I don't usually enjoy the car buying experience, My entire experience was easy. Easy to shop. Easy to test drive. All questions answered. Easy to buy. I don't usually enjoy the car buying experience, but this time was easy. More

Excellent buying experience across the board From first contact (internet) through driving my new car home, the dealership and staff were responsive, courteous, and knowledgeable. Rich Gouhin wa From first contact (internet) through driving my new car home, the dealership and staff were responsive, courteous, and knowledgeable. Rich Gouhin was excellent. He was expert on the Q7, my test drive with him was very informative, and he did a great job detailing my options from dealer inventory to ordering from the factory. Next day follow-up and discussion led to a new Q7 pickup later that week. The pickup was very smooth - in and out very quickly - including in-depth, expeditious walkthrough of the vehicle and features as well as efficient "paperwork" process and discussion with Peppi. The overall team did an A+ job. More

Fantastic! Easy going straight forward and personable Dealership was not pushy. Willing to work with you. Comfortable setting. Went over all concerns, very knowledgeable. Treated like family and very pati Dealership was not pushy. Willing to work with you. Comfortable setting. Went over all concerns, very knowledgeable. Treated like family and very patient. Did not oversell product or get us into we did not want or need More

Purchase The reason I gave this dealership five stars is because they were polite, knowledgeable and we never felt pressured to do anything but what was best f The reason I gave this dealership five stars is because they were polite, knowledgeable and we never felt pressured to do anything but what was best for us. More

OUTSTANDING EXPERIENCE WE are an Audi family now. I have an A5 and mu wife now has a Q5. We LOVE this dealership, our automobiles and all the people that work here. WE are an Audi family now. I have an A5 and mu wife now has a Q5. We LOVE this dealership, our automobiles and all the people that work here. More

Outstanding salesman Family second purchase from Mr. Shelton. He is very professional and very knowledgeable about the Audi products. I would highly recommend him to my fr Family second purchase from Mr. Shelton. He is very professional and very knowledgeable about the Audi products. I would highly recommend him to my friends and family. More

Efficient and Responsive Team I started with their internet sales manager Patrick Hayden and then we worked with their sales specialist Joel Handschin in purchasing a Q5. We knew w I started with their internet sales manager Patrick Hayden and then we worked with their sales specialist Joel Handschin in purchasing a Q5. We knew what vehicle we wanted. The whole team helped us go through the vehicle purchase process very efficiently. Everyone was very courteous and responsive to our time constraint on a late Friday. More

Great service from Rich Gouhin Rich was really helpful and responsive during the purchase process. I purchased the car online and managed the sale from Atlanta. What could have be Rich was really helpful and responsive during the purchase process. I purchased the car online and managed the sale from Atlanta. What could have been a challenging transaction was made simple thanks to Rich's communication with me through the process. Ernesto & Peppi were also very helpful . Very much appreciated! More

Very easy-going salesperson and low stress experience. Walter was very patient with my wife and I and didn't create pressure. The part I was most impressed with was that when we went to sit in the cafe to Walter was very patient with my wife and I and didn't create pressure. The part I was most impressed with was that when we went to sit in the cafe to discuss whether or not to buy the car, the salesman left us alone! His desk was a short distance away, but he respected our privacy and didn't try to "check-in" every few minutes to take our temperature. He also followed up with us on a couple of minor issues; things that many salespeople would have ignored since the sale had already been closed. They would not negotiate on the price, but to be fair on this particular "slightly" used car the price was already very good. We have no complaints and my wife loves her car. More