Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Professional and Inviting Very pleasant dealership experience. Welcoming, professional, personable, and courteous staff. Staff understood my wants and needs and did not attempt Very pleasant dealership experience. Welcoming, professional, personable, and courteous staff. Staff understood my wants and needs and did not attempt to upsell me on a vehicle I didn't want or need. Clean and convenient. More
Excellent Customer Service-John Sharperson, Sales Specialist John provided excellent sales service during my visit to Audi Charlotte. John ensured that I was satisfied with the vehicle purchased. He ensured my John provided excellent sales service during my visit to Audi Charlotte. John ensured that I was satisfied with the vehicle purchased. He ensured my new vehicle was delivered to me detailed and looking beautiful. I highly recommend John Sharperson to work with on your next vehicle purchase at Audi Charlotte. Thank you John!!! More
Great experience with Max at Audi. Max was great to work with. He was patient while we looked at the Q5 over several months. No pressure and very kind and fair in our dealings. We wo Max was great to work with. He was patient while we looked at the Q5 over several months. No pressure and very kind and fair in our dealings. We would come to him again! More
Fun Day at Audi We arrived in the afternoon on Saturday and we weren't quite sure what make of car we were going purchase. We never thought we'd actually leave with a We arrived in the afternoon on Saturday and we weren't quite sure what make of car we were going purchase. We never thought we'd actually leave with an Audi....until we drove it. We loved our Buick Enclave. It was luxurious and great for traveling, but the Q5 we bought is fun and the perfect size vehicle for the family with teenagers (who will be driving themselves very soon). We still plan to travel frequently so we purchased a roof rack as well. The roof rack fit our Thule (that we already had) really well. We also plan to transport our inflatable Stand Up Paddle Boards to and from the lake with this car. We are very happy. Tobias was our Brand Specialist. He was very pleasant and knowledgeble. We also worked with Peppi who helped us with our financing. Peppi was great too! All of the staff at Audi made our Saturday a Fun Day. Thank you! More
Flat tire-and feeling deflated My front tire of my new Q5 kept losing air. I was convinced it was change of weather, but at a certain point I was truly concerned and needed help. My front tire of my new Q5 kept losing air. I was convinced it was change of weather, but at a certain point I was truly concerned and needed help. I called the service department and they squeezed me in on what I knew was already a busy day for the dealership. Thank Goodness for William Adkins at the service desk! He determined the issue, came up with a solution and I was out within the hour. Great service and so nice! I highly recommend this team for any service you might need for your Audi. You and you vehicle are in very caring, capable hands! More
Seamless and Great Experience My wife and I had an extraordinary experience with Tobias at Audi of Charlotte. My wife and I are expecting are first child in a few weeks and the la My wife and I had an extraordinary experience with Tobias at Audi of Charlotte. My wife and I are expecting are first child in a few weeks and the last thing we wanted was a stressful buying experience. Tobias went over and beyond to accommodate our needs for pricing and to address some of our concerns of buying a used vehicle and he quickly addressed those concerns and was pleasant to work with. We will defintley purchase from this dealership again and we are extremely happy with our new vehicle. If your looking for a great buying experience be sure to ask for Tobias when you go to Audi of Charlotte. More
Max is all about the right car Max spent time making sure the car and deal was right for us, not just the dealership. We will continue to work with him whenever we are looking for a Max spent time making sure the car and deal was right for us, not just the dealership. We will continue to work with him whenever we are looking for a new car. He is the right guy, no question. More
Friendly and attentive group Positive buying experience from a team that was both friendly and attentve. Left feeling pretty good about what can be a frustrating and complicated p Positive buying experience from a team that was both friendly and attentve. Left feeling pretty good about what can be a frustrating and complicated process. More
No Hassle Experience! Alyssa was pleasant, professional and knowledgeable about the product line. She answered all questions to our satisfaction with so much enthusiasm an Alyssa was pleasant, professional and knowledgeable about the product line. She answered all questions to our satisfaction with so much enthusiasm and we never felt pressured at all. Thanks to Alyssa and the dealership for making our new car purchase a seamless stress-free transaction. We will recommend Alyssa to our friends or anyone in the market to purchase an Audi vehicle. More
New car purchase Our entire experience with our new car purchase was excellent. John was extremely knowledgeable and more than accommodating in all aspects. We had Our entire experience with our new car purchase was excellent. John was extremely knowledgeable and more than accommodating in all aspects. We had initially intended to pay cash for the car but Peppi took the time to show us how leasing could work to our advantage. All of the employees we came in contact with were friendly and offered any help they might provide. I would definitely recommend this dealership to my friends More