Audi Charlotte

Friendly and professional Max was great! All our questions where answered, we got consistent updates on the car. Everybody in the dealership where Help. Overall a very good Max was great! All our questions where answered, we got consistent updates on the car. Everybody in the dealership where Help. Overall a very good experience. More

Highly Professional Team From the first moments in the door, our experience with Audi Charlotte was spot on. We were fortunate to get with Richard Gouhin, who guided us to the From the first moments in the door, our experience with Audi Charlotte was spot on. We were fortunate to get with Richard Gouhin, who guided us to the vehicles that fit the outlines of our needs. From there it was test drives - not rushed, very informative - until we winnowed it down to the one that worked best. The negotiations were smooth & stress free. Richard is a xxxxxxpro. He knows his cars but never presses the issue. We got the car that suited us - a gorgeous SQ5 - at a price that made sense. Peppi the Finance Manager took us through the approvals & warranty options efficiently. Couldn’t be happier. More

Great Experience Rich was extremely helpful and very knowledgeable of the cars, great test driving experience. He allowed me to take my time and provided helpful infor Rich was extremely helpful and very knowledgeable of the cars, great test driving experience. He allowed me to take my time and provided helpful information along the way, even as I explored various options. Best dealership I visited during this car buying experience. More

Great car buying experience. Very quick Great experience . Love my new Q5!! We were in dealership several times prior to the purchase. Sales men were knowledgeable and helpful. Kyle is a Great experience . Love my new Q5!! We were in dealership several times prior to the purchase. Sales men were knowledgeable and helpful. Kyle is an excellent and helpful asset to the team More

Incredible service continues after the deal. Shortly after leasing a new Q-5, my wife and I felt a bit confused by the endless tech options and features. We wanted to maximize our use of the Q-5 Shortly after leasing a new Q-5, my wife and I felt a bit confused by the endless tech options and features. We wanted to maximize our use of the Q-5 but couldn't really figure out how to best use the tech. That's when I recalled that sales guru Rich Gouhin mentioned that his tech expert, Kyle Andes, would be a happy to do a free, personalized tech lesson/tour. We accepted and found ourselves back at the dealership at 8:30 a.m. on a Saturday morning. Kyle was already at his desk and warmly greeted us--before getting down to business. Patient yet efficient, he explained all of the tech features in a simple way. In so doing, Kyle saved us hours of time. We found Kyle knowledgeable and candid, with a good sense of humor. After his one hour class, we felt more comfortable taking advantage of the tech. If anything confounds in the future, Kyle says to simply call or text him. My wife and I were most impressed that Kyle's, Rich's, and Audi of Charlotte's top-notch service continues even after the deal is done. Highly recommend. More

Smooth experience! I have been an Audi owner for over 20 years and have purchased all of my Audi's at this same dealership. I feel that I have always been treated fairl I have been an Audi owner for over 20 years and have purchased all of my Audi's at this same dealership. I feel that I have always been treated fairly and purchasing my cars here has been a real pleasure. This business is a well oiled machine and everyone works well together as one cohesive team. More

Great Audi A4 deal, excellent customer service Mr. Shelton is an amazing person with outstanding customer service skills, I was amazed by the quality of every aspect of the process. I would definit Mr. Shelton is an amazing person with outstanding customer service skills, I was amazed by the quality of every aspect of the process. I would definitely recommend to go to Audi of Charlotte for everyone. Before Audi I went through most of the premium dealerships in Charlotte, but Audi is something else, it is outstanding. More

Best car and service experience ever! This was my first Audi experience and Max, Jeremy and Peppi made it fantastic in every way! The customer service is impeccable and the car sold itself This was my first Audi experience and Max, Jeremy and Peppi made it fantastic in every way! The customer service is impeccable and the car sold itself! I will be back for sure. More

Alyssa Edwards I didn't ultimately buy an Audi, but I want to say, Alyssa was the best! She's so human. I hate I couldn't buy from her. I didn't ultimately buy an Audi, but I want to say, Alyssa was the best! She's so human. I hate I couldn't buy from her. More

Max and Audi of Charlotte have been phenomenal to work with during my car process. Max has always been very reponsive and trustworthy! I will be a repeat client f of Charlotte have been phenomenal to work with during my car process. Max has always been very reponsive and trustworthy! I will be a repeat client for Max and highly recommend him to family and Friieds. Thanks Max! Brian C More