Audi Charlotte

Great Experience Rich was extremely helpful and very knowledgeable of the cars, great test driving experience. He allowed me to take my time and provided helpful infor Rich was extremely helpful and very knowledgeable of the cars, great test driving experience. He allowed me to take my time and provided helpful information along the way, even as I explored various options. Best dealership I visited during this car buying experience. More

Great car buying experience. Very quick Great experience . Love my new Q5!! We were in dealership several times prior to the purchase. Sales men were knowledgeable and helpful. Kyle is a Great experience . Love my new Q5!! We were in dealership several times prior to the purchase. Sales men were knowledgeable and helpful. Kyle is an excellent and helpful asset to the team More

Incredible service continues after the deal. Shortly after leasing a new Q-5, my wife and I felt a bit confused by the endless tech options and features. We wanted to maximize our use of the Q-5 Shortly after leasing a new Q-5, my wife and I felt a bit confused by the endless tech options and features. We wanted to maximize our use of the Q-5 but couldn't really figure out how to best use the tech. That's when I recalled that sales guru Rich Gouhin mentioned that his tech expert, Kyle Andes, would be a happy to do a free, personalized tech lesson/tour. We accepted and found ourselves back at the dealership at 8:30 a.m. on a Saturday morning. Kyle was already at his desk and warmly greeted us--before getting down to business. Patient yet efficient, he explained all of the tech features in a simple way. In so doing, Kyle saved us hours of time. We found Kyle knowledgeable and candid, with a good sense of humor. After his one hour class, we felt more comfortable taking advantage of the tech. If anything confounds in the future, Kyle says to simply call or text him. My wife and I were most impressed that Kyle's, Rich's, and Audi of Charlotte's top-notch service continues even after the deal is done. Highly recommend. More

Smooth experience! I have been an Audi owner for over 20 years and have purchased all of my Audi's at this same dealership. I feel that I have always been treated fairl I have been an Audi owner for over 20 years and have purchased all of my Audi's at this same dealership. I feel that I have always been treated fairly and purchasing my cars here has been a real pleasure. This business is a well oiled machine and everyone works well together as one cohesive team. More

Great Audi A4 deal, excellent customer service Mr. Shelton is an amazing person with outstanding customer service skills, I was amazed by the quality of every aspect of the process. I would definit Mr. Shelton is an amazing person with outstanding customer service skills, I was amazed by the quality of every aspect of the process. I would definitely recommend to go to Audi of Charlotte for everyone. Before Audi I went through most of the premium dealerships in Charlotte, but Audi is something else, it is outstanding. More

Best car and service experience ever! This was my first Audi experience and Max, Jeremy and Peppi made it fantastic in every way! The customer service is impeccable and the car sold itself This was my first Audi experience and Max, Jeremy and Peppi made it fantastic in every way! The customer service is impeccable and the car sold itself! I will be back for sure. More

Alyssa Edwards I didn't ultimately buy an Audi, but I want to say, Alyssa was the best! She's so human. I hate I couldn't buy from her. I didn't ultimately buy an Audi, but I want to say, Alyssa was the best! She's so human. I hate I couldn't buy from her. More

Max and Audi of Charlotte have been phenomenal to work with during my car process. Max has always been very reponsive and trustworthy! I will be a repeat client f of Charlotte have been phenomenal to work with during my car process. Max has always been very reponsive and trustworthy! I will be a repeat client for Max and highly recommend him to family and Friieds. Thanks Max! Brian C More

Great customer service Alyssa was very helpful and pleasant to work with as soon as I entered the building. She was helpful and not pushy at all and had an awesome attitude. Alyssa was very helpful and pleasant to work with as soon as I entered the building. She was helpful and not pushy at all and had an awesome attitude. Very helpful with figuring out what model and trim levels I wanted. More

Wonderful experience. Great guy. We had a fantastic experience with Max and would not hesitate to recommend him. A true professional and a pleasure to work with. Thanks Max. We had a fantastic experience with Max and would not hesitate to recommend him. A true professional and a pleasure to work with. Thanks Max. More