Audi Charlotte

Absolutely fabulous!! My experience was the best experience I have ever had purchasing a car. Ernesto was professional from beginning to end! He wasn’t pushy at all and onl My experience was the best experience I have ever had purchasing a car. Ernesto was professional from beginning to end! He wasn’t pushy at all and only answered what I asked him. I didn’t know anything about Audi’s and he schooled me on them. He knows the brand well and is sold out on it. His faith in Audi is definately unshakeable which I liked A lot. He told me everything I needed to know to make the best decision for me. I would recommend him and the dealership to all my friends and family. Ernesto is the best sales person anywhere! Hands down!! More

Bought an S5 here Great bunch of folks See Richard Gouhin for a deal He gave me a fantastic test drive and took the time to explain the new tech in this car that was Great bunch of folks See Richard Gouhin for a deal He gave me a fantastic test drive and took the time to explain the new tech in this car that was notable More

Go see Ernesto! Seriously, best experience ever! I generally don’t like sales people or the sales process, today was different. Ernesto was kind, patient and knowledg Seriously, best experience ever! I generally don’t like sales people or the sales process, today was different. Ernesto was kind, patient and knowledgeable. Just a fantastic experience. More

Excellent Customer Service I have an Allroad purchased from Audi of Charlotte. My experience there has been very positive. As I take my car in for interval service appointments I have an Allroad purchased from Audi of Charlotte. My experience there has been very positive. As I take my car in for interval service appointments or for something as trivial as batteries for my key fobs, Bill Atkins in Service as always treated me professionally and gone beyond his duties to make sure that I am taken care of. The overall environment at Audi of Charlotte is pleasant and team oriented under the leadership of Kenny Blackwelder. Bill continues to be one of the primary reasons I continue to be in the Audi family. More

to the point, no hassle trade-in Its refreshing to know that some dealerships really care about their customer. From the moment I arrived, the sales person (Ernesto Bonita) was so kno Its refreshing to know that some dealerships really care about their customer. From the moment I arrived, the sales person (Ernesto Bonita) was so knowlegeable about the product (Q7). He answered my questions and compared different models without any upsale influence. He gave me the facts that matters to me and shared his experience with how other buyer’s preferences. When it came to negotiation, he came with first offer already discounted so its easy fir me to just ask for a couple more add ons then we got a deal!!! I can say that Audi of Charlotte is a the only dealer I’ve visited that is so straigh forward, no hassle and definitely no haggling kind of culture. Clearly they understand that satisfied customer is the number one goal. Im very pleased to deal with them. Not only the test drive and sales process but their presentation of the car before I can drive away shows their professionalism and how they care about their customers. More

One of the best Walter was the best. We couldn’t have asked for a better salesman. I’ve purchased many cars before and the experience can often be quite dreadful but Walter was the best. We couldn’t have asked for a better salesman. I’ve purchased many cars before and the experience can often be quite dreadful but this was by far the best experience I’ve had. From the moment we walked into the dealership and Walter greeted us I knew things would be different. Affable, attentive and knowledgeable Walter made this a most positive experience. I actually went to Audi of Charlotte because of a very negative experience from the previous audi dealership where I purchased my Q7 so I had some reservations. Thankfully, Walter was the antithesis of that and more. We would really like to thank him for making this such an easy experience. More

Love my new Q7 We had a great experience with Walter and Karen, we weren't totally sold on a Q7 but after looking at several, talking to them about the options, and We had a great experience with Walter and Karen, we weren't totally sold on a Q7 but after looking at several, talking to them about the options, and driving it, we were in. We were able to get to a great price. More

Incredible Ride! I have owned several BMWs and Volvo’s but I wanted to learn more about Audi’s so I went to test drive one in Charlotte. Walter Shelton did an amazing I have owned several BMWs and Volvo’s but I wanted to learn more about Audi’s so I went to test drive one in Charlotte. Walter Shelton did an amazing job helping me. Test driving the Audi with Walter was SO Awesome! I came away from that test drive wanting an Audi! More

Exactly what I wanted This is not what you often find at auto dealerships. This is a no pressure atmosphere. We walked around looking at options without any interference. W This is not what you often find at auto dealerships. This is a no pressure atmosphere. We walked around looking at options without any interference. When we decided to inquire Max was right there to assist. The process was smooth and it took less time than I have experienced before. I love the car and will be back again. More

Vehicle Information Michael was extremely helpful, respectful, and pleasant during the entire process. He sent all of the information I requested in a timely manner. It Michael was extremely helpful, respectful, and pleasant during the entire process. He sent all of the information I requested in a timely manner. It was a pleasure working with him. Kudos on a job well done! More