
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Exellence in Motion After loosing my home and cars to a house fire I was in no mental state to have to buy a car. However, everyone at Audi of Charlotte was supportive, After loosing my home and cars to a house fire I was in no mental state to have to buy a car. However, everyone at Audi of Charlotte was supportive, helpful and very professional. They made everything very easy and seamless for me. My sales associate, Rich Gouhin, even made me smile! More
Worst Audi place to get a car or service it! Arrogant receptionists and rip off prices! Took my car there this time, just for the air bag recall, and left w/ a damaged air conditioning and a burn Arrogant receptionists and rip off prices! Took my car there this time, just for the air bag recall, and left w/ a damaged air conditioning and a burned radio. Went back to complain, but he said there was nothing they could do, because I had a after market radio and they were not sure my air conditioning was working to begin with (like calling me lier to my face!). This Dishonest guys probably damaged everything by doing the work without even disconnecting my battery. They know may car and they know my air was working, because I had work done there a few times before, only because it’s the closest dealer, (but never again!) and every time I did, they always come up w/ a rip off ticket of no less than $1000, spent close to $4000 there, with few simple works done. I’m beginning to think that, because I didn’t spend any money this time and did just the free recall thing, they decided to screw me! More
Awesome experience Tobias Hengge was great. He took the extra time to show us inventory without feeling pressured. Will be an Audi lifetime member. Best service I have h Tobias Hengge was great. He took the extra time to show us inventory without feeling pressured. Will be an Audi lifetime member. Best service I have had- they don’t make me feel like I’m just a number. Great waiting area. More
Great day at Audi My buying experience with Audi of Charlotte was FANTASTIC! Walter Shelton did a fantastic job making sure that my Q7 was delivered in perfect conditi My buying experience with Audi of Charlotte was FANTASTIC! Walter Shelton did a fantastic job making sure that my Q7 was delivered in perfect condition to me. He went above and beyond to make sure that my experience was second to none! More
Fresh, friendly, exciting and professional! My day with Audi of Charlotte was an awesome experience in shopping for a new vehicle! Max went the extra mile to make me feel welcomed and comfortabl My day with Audi of Charlotte was an awesome experience in shopping for a new vehicle! Max went the extra mile to make me feel welcomed and comfortable? More
Audi of Charlotte Every encounter I had with the staff at Audi Charlotte was outstanding. I was connected to Tobias Hengge after making an online inquiry. Tobias went Every encounter I had with the staff at Audi Charlotte was outstanding. I was connected to Tobias Hengge after making an online inquiry. Tobias went above and beyond to ensure that I was not only comfortable and well informed when it came to my purchase from Audi, but that I was also taken care of during the lease end process on my previous vehicle. At no point did I feel pressured by any of the staff at Audi to purchase a vehicle from them. This process was as low stress as I think it could have possibly been and I would definitely recommend! More
Max and the “new” Audi! I knew that I wanted a new Audi. I wanted to turn in my All Road for a new driving experience. Max showed me the Q3 and I loved it. Because he was I knew that I wanted a new Audi. I wanted to turn in my All Road for a new driving experience. Max showed me the Q3 and I loved it. Because he was able to work such a great deal, I was able to drive out with my new Audi. He made it easy with no surprises or disappointments. I am very happy with my new car. The entire staff there was very professional and helpful. I would recommend Audi of Charlotte and I would hope you would be able to work with Max. More
Audi of Charlotte We bought a used BMW from a very nice young man named Tobias Hengge. HE was very helpful and knowledgeable about the car and pleasant to deal with. Th We bought a used BMW from a very nice young man named Tobias Hengge. HE was very helpful and knowledgeable about the car and pleasant to deal with. They were prompt and about as efficient as the car buying process can be. It was overall a nice experience. More
First Audi Purchase First Car Purchase Over Internet/Phone Worked via internet/phone with Erika and Ernesto got there in the end and then with Max and Marcus all were friendly, professional and courteous. My f Worked via internet/phone with Erika and Ernesto got there in the end and then with Max and Marcus all were friendly, professional and courteous. My first car purchase experience over internet / phone and somewhat of a learning experience for me. More
Great experience! Easiest car buying experience ever. Our 1st Audi but not the last. Max was great to work with! Max went above and beyond by delivering and returning Easiest car buying experience ever. Our 1st Audi but not the last. Max was great to work with! Max went above and beyond by delivering and returning our leased BMW to another dealership later. More