
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,139 reviews
Great Shopping Experience Really appreciate the Audi Team's help in purchasing a car for our daughter, Was looking for a reliable used car which I mentioned to Bill in the Ser Really appreciate the Audi Team's help in purchasing a car for our daughter, Was looking for a reliable used car which I mentioned to Bill in the Service Department while I was having my Audi serviced. He immediately researched the used cars available on the lot and provided me with print outs of potential vehicles. Max Montoya then showed me the car I was interested in. That evening he even sent me a detailed list of its features. He did not try to "up sell" me or show me vehicles I was not interested in. A couple of days later, I brought my daughter by to look at the car. Used Car Sales Manager Jeremy let us take the car for a couple of hours. After a full day of car shopping we were torn between two great cars. Max got us a very fair price but what also sold us was the 1 year warranty the Audi dealership offered on the car and our overall experience with everyone in this dealership, Many thanks for your help, More
Fantastic Experience! From the moment we met Walter walking into the showroom, until the minute we drove off the lot with our new vehicle, our experience was an absolute jo From the moment we met Walter walking into the showroom, until the minute we drove off the lot with our new vehicle, our experience was an absolute joy! Walter was personable, fun, applied no pressure to make the decision before we were ready, and helped us navigate the buying process from start to finish. Peppi's assistance in financing our purchase was spot-on as well. Will buy from Audi of Charlotte and Walter again! More
Awesome Dealership! Loved Walter enthusiasm! He loaded a song playlist of his on the car which made my test drive memorable and I couldn't leave without it! Loved Walter enthusiasm! He loaded a song playlist of his on the car which made my test drive memorable and I couldn't leave without it! More
Professional and efficient from beginning to end Great service, advice and follow up.. very pleasant experience..Rich was very informative and made the process of buying a new car enjoyable..love my Great service, advice and follow up.. very pleasant experience..Rich was very informative and made the process of buying a new car enjoyable..love my new Audi Q5 More
Excellent Service Advisor! I called on Monday 10/1/18 to schedule an appoint concerning my 2011 Audi R8. I was receiving an "Oil Sensor Defect". I spoke with Mark Price who ide I called on Monday 10/1/18 to schedule an appoint concerning my 2011 Audi R8. I was receiving an "Oil Sensor Defect". I spoke with Mark Price who identified that he could get me in on 10/3/18, but due to the short notice, I had an option to wait because there were no loaner cars available. I understood and made my scheduled appointment. After I arrived, Mark was able to not only provide a status update on my problem , but have a loaner car available for me to go to work. It is a great feeling when the Service Advisor knows your name and goes the extra mile to make sure that the customer is happy. Mark Price goes the extra mile. Craig Little, Military Veteran, USMC More
Richard is great! Richard was wonderful, he helped me with my trade in and was so patient and able to work with me! Highly recommend him for anyone looking to purchase Richard was wonderful, he helped me with my trade in and was so patient and able to work with me! Highly recommend him for anyone looking to purchase an Audi! More
Great customer service wonderful dealership! Tobias Hengge was wonderful to work with. He was extremely knowledgeable and professional. He immediately put us at ease and was never pushy. He Tobias Hengge was wonderful to work with. He was extremely knowledgeable and professional. He immediately put us at ease and was never pushy. He was always available to answer phone calls and was attentive to our every need. I would highly recommend him and this dealership to anyone. If I am ever in the market for an Audi I will go to him!!! More
Welcoming and Professional Found a car on line that I wanted to test drive, and was assigned to Max. He was professional from the moment we met and obviously knows his cars. Fol Found a car on line that I wanted to test drive, and was assigned to Max. He was professional from the moment we met and obviously knows his cars. Follow up was timely and respectful. Although I did not buy a Q5, I felt that my experience with everyone at the dealership was 5 star! More
More than expected Team Audi was very professional and knowledgeable in assisting me. I was treated as a valued customer. All of my questions were answered and i got the Team Audi was very professional and knowledgeable in assisting me. I was treated as a valued customer. All of my questions were answered and i got the vehicle i wanted at a price i could afford. Lots of thanks to Tobias, Kyle, Marcus, and Erika. More
Come see John! John was so friendly and helpful while I searched for my first car. He made me feel well cared for and not rushed into any decision. I appreciate his John was so friendly and helpful while I searched for my first car. He made me feel well cared for and not rushed into any decision. I appreciate his patience and attention to detail. I’ve been shopping for awhile and I haven’t had someone treat me as well as he did during my time with him. Having a friendly salesman makes all the difference when making such a big decision. More