Audi Charlotte

Great personal sevice The staff was attentive, friendly, and looked out to meet personal needs in addition to the desire for a car. Tobias, our sales rep was knowledgeable The staff was attentive, friendly, and looked out to meet personal needs in addition to the desire for a car. Tobias, our sales rep was knowledgeable and showed interest in us as more than customers. They were prompt in addressing issues with our vehicle that needed attention. Tobias taught us how to operate the car and especially the infotainment and navigation system. He helped us sync our iPhone as well. He did a great job. I hope you get him as a sales rep! More

excellent service department one year ago 2017, I purchased a Q-3 at Audi of Charlotte, this August 2018 I hit a large rock and blew out my tire and damaged the wheel rim, I br one year ago 2017, I purchased a Q-3 at Audi of Charlotte, this August 2018 I hit a large rock and blew out my tire and damaged the wheel rim, I brought the car to the service dept. at Audi of Charlotte, the service consultant Bill Atkins took care of everything needed to repair my car and save me hundreds in unnecessary repair costs, I trust this dealer ship for my future repairs and I am extremely thankful for bill and his honest and caring effort to repair my car. I am very happy with my experiences at Audi of Charlotte. Sincerely Koral Flanagan More

Fantastic customer care! My husband and I were car shopping and he suggested we look at Audi. I wasn't sure about it, but from the minute we walked in, we were treated with gr My husband and I were car shopping and he suggested we look at Audi. I wasn't sure about it, but from the minute we walked in, we were treated with great care. Our Brand Specialist, Rich, was very knowledgeable on the vehicles we test drove and answered all our questions. After coming from another dealership where we had an awful experience, this was a breath of fresh air! We didn't make a decision that day, but no other dealership was able to match the experience we had at Audi. It definitely wasn't the cheapest option, but Rich made us confident that we were making the right decision. When I went in to fill out the final paperwork, everyone in the process was fantastic-- from the finance guy to the tech guy! We would definitely recommend Audi of Charlotte! More

Great experience! I had a great experience purchasing a Q7 from these guys. My salesman, Patrick “Max” Montoya was really personable and I never felt pushed to buy. He I had a great experience purchasing a Q7 from these guys. My salesman, Patrick “Max” Montoya was really personable and I never felt pushed to buy. He was knowledgeable about the vehicles and worked diligently to help me find the vehicle that best suited my wife and I. Max is one of those guys that will go to bat for you and do all he can to get you the best deal possible. Max even took time in the process to just talk about life and build the relationship. Not only did we get a great deal, we also walked away very happy as the process was smooth. Their team as a whole were a pleasure to work with. Highly recommend these guys! More

Totally Awesome!! I've been looking to get into a newer model of Audi, Patrick and the rest of the team made it happens, Thanks Guys for working with me, no wonder the I've been looking to get into a newer model of Audi, Patrick and the rest of the team made it happens, Thanks Guys for working with me, no wonder the reviews are great, because the team is great!! More

Great! The visit did not start offf well with a new employee . Rich was able to help me and retain my business from other dealerships as well. He is very kno The visit did not start offf well with a new employee . Rich was able to help me and retain my business from other dealerships as well. He is very knowledgeable. That is helpful More

Fantastic car buying experience! My brother and I work together and were looking to upgrade our company vehicles. I showed up to OK his car choice, when Rich who was helping him with My brother and I work together and were looking to upgrade our company vehicles. I showed up to OK his car choice, when Rich who was helping him with his car, showed me the same A5 sportback in my favorite color, blue. I figured a test drive wouldnt hurt so we took it for a spin. Wow, the car drove amazing and I felt no pressure from Rich, he just answered my questions and shared some cool features. Since I work in real estate sales, I enjoy a quality, no pressure sales experience. My brother and I both decided to go with the matching A5’s and Rich helped us thru the proccess. He checked in with me the next day to see how I was adapting and several more times over the next week. The whole experience has been fantastic and when we are ready to upgrade to our next Audi’s, I look forward to working with Rich from Audi Charlotte. More

Enjoyable experience with patient, highly attentive advisor I enjoyed a very positive, no pressure car-buying experience with Tobias Hengge. From the beginning, Tobias was courteous, informative, and attentive. I enjoyed a very positive, no pressure car-buying experience with Tobias Hengge. From the beginning, Tobias was courteous, informative, and attentive. He patiently worked with me to identify the right color/tech specifications that I was most interested in and kept me informed during the weeklong search process. He was very responsive to my questions/needs. Overall, Tobias seemed genuinely interested in making sure I was comfortable with the process and pleased with the Q3 that I ultimately purchased. I also appreciated the thorough technology review from Kyle, who showed me all the tech details inside the car before I left the dealer. More

Exellence in Motion After loosing my home and cars to a house fire I was in no mental state to have to buy a car. However, everyone at Audi of Charlotte was supportive, After loosing my home and cars to a house fire I was in no mental state to have to buy a car. However, everyone at Audi of Charlotte was supportive, helpful and very professional. They made everything very easy and seamless for me. My sales associate, Rich Gouhin, even made me smile! More

Worst Audi place to get a car or service it! Arrogant receptionists and rip off prices! Took my car there this time, just for the air bag recall, and left w/ a damaged air conditioning and a burn Arrogant receptionists and rip off prices! Took my car there this time, just for the air bag recall, and left w/ a damaged air conditioning and a burned radio. Went back to complain, but he said there was nothing they could do, because I had a after market radio and they were not sure my air conditioning was working to begin with (like calling me lier to my face!). This Dishonest guys probably damaged everything by doing the work without even disconnecting my battery. They know may car and they know my air was working, because I had work done there a few times before, only because it’s the closest dealer, (but never again!) and every time I did, they always come up w/ a rip off ticket of no less than $1000, spent close to $4000 there, with few simple works done. I’m beginning to think that, because I didn’t spend any money this time and did just the free recall thing, they decided to screw me! More