Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Purchase of 2016 Audi TT I had been searching for a vehicle for several months and had narrowed my options to a couple of vehicles. In my search I came across the Audi TT for I had been searching for a vehicle for several months and had narrowed my options to a couple of vehicles. In my search I came across the Audi TT for sale at Audi of Charlotte. My experience began with an inquiry online. Erika was very helpful in acting as a liason and setting up an appointment to test drive the Audi TT. From there I met Tobias who was incredible. He made the experience about me and did all possible to accommodate my needs. Kyle did an excellent job of showing me how to operate my TT and helped me set up everything from linking my phone to helping program my garage door opener. This was something I hadn't experienced when purchasing vehicles previously. It was nice to drive away with a solid understanding of the vehicle I'd purchased. Peppi did a terrific job of going over my purchase options and detailed everything in a way that helped me make the correct decision for me. Overall I was incredibly pleased with the service I received from start to finish. More
Great customer service From the moment I stepped into the dealership I was treated with respect & listened to! They are knowledgeable with their product and answered my ques From the moment I stepped into the dealership I was treated with respect & listened to! They are knowledgeable with their product and answered my questions with 'no pressure'. Jimmy stayed on top of finding my vehicle every step of the way! Peppi and Kyle were amazing in providing me with every detail regarding the lease & implementing every aspect of my hi-tech automobile!! While almost 'dreading it' . . . .it turned into a good experience with wonderful customer service. More
Great service Didn't know much about Audi cars but Walter did a wonderful job at explaining what sets Audi apart from some of the other German cars, All of my quest Didn't know much about Audi cars but Walter did a wonderful job at explaining what sets Audi apart from some of the other German cars, All of my questions were answered. Dealership was efficient with paperwork. Great customer service even after I bought the car, More
Fantastic service! Many thanks to Max & Peppi for getting me in a new RS5. Great service and attention to detail - all done in a Sunday. Looking forward to working with Many thanks to Max & Peppi for getting me in a new RS5. Great service and attention to detail - all done in a Sunday. Looking forward to working with this dealership. More
Supercalafragalistic Personable knowledgeable superior listener client focused detailed extremely efficient with paperwork Most buyers have issues of some sort I did . Max Personable knowledgeable superior listener client focused detailed extremely efficient with paperwork Most buyers have issues of some sort I did . Max understands and will work with you. Enjoy the journey engage Max More
Excellent experience Our salesperson, Richard Gouhin, was as pleasant and professional as I have ever experienced in any situation buying anything. His knowledge of the ca Our salesperson, Richard Gouhin, was as pleasant and professional as I have ever experienced in any situation buying anything. His knowledge of the car that we ended up buying, a Q5, was evident from the first. He quickly sat with us in the showroom car and gave us the bigger picture. He honed into what we cared about, showed interest in our concerns and experiences, and talked to us about our price range without any unnecessary questions, We took a great test drive where he began to unfold all of the features of the car. He was polite, interested and went beyond our expectations for the time we took to take it all in. He was pleasant and accepting when we left to look at another brand of car to compare. Richard is a wonderful salesperson and person. He used personal experiences to help us understand how much we would love the car. We were impressed and were assured that our relationship would continue as we enjoyed our new car. Thank you, Mary Davis Smart More
great, thoughtful, proactive service Tobias Hengge and Peppi Bonocore are basically the perfect persons you want to consult with in purchasing a car. They are proactive in their approa Tobias Hengge and Peppi Bonocore are basically the perfect persons you want to consult with in purchasing a car. They are proactive in their approach, creative in suggestions to buy the best package for the money, and very trustworthy and helpful. We will strongly recommend them to friends and family. We were going to purchase our fourth Volvo SUV, and due to their attentiveness, purchased a new Audi SUV instead. More
Car purchase I purchased a new vehicle from Audi of Charlotte and it was a wonderful experience.! My car salesman was Max Montoya who made the purchase hassle fre I purchased a new vehicle from Audi of Charlotte and it was a wonderful experience.! My car salesman was Max Montoya who made the purchase hassle free. He was extremely knowledgeable and very professional, I highly recommend Max. More
Hassle Free Quick visit with Max. Knew what I wanted and worked a great deal with Max. No pressure sales approach. Very clean and well equipped dealership. Would Quick visit with Max. Knew what I wanted and worked a great deal with Max. No pressure sales approach. Very clean and well equipped dealership. Would recommend to friends. More
Delighted customer - Walter, you are the man!!! Clear demonstration of the vehicle - features, driving dynamics and great customer focus before, during and after the sale when I visit the showroom. Clear demonstration of the vehicle - features, driving dynamics and great customer focus before, during and after the sale when I visit the showroom. Of course not to mention great offer from the dealership as well. Cheers and will recommend this dealership to others. More