![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,135 reviews
All around best dealership by far! I can't say enough good things about how the customer service is above par at Audi Charlotte! The care that Mr. Max Montoya and Mr. Daniel McLaughlin I can't say enough good things about how the customer service is above par at Audi Charlotte! The care that Mr. Max Montoya and Mr. Daniel McLaughlin gave to my husband and I when we bought our last car here was incredible. They were very professional, respectful, and accommodating; so much so that the two of them even stayed late to wait for us as we were traveling from out of town to buy the car. They were just the best! The after sales care has also been something that is usually lacking with other dealships but not with Audi Charlotte. They will truly take care of you. We know where our future business is set to be. They have the best prices of anyone around and treat you like you are their top priority. More
Very gentle, kind and respectful When we first met with Max we were impressed by his gesture and his kindness. He understands what customers wants and helps you find it very easily an When we first met with Max we were impressed by his gesture and his kindness. He understands what customers wants and helps you find it very easily and comfortably. He make sure customer is happy eventually. I recommend if anyone of you planning to buy car go and look for Max at Audi of Charlotte. More
Professional, Responsive & Solid Team From my initial unscheduled visit looking at cars of interest, to Max listening to my priorities/needs, responding quickly with a perfect A7, great jo From my initial unscheduled visit looking at cars of interest, to Max listening to my priorities/needs, responding quickly with a perfect A7, great job! More
Great experience Natalia and Quincy were great. They knew the product were professional and Courteous. The process was smooth and hassle free. I would recommend others Natalia and Quincy were great. They knew the product were professional and Courteous. The process was smooth and hassle free. I would recommend others to do business at Audi of charlotte. Great team! More
Great Buying Experience My wife and I recently purchased an Audi Q7. The staff at Audi of Charlotte went out of their way to make sure that we got the vehicle we wanted and w My wife and I recently purchased an Audi Q7. The staff at Audi of Charlotte went out of their way to make sure that we got the vehicle we wanted and were fully satisfied with it. Initially, we couldn't find a Q7 with the options and color we wanted. But as soon as one became available, our salesman, Max Montoya, drove it to my wife's office for a test drive. The entire team was very transparent throughout the process. Once we had the car, Kyle spent an hour pouring over the tech with us. They have been very helpful with any follow up questions we've had since the purchase. It was an overall fantastic car-buying experience. I cannot recommend this team highly enough. More
Outstanding Experience My wife and I had an outstanding experience while returning our old lease and leasing our new car. Walter Shelton and Marcus Robbins were true profes My wife and I had an outstanding experience while returning our old lease and leasing our new car. Walter Shelton and Marcus Robbins were true professionals throughout the entire process. They both were able to take a complicated process and make it easy to understand and actually fun! I will always come back to Audi of Charlotte. Thank you Walter and Marcus! More
Considering buying an Audi Great first visit to Audi of Charlotte today. Quincy was great. Looking forward to my return trip, just starting my buying journey and he was very h Great first visit to Audi of Charlotte today. Quincy was great. Looking forward to my return trip, just starting my buying journey and he was very helpful. Thank you! More
Genuine, personal service and care After an extraordinary event I found myself looking for a new car - my dream car. The atmosphere, customer service and genuine nature of all the st After an extraordinary event I found myself looking for a new car - my dream car. The atmosphere, customer service and genuine nature of all the staff put me at ease. Max, Marcus, the Mr. Mangano (the whole team) and the "Q" of James Bond I mean, Audi of Charlotte, had me feeling at home despite the extenuating circumstances. Thanks for a great experience and the welcome to the Audi Family - I look forward to a long standing relationship! C - NYC More
Good dealership - great salesmen I recently bought an Audi A4 here and fell in love with it the first time I drove it. Walter is a super cool guy, a real brand specialist. He knows hi I recently bought an Audi A4 here and fell in love with it the first time I drove it. Walter is a super cool guy, a real brand specialist. He knows his cars and love the way he deals and drives. I would definitely recommend this dealer and brand specialist. More
I love Audi of Charlotte Coming from a Toyota where I was made to feel like one OF a million, Audi of Charlotte makes me feel like I am one IN a million and I love that! They Coming from a Toyota where I was made to feel like one OF a million, Audi of Charlotte makes me feel like I am one IN a million and I love that! They take such good care of me and my Q5! I couldn't be happier from the moment I purchased and each time I service my car. You are the best! More