Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very friendly and knowledgeable Walter spent a great deal of time with us. He really listened to our needs and helped us get the vehicle that was right for us.....and service after Walter spent a great deal of time with us. He really listened to our needs and helped us get the vehicle that was right for us.....and service after the sale has been fantastic. We highly recommend buying an Audi from Walter! More
Friendly, Knowledgeable and Professional Our experience was GREAT !! All of the staff was more than helpful and courteous. We certainly recommend this dealership. Walter clearly loves his Au Our experience was GREAT !! All of the staff was more than helpful and courteous. We certainly recommend this dealership. Walter clearly loves his Audi cars ! More
Quality, Fun Sales: I explored the Audit A4 (while waiting on routine service on our A3) and was talked into a test drive with Walter: he made the whole process Sales: I explored the Audit A4 (while waiting on routine service on our A3) and was talked into a test drive with Walter: he made the whole process fun and enjoyable - I'll definitely be back and Walter will be the person I work with. He listened and heard where I was coming from and he shared his extensive knowledge in a non threatening way. I feel like I can trust him to look for a WIN/ WIN for both me and the dealership. Service: Ken took care of me to get the Audi A3 the care for which it was due: an extensive 35,000 mile work up which was $0.00 - all fully covered. He's helped me with prior repair needs - helping me to make cost effective decisions. More
New Q7 2018 purchase Dealership was great -- no pressure. I drove the Q7 and a few other competitors. When I left they thanked me for the opportunity to show them the Q7 Dealership was great -- no pressure. I drove the Q7 and a few other competitors. When I left they thanked me for the opportunity to show them the Q7 but no pressure to buy. When I settled on the Q7, they worked with me on the vehicle price and also the price of my trade. Max did a great job showing us the features of the car and discussing the pros/cons of various options. We settled on the 2.0 Premium Plus and the car is awesome. No regrets here. More
Top notch experience from start to finish! I had a positive purchase experience! Max is a very professional and personable sales person who allowed us to experience and get to know the product I had a positive purchase experience! Max is a very professional and personable sales person who allowed us to experience and get to know the product and make our own decision. I would highly recommend him to anyone considering an Audi. Marcus, in finance, is extremely professional and made the process quick and efficient. Kyle - the tech guru, was very helpful and made it easy to learn all the hi tech tools. More
Walter is your guy ! Stopped by to see the CPO lineup last weekend...met Walter for the first time and was very impressed we th his knowledge of the cars and depth to f ex Stopped by to see the CPO lineup last weekend...met Walter for the first time and was very impressed we th his knowledge of the cars and depth to f experience with Audi...we haggled over my trade a bit but landed in a happy place...extremely satisfied and would highly recommend Walter and Audi of Charlotte ! More
Great Experience I had a great experience at Audi of Charlotte. I received quick, friendly service and there is a no nonsense attitude. I would recommend Audi to fri I had a great experience at Audi of Charlotte. I received quick, friendly service and there is a no nonsense attitude. I would recommend Audi to friends and family. More
Worked Hard to Earn My Business I went to test drive a couple of cars today, with no intention of purchasing today. As we were wrapping up, I mentioned to my salesman, Richard Gouhi I went to test drive a couple of cars today, with no intention of purchasing today. As we were wrapping up, I mentioned to my salesman, Richard Gouhin the exact car I was looking for. He tapped around in the system and the car was 100 yards away, on the lot, as a demo but was not in the for-sale que. He and Daniel made me a compelling offer on the car, and a fair offer on my trade-in, so we did the deal. Dealing with Richard and the staff at Audi of Charlotte was an excellent, professional and transparent experience. I highly recommend Rich and this Audi store. More
Amazing Experience I had the pleasure of working with Max, as well as Malik and Ernesto. All 3 were first class individuals and really made me feel like a valued custome I had the pleasure of working with Max, as well as Malik and Ernesto. All 3 were first class individuals and really made me feel like a valued customer. More
Well, that was easy. Audi of Charlotte is pretty simply about as good as it gets in this space. Greg Butler, my sales rep, Peppi, the finance manager, and Kyle (tech guy Audi of Charlotte is pretty simply about as good as it gets in this space. Greg Butler, my sales rep, Peppi, the finance manager, and Kyle (tech guy doing the delivery) were all extremely helpful ,friendly, and accommodating in every sense throughout the purchase process - answering all my questions and working with me patiently on timing for delivery. I have also dealt with the service department on one other occasion for my girlfriend's vehicle and while a touch slow, was exceptional in thoroughness of the work and went out of their way to even identify a battery on the key that needed to be replaced (we did not complain about it - they just found it on their own) and did so voluntarily while the vehicle sill in warranty. End to end extremely pleased with the team here and cant recommend them more. Outstanding group to do business with. More