
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,139 reviews
Simple, Straightforward Buying Experience I have a long-term (9+ years) experience with Audi of Charlotte. One purchase, and then 9 years of service. Yesterday I made the decision to move forw I have a long-term (9+ years) experience with Audi of Charlotte. One purchase, and then 9 years of service. Yesterday I made the decision to move forward with the possible purchase of a 2018 S4 after my A4 was serviced with Mark Price. Mark introduced me to Greg Butler, and the process was very straightforward. I'd done my research, knew what I wanted and what I was willing to pay, and after driving the car Greg and I were able to have a simple conversation and come to terms within minutes. Greg was knowledgeable, and a very easy person to work with. He delivered on everything he said he would, and even went above and beyond as I was with Marcus in Finance to help me move things from my trade-in that I'd neglected to clear earlier. Lastly, he introduced me to Patrick Hayden who is a fellow S4 driver and it was an extra bonus to be able to talk to him about his experience with the car. Marcus was also a pleasure to work with. He patiently explained my options around financing and maintenance/warranty, and we were able to come to an agreement in a simple fashion. Lastly, Audi of Charlotte's service group is a major reason I bought a new Audi. Mark is always a pleasure to work with when my car is being serviced, and now I can thank him further for introducing me to Greg to make my buying experience a pleasure. More
Remarkable buying experience Michael coronado is a very professional sales specialist. The tested drive experience was very nice and every question was answered in detail. He also Michael coronado is a very professional sales specialist. The tested drive experience was very nice and every question was answered in detail. He also introduced me to other employees that assisted me in buying my new S5. I highly recommend Michael Marcus was also very knowledgeable and explained in detail all the financing and maintaining options at 9 pm on a Saturday night. More
Friendly, educated dealership As soon as I walked through the door, I was greeted by Ben Lakatos. He was friendly and educating, without being pushy. He reviewed the car with me i As soon as I walked through the door, I was greeted by Ben Lakatos. He was friendly and educating, without being pushy. He reviewed the car with me in great detail, before the test drive, continuing to spell out the features during the drive. During our negotiations, he was easy to work with, as well as all those I met at the dealership. Would definitely recommend visiting this dealership to shop and perhaps buy a car. Easy and thorough! More
exceptional Walter Shelton was amazing. He is an experience and professional sales specialist. I would highly recommend Walter for anyone looking to buy a vehic Walter Shelton was amazing. He is an experience and professional sales specialist. I would highly recommend Walter for anyone looking to buy a vehicle and I mean vehicle. We were in the market for a Volvo. We are at the Volvo dealership down the block from Audi, but was not satisfied with their service. We left and walked into the Audi dealership to compare. We bought an Audi because of Walter. In today's world it is very hard to find people with knowledge and experience. Walter had both and was sincere while meeting all of our needs. He spent time with us explaining and showing us all the gadgets in car. Excellent experience. The team at Audi is excellent. More
Great Car Buying Experience Rich was very helpful, patient and knowledgeable. I would highly recommend him to anyone looking to purchase a new car. I love my A4 and really appr Rich was very helpful, patient and knowledgeable. I would highly recommend him to anyone looking to purchase a new car. I love my A4 and really appreciated Rich's recommendation to purchase the Quattro over the 2 wheel drive. Trying to schedule appointment at the dealership in Sylvania, OH (closest dealership to Toledo) to get the recall work completed and they are not very accommodating. More
Purchase of A6 with Ernesto as sales rep I worked with Ernesto to find a pre-owned A6 in a specific color. There were not any Moonlight Blue Metallic A6's with the 3.0 engine in the general v I worked with Ernesto to find a pre-owned A6 in a specific color. There were not any Moonlight Blue Metallic A6's with the 3.0 engine in the general vicinity. My wife and I stopped by one day to test drive an A6 with the 2.0 engine. It was not what I wanted. Ernesto checked on the availability of one their loaner cars that were the colors we wanted. He said there was a 2018 with the exact colors we wanted. We came back 2 days later to test the vehicle.and purchased it that day. Ernesto was very helpful throughout the entire purchase process. No high pressure sales tactics. With Ernesto's help were able to negotiate a deal that we were comfortable with. My wife also commented that Ernesto was very cordial and had a nice demeanor. We would both highly recommend Ernesto if you are interested in purchasing an Audi. More
All Good All went smooth as expected. It was a very nice experience. No surprises, no stress and issues. They were professional and trustworthy. Would highly r All went smooth as expected. It was a very nice experience. No surprises, no stress and issues. They were professional and trustworthy. Would highly recommend working with Greg Butler. More
A great car buying experience I usually dread buying a car but I must say Ben and Marcus made this experience much better than my historical experiences at other dealerships! I usually dread buying a car but I must say Ben and Marcus made this experience much better than my historical experiences at other dealerships! More
Purchase of Q7 with Rich Gouhin Rich was extremely helpful with the purchase of my 2018 Q7. We took a great test drive on the interstate as well as on some back roads in Stallings t Rich was extremely helpful with the purchase of my 2018 Q7. We took a great test drive on the interstate as well as on some back roads in Stallings to see all the capabilities of the Q7 and he explained all of the features of the car to me. When I came back to complete the purchase, he helped me finalize the purchase. All in all it was a very enjoyable experience. More
Audi Q7 from out of town Found the car online. Called for best price. Put down a deposit and headed from Raleigh to get it. It was detailed and placed inside with a red bow wh Found the car online. Called for best price. Put down a deposit and headed from Raleigh to get it. It was detailed and placed inside with a red bow when I arrived! Easy! Great service! More