
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Many Dealerships - Bought at this one! I had been searching for a car for several weeks - could not settle - after 6 more dealerships in one day - went by Audi - met Richard Gouhin and he w I had been searching for a car for several weeks - could not settle - after 6 more dealerships in one day - went by Audi - met Richard Gouhin and he was awesome. I told him I'd know the car when I saw it - he was not "pushy" and was patient in the search to find one. After settling on a price (was not a painful exercise) - he pushed the paperwork through pronto and we were on the road in about an hour. We had a follow up service item (scratch on grill - it was a used car) and my husband went by today - he's a tough customer and could not believe how fast the service department got him in and out. Hoping to be Audi fans for life - definitely a fan of this dealership. More
Our Family Purchase of Pre-Owned Audi Q7 I had a very positive experience with The Audi of Charlotte dealership. Erica helped with the very first contact from the Audi website and gave me the I had a very positive experience with The Audi of Charlotte dealership. Erica helped with the very first contact from the Audi website and gave me the credit application. When I went to the dealership, Walter had a very friendly, entertaining and professional personality. Finally, when we went to the financing department Marcus handled the paperwork quickly and accurately. My family and I will go to them again for Audi's. Thank you! More
Very friendly and knowledgeable Walter spent a great deal of time with us. He really listened to our needs and helped us get the vehicle that was right for us.....and service after Walter spent a great deal of time with us. He really listened to our needs and helped us get the vehicle that was right for us.....and service after the sale has been fantastic. We highly recommend buying an Audi from Walter! More
Friendly, Knowledgeable and Professional Our experience was GREAT !! All of the staff was more than helpful and courteous. We certainly recommend this dealership. Walter clearly loves his Au Our experience was GREAT !! All of the staff was more than helpful and courteous. We certainly recommend this dealership. Walter clearly loves his Audi cars ! More
Quality, Fun Sales: I explored the Audit A4 (while waiting on routine service on our A3) and was talked into a test drive with Walter: he made the whole process Sales: I explored the Audit A4 (while waiting on routine service on our A3) and was talked into a test drive with Walter: he made the whole process fun and enjoyable - I'll definitely be back and Walter will be the person I work with. He listened and heard where I was coming from and he shared his extensive knowledge in a non threatening way. I feel like I can trust him to look for a WIN/ WIN for both me and the dealership. Service: Ken took care of me to get the Audi A3 the care for which it was due: an extensive 35,000 mile work up which was $0.00 - all fully covered. He's helped me with prior repair needs - helping me to make cost effective decisions. More
Top notch experience from start to finish! I had a positive purchase experience! Max is a very professional and personable sales person who allowed us to experience and get to know the product I had a positive purchase experience! Max is a very professional and personable sales person who allowed us to experience and get to know the product and make our own decision. I would highly recommend him to anyone considering an Audi. Marcus, in finance, is extremely professional and made the process quick and efficient. Kyle - the tech guru, was very helpful and made it easy to learn all the hi tech tools. More
Walter is your guy ! Stopped by to see the CPO lineup last weekend...met Walter for the first time and was very impressed we th his knowledge of the cars and depth to f ex Stopped by to see the CPO lineup last weekend...met Walter for the first time and was very impressed we th his knowledge of the cars and depth to f experience with Audi...we haggled over my trade a bit but landed in a happy place...extremely satisfied and would highly recommend Walter and Audi of Charlotte ! More
New Q7 2018 purchase Dealership was great -- no pressure. I drove the Q7 and a few other competitors. When I left they thanked me for the opportunity to show them the Q7 Dealership was great -- no pressure. I drove the Q7 and a few other competitors. When I left they thanked me for the opportunity to show them the Q7 but no pressure to buy. When I settled on the Q7, they worked with me on the vehicle price and also the price of my trade. Max did a great job showing us the features of the car and discussing the pros/cons of various options. We settled on the 2.0 Premium Plus and the car is awesome. No regrets here. More
Great Experience I had a great experience at Audi of Charlotte. I received quick, friendly service and there is a no nonsense attitude. I would recommend Audi to fri I had a great experience at Audi of Charlotte. I received quick, friendly service and there is a no nonsense attitude. I would recommend Audi to friends and family. More
Worked Hard to Earn My Business I went to test drive a couple of cars today, with no intention of purchasing today. As we were wrapping up, I mentioned to my salesman, Richard Gouhi I went to test drive a couple of cars today, with no intention of purchasing today. As we were wrapping up, I mentioned to my salesman, Richard Gouhin the exact car I was looking for. He tapped around in the system and the car was 100 yards away, on the lot, as a demo but was not in the for-sale que. He and Daniel made me a compelling offer on the car, and a fair offer on my trade-in, so we did the deal. Dealing with Richard and the staff at Audi of Charlotte was an excellent, professional and transparent experience. I highly recommend Rich and this Audi store. More