Audi Charlotte

Max montoya I contacted Max in reference to a 2017 Q7. He has been notifying me the second one comes available. He is extremely efficient and very knowledgeable I contacted Max in reference to a 2017 Q7. He has been notifying me the second one comes available. He is extremely efficient and very knowledgeable. Even though we haven't found the "perfect" vehicle, that has not deterred Max from continuing the search. If we decide on any Audi, Max will be our go to salesperson. high quality salesman for a high quality product. He represents your dealership with total competence and enthusiasm. More

Not sure how to feel Having family members who bought Mercedes and BMWs .. I guess I set the bar high with what I expected with the buying experience here as well, which w Having family members who bought Mercedes and BMWs .. I guess I set the bar high with what I expected with the buying experience here as well, which was my fault. It was overall a “meh” experience. Max was great at showing us the Q7 we wanted and with the test drive. Come day of picking up our car, we waited for awhile, but that’s minor. Lack of communication across service and sales, I treated my car with xzilon the next day and when i went in for my “appointment” service dept had no idea who i was or what i was doing there, but luckily they paged Max and he clarified. Lastly, my car’s driver side door handle was not aligned well (something not fun on a new car) so my husband had to go down yet again the next day with an “appointment” which they almost made him come back because they were busy. However, my husband said they were rather embarrassed they didn’t catch the handle issue and fixed it right away. The vehicle itself is amazing and just wish I had a little better of a buying/service experience. More

Dealing with Max was a pleasure. Working with Max was a true delight. He has a friendly, open manner and he exerted no pressure on us. He was willing to answer all our questions or fi Working with Max was a true delight. He has a friendly, open manner and he exerted no pressure on us. He was willing to answer all our questions or find the answer when he didn’t know and made the process as painless as possible. His background of years as a professional consultant outside the car business helped him relate to us on a different level and separated him from other car salespeople we have worked with. It was truly a delight to work with him. More

Ask for Richard! Richard Gouhin is the most knowledgeable salesman we have ever encountered in a car search. He answered questions we didn't know we had. He is patie Richard Gouhin is the most knowledgeable salesman we have ever encountered in a car search. He answered questions we didn't know we had. He is patient and did not pressure us to make a decision quickly. Richard provided us with the best test drive we have ever experienced. He truly knew how to show the Q7's best qualities and how all the technology works. We were most impressed and would highly recommend Richard to our friends and family. More

Candor, proffessionalism, expertise, and just good people Great experience, maybe the best I’ve ever had. The car (S7) is unbelievable, and buying it was pretty fun. Great test drive with Rich — really let me Great experience, maybe the best I’ve ever had. The car (S7) is unbelievable, and buying it was pretty fun. Great test drive with Rich — really let me test what she can do, nice guy to hang with, and a fellow audiophile - and the S7 system gave us a serious concert! More

Professional salesman Our salesman was Max Montoya and he was a perfect fit for Alice and myself. Not pushy, or aggressive, which is exactly what we wanted. The experience Our salesman was Max Montoya and he was a perfect fit for Alice and myself. Not pushy, or aggressive, which is exactly what we wanted. The experience sold itself, along with the car. I would recommend Audi of Charlotte to anyone. More

Great experience with so much focus on customer experience We were very impressed with the customer service we received at this dealership. The salesman was very knowledgeable about the vehicle and was able t We were very impressed with the customer service we received at this dealership. The salesman was very knowledgeable about the vehicle and was able to answer all of our questions. After the test drive,we were still able to take the car home overnight so we could see how it drove on the highway. Michael Coronado's main concern was that we were happy with both our purchase of the A6 and the great service provided by him and his team. We were also.impressed that thwy were able to match our approved financing rate we had received with our Credit Union so we aldo did our financinf with Audi. We were very pleased with both and would recommend to our family and friends. More

Grateful for Joel Handschin and Peppi Bonocore!! I was relatively traumatized by having my 2016 Volvo totalled in an accident on I-85 News Year Day. I never expected to be buying another automobile! I was relatively traumatized by having my 2016 Volvo totalled in an accident on I-85 News Year Day. I never expected to be buying another automobile! Joel Handschin understood my current situation and I felt no pressure in this experience. He explained the safety features...and I'm looking forward to meeting with Kyle Andes, the tech specialist! Peppi Bonocore, the finance director, was equally as compassionate and considerate as Joel! Our family is amazed at the entire process of buying our 2017 Q 5. We know we will receive excellent service going forward because of Joel and the integrity which has been displayed. #grateful More

OUTSTANDING EXPERIENCE!!!! I recently went to the Audi dealership at approximately 6pm in Charlotte and was greeted by Jeremy Scarafino. Despite the cold temperature spent the I recently went to the Audi dealership at approximately 6pm in Charlotte and was greeted by Jeremy Scarafino. Despite the cold temperature spent the time to go over all of the details of the car to my wife and I. After a outstanding test drive and even better customer service he earned our business. Thank you for the outstanding experience. More

Relaxed Experience Superior experience. Our salesman, Ernesto Bonita, was a pleasure to work with. He was knowledgable, and listened to our needs as car buyers. He deliv Superior experience. Our salesman, Ernesto Bonita, was a pleasure to work with. He was knowledgable, and listened to our needs as car buyers. He delivered on everything he promised and then more. His straight forward approach sealed the deal for us. We knew we didn't need to look any further. Kyle Andes, the technology specialist, patiently worked with us to set up our car preferences and explain the many features of the car so we drove off the lot ready to confidently drive our new car. The finance director, Peppi Bonocore, was efficient and thorough. We left with a great car, a fantastic deal, and the satisfaction of knowing we would be comfortable returning to the dealership with our future car needs. More