Audi Charlotte

Brought in for brakes and was told they could not fix them Why did I drive out there just to be told they couldn't fix my brakes from squeaking on my new Q-7 ? Still squeaking. Why did I drive out there just to be told they couldn't fix my brakes from squeaking on my new Q-7 ? Still squeaking. More

Very pleasant This is the first Audi I have owned. I have owned lexus' volvos, mercedes, and volkswagens prior to the Audi. In the past, if given the opportunit This is the first Audi I have owned. I have owned lexus' volvos, mercedes, and volkswagens prior to the Audi. In the past, if given the opportunity to drop off my car and take a loaner that is what I have always done. Not so with the Audi, although this was my first service and it took about an hour. The waiting area is clean and comfortable and the staff was excellent. More

Courteous and timely Courteous service department and work is done in a timely manner . A nice loaner car is always available . The staff makes servicing your car a painle Courteous service department and work is done in a timely manner . A nice loaner car is always available . The staff makes servicing your car a painless process . More

Great I had recently had my windshield replaced and it needed to be recalibrated. I was there a little longer than I expected to be but all is good. Bill I had recently had my windshield replaced and it needed to be recalibrated. I was there a little longer than I expected to be but all is good. Bill is great! More

Excellent experience as always I've been taking my A6 to this dealership for service since I bought it back in 2012. I have consistently used this dealership for service due to the I've been taking my A6 to this dealership for service since I bought it back in 2012. I have consistently used this dealership for service due to the overall quality of the experience and the level of trust I have in these folks. My experience w/other brands and locations pales in comparison. Bill has been excellent to work with over the years! More

Best care for my Audi When I need service, i can call my service advisor, Bill Atkins. He is very helpful scheduling my appointment, following through that the service is d When I need service, i can call my service advisor, Bill Atkins. He is very helpful scheduling my appointment, following through that the service is done in a timely manner and just generally making it a very good experience. My 2012 Q5 is still in great condition because of the great service at the dealership. Thank you. More

Our Family Purchase of Pre-Owned Audi Q7 I had a very positive experience with The Audi of Charlotte dealership. Erica helped with the very first contact from the Audi website and gave me the I had a very positive experience with The Audi of Charlotte dealership. Erica helped with the very first contact from the Audi website and gave me the credit application. When I went to the dealership, Walter had a very friendly, entertaining and professional personality. Finally, when we went to the financing department Marcus handled the paperwork quickly and accurately. My family and I will go to them again for Audi's. Thank you! More

Amazing Service If you want class, luxury, great service, and a friendly and relaxed atmosphere then this is the place to go. Last couple of times I have gone to serv If you want class, luxury, great service, and a friendly and relaxed atmosphere then this is the place to go. Last couple of times I have gone to service my Audi Q7 I have dealt with Bill. He has always been very helpful and has gone above and beyond to meet my needs. You will certainly feel you are being well taken care off. I definitely recommend this dealer and if you have the chance ask for Bill Atkins. More

Many Dealerships - Bought at this one! I had been searching for a car for several weeks - could not settle - after 6 more dealerships in one day - went by Audi - met Richard Gouhin and he w I had been searching for a car for several weeks - could not settle - after 6 more dealerships in one day - went by Audi - met Richard Gouhin and he was awesome. I told him I'd know the car when I saw it - he was not "pushy" and was patient in the search to find one. After settling on a price (was not a painful exercise) - he pushed the paperwork through pronto and we were on the road in about an hour. We had a follow up service item (scratch on grill - it was a used car) and my husband went by today - he's a tough customer and could not believe how fast the service department got him in and out. Hoping to be Audi fans for life - definitely a fan of this dealership. More

Happy customer I was having an issue with tire pressure so I stopped by Audi service to make an appointment to come back another day. Bill offered to take a look at I was having an issue with tire pressure so I stopped by Audi service to make an appointment to come back another day. Bill offered to take a look at my tire and he immediately found a nail in it, took it right in to repair it on the spot. The service department is usually very friendly, flexible and accommodating but Bill saved the day for me today! More