Audi Charlotte

Totally awesome experience!! We have purchased many of vehicles in our lives but this one really stands out. Our sales person Jimmy wasn’t your typical fast , smooth talking car s We have purchased many of vehicles in our lives but this one really stands out. Our sales person Jimmy wasn’t your typical fast , smooth talking car salesman. He was professional, well dressed and new his craft. His personality and humor seem to make the time go fast. Thank you Audi of Charlotte for a wonderful experience. We love our new S4!! More

Brand Recognition There is no better way to sell a product then to have seasoned sales people who KNOW what they sell and represent the company and the brand at the hig There is no better way to sell a product then to have seasoned sales people who KNOW what they sell and represent the company and the brand at the highest level. Walter Shelton is a seasoned veteran of the company who can literally recite year by year the Audi products and changes. This demonstrates his commitment to the company and that comes through when selling the Audi product everyday. Although I was already an Audi customer he made me feel comfortable making my next Audi purchase. Audit should feel lucky to have him. More

Outstanding, understanding , trustworthy salesman From the moment me and my wife were greated by Jimmy we were almost immediately put at ease. He listened to our needs with understanding. It was the From the moment me and my wife were greated by Jimmy we were almost immediately put at ease. He listened to our needs with understanding. It was the easist car purchase we ever had. No stress no hassle! Thank you jimmy More

Great team, wonderful experience Walter was great to deal with - he was super knowledgeable about Audis and had a welcoming, friendly attitude. Peppi was quick and efficient, and exp Walter was great to deal with - he was super knowledgeable about Audis and had a welcoming, friendly attitude. Peppi was quick and efficient, and explained every question in detail about the financing. Kyle was a wiz with helping me set up the car electronics. Thanks guys for a wonderful car buying experience! More

Excellent Service from Max I needed a new vehicle and decided on an Audi, after consulting with my wife. Max worked with us and went the extra mile a few times (finding the exa I needed a new vehicle and decided on an Audi, after consulting with my wife. Max worked with us and went the extra mile a few times (finding the exact car that I wanted, prompt follow-up, special tasks for customer satisfaction AFTER the sale of the vehicle, etc.). What I appreciated most was his honesty. Throughout the process, he was always straightforward and did not exhibit the usual sales persona that I expected. As an educated buyer, there is not much that I hate more. I will walk away quick! Max was patient and customer focused. He allowed me the time I needed to make a comfortable decision. From a satisfied S5 Sportback owner. More

Great buying experience Communication is the key in all facets of life. My experience with Tobias Hengge is a perfect example. He helped find my car which was still in ship Communication is the key in all facets of life. My experience with Tobias Hengge is a perfect example. He helped find my car which was still in shipment and provided periodic updates leading up to its arrival. Tobias always followed up with me when he promised. It's not as much about the message but rather the effort. It is very appreciated and made this experience the best. More

Audi of Charlotte Goes Above and Beyond This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perh This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perhaps my 15th Audi—most all of which have been from Audi of Charlotte. My experience this time, as it has been in the past, was phenomenal from start to finish with the fine people there—in particular with Walter Shelton in sales, Joe DeMatteo in management, Peppi Bonocore in finance, and Kyle Andes in delivery. Each one of them went above and beyond to make me happy, and to make the experience—and my car—truly memorable and exceptional. On the occasions in the past where I've worked with or reached out to other Audi dealers in the region, none have compared in terms of friendliness, integrity, care and overall satisfaction. I wholeheartedly recommend the dealership, and the team there. Put simply: If I'm getting an Audi, I'm getting it from Audi of Charlotte. More

An example of what buying a car should be like Our experience buying a car at Audi of Charlotte was an example of just what buying a car should be. Rich, the Senior Brand Specialist, was extremely Our experience buying a car at Audi of Charlotte was an example of just what buying a car should be. Rich, the Senior Brand Specialist, was extremely helpful and knowledgeable and quickly directed us to the car that seems to have been made just for us. He gave us all the time we needed to learn the car and really experience what it could do. My huge smile at the end of my test drive said it all. From that point, the whole Audi team worked quickly and professionally to make the rest come together pleasantly and conveniently. More

Max gives his Max I had never before purchased an Audi. My family was firmly in the Lexus camp with all five aboard. However, my daughter talked up the Q7 (that was o I had never before purchased an Audi. My family was firmly in the Lexus camp with all five aboard. However, my daughter talked up the Q7 (that was out of her budget) and when looking for a large new SUV went tot Audi Charlotte to see the car. In addition a close friend shopped all the cars and recommended the Q7. The car drove well and had more features than I could ever use, but had the perquisite safely features that I did not have on my older car. Things like lane assist are for everyone, not just older drivers like myself. Max was helpful without being pushy, and many times said he would rather have a pleased customer than pressured sale. We got the car and Max treated us with respect. In fact, my daughter liked it so much that we traded her for her older Lexus. You cannot go wrong with Max. He gives maximum energy and thought into the customer needs. And he promised to be the point man for any service requests. More

Poor communication and sub par expereince I decided to review this dealership due to especially poor communication by Erika Gillard their internet sales manager. I had expressed interest in th I decided to review this dealership due to especially poor communication by Erika Gillard their internet sales manager. I had expressed interest in their Audi A5 sportsback but after the initial quote there was no further communication by Erica. I had mentioned what time I was going to stop by on Saturday August 4th but she did not respond or told me which sales manager would I be dealing with. We went anyways and Jimmy Barnett was the sales contact we dealt with.He met us at the door so we didn't really had any choice. I was hoping to deal with someone experienced such as Max along with Erika and felt like we were handed off and was such a downer from the get go. Jimmy being very new does not see to have any leverage regards to pricing negotiations and had to run every numbers by his manager. This dealership seemed very busy and short with us, so after just one exchange of prices, we were told that they cannot go any lower than 5 % MSRP. They just does not seemed to be too keen or willing to work with the customers. I would not recommend this dealership to anyone, for their lack of communication, unfriendly service More