
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A Mercedes Driver Since the 90's -An Easy Decision to Switch I've been driving a Mercedes for nearly 25 years, but no longer! My new Audi Q5 blows Mercedes away! My salesperson, Richard Gouhin, showed me exac I've been driving a Mercedes for nearly 25 years, but no longer! My new Audi Q5 blows Mercedes away! My salesperson, Richard Gouhin, showed me exactly the quality and technology I was after and there it was in an Audi Q5, and if that wasn't enough, I got a decent deal on top of it! Do not hesitate, go immediately to Richard, tell him what you like and dislike; I had a list of "no's" but some of them were unnecessary. When Richard finds the car that's perfect for you, he'll also make it easy to transact the business. I was dreading that too but he took care of everything. You will not be disappointed! More
Professional team, courteous experience I recently worked with Walter Shelton and Rich Gouhin in Sales, and Marcus Robbins in Finance. All three are professional, fair, and courteous gentle I recently worked with Walter Shelton and Rich Gouhin in Sales, and Marcus Robbins in Finance. All three are professional, fair, and courteous gentlemen. Purchased a used 2016 Jeep Wrangler and the vehicle was exactly as advertised. I recommend this dealership, and will consider purchasing from them again in the future. More
Totally awesome experience!! We have purchased many of vehicles in our lives but this one really stands out. Our sales person Jimmy wasn’t your typical fast , smooth talking car s We have purchased many of vehicles in our lives but this one really stands out. Our sales person Jimmy wasn’t your typical fast , smooth talking car salesman. He was professional, well dressed and new his craft. His personality and humor seem to make the time go fast. Thank you Audi of Charlotte for a wonderful experience. We love our new S4!! More
Brand Recognition There is no better way to sell a product then to have seasoned sales people who KNOW what they sell and represent the company and the brand at the hig There is no better way to sell a product then to have seasoned sales people who KNOW what they sell and represent the company and the brand at the highest level. Walter Shelton is a seasoned veteran of the company who can literally recite year by year the Audi products and changes. This demonstrates his commitment to the company and that comes through when selling the Audi product everyday. Although I was already an Audi customer he made me feel comfortable making my next Audi purchase. Audit should feel lucky to have him. More
Great team, wonderful experience Walter was great to deal with - he was super knowledgeable about Audis and had a welcoming, friendly attitude. Peppi was quick and efficient, and exp Walter was great to deal with - he was super knowledgeable about Audis and had a welcoming, friendly attitude. Peppi was quick and efficient, and explained every question in detail about the financing. Kyle was a wiz with helping me set up the car electronics. Thanks guys for a wonderful car buying experience! More
Outstanding, understanding , trustworthy salesman From the moment me and my wife were greated by Jimmy we were almost immediately put at ease. He listened to our needs with understanding. It was the From the moment me and my wife were greated by Jimmy we were almost immediately put at ease. He listened to our needs with understanding. It was the easist car purchase we ever had. No stress no hassle! Thank you jimmy More
Excellent Service from Max I needed a new vehicle and decided on an Audi, after consulting with my wife. Max worked with us and went the extra mile a few times (finding the exa I needed a new vehicle and decided on an Audi, after consulting with my wife. Max worked with us and went the extra mile a few times (finding the exact car that I wanted, prompt follow-up, special tasks for customer satisfaction AFTER the sale of the vehicle, etc.). What I appreciated most was his honesty. Throughout the process, he was always straightforward and did not exhibit the usual sales persona that I expected. As an educated buyer, there is not much that I hate more. I will walk away quick! Max was patient and customer focused. He allowed me the time I needed to make a comfortable decision. From a satisfied S5 Sportback owner. More
Great buying experience Communication is the key in all facets of life. My experience with Tobias Hengge is a perfect example. He helped find my car which was still in ship Communication is the key in all facets of life. My experience with Tobias Hengge is a perfect example. He helped find my car which was still in shipment and provided periodic updates leading up to its arrival. Tobias always followed up with me when he promised. It's not as much about the message but rather the effort. It is very appreciated and made this experience the best. More
An example of what buying a car should be like Our experience buying a car at Audi of Charlotte was an example of just what buying a car should be. Rich, the Senior Brand Specialist, was extremely Our experience buying a car at Audi of Charlotte was an example of just what buying a car should be. Rich, the Senior Brand Specialist, was extremely helpful and knowledgeable and quickly directed us to the car that seems to have been made just for us. He gave us all the time we needed to learn the car and really experience what it could do. My huge smile at the end of my test drive said it all. From that point, the whole Audi team worked quickly and professionally to make the rest come together pleasantly and conveniently. More
Audi of Charlotte Goes Above and Beyond This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perh This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perhaps my 15th Audi—most all of which have been from Audi of Charlotte. My experience this time, as it has been in the past, was phenomenal from start to finish with the fine people there—in particular with Walter Shelton in sales, Joe DeMatteo in management, Peppi Bonocore in finance, and Kyle Andes in delivery. Each one of them went above and beyond to make me happy, and to make the experience—and my car—truly memorable and exceptional. On the occasions in the past where I've worked with or reached out to other Audi dealers in the region, none have compared in terms of friendliness, integrity, care and overall satisfaction. I wholeheartedly recommend the dealership, and the team there. Put simply: If I'm getting an Audi, I'm getting it from Audi of Charlotte. More