Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buying a used car I had a wonderful experience buying my recent cars. I knew what I want, but I didn’t have all the paperwork done. My sales women Alyssa work with me a I had a wonderful experience buying my recent cars. I knew what I want, but I didn’t have all the paperwork done. My sales women Alyssa work with me and help me through the process. I would get another car from them no question... More
Agile and Delivered I knew what I wanted. And I need to wait for the 2019 A6’s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave u I knew what I wanted. And I need to wait for the 2019 A6’s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave us some swists, Walter and the team landed me in the car I wanted. The new A6 is everything the reviews said it would be: stellar. I couldn’t be happier. More
Great experience! Jeisson Garzon is an extremely solicitous salesman with a very friendly personality. He was respectful and responsive in our communication, never intr Jeisson Garzon is an extremely solicitous salesman with a very friendly personality. He was respectful and responsive in our communication, never intrusive in phone calls or emails. And the most important thing: very reliable and honest when he showed me the vehicles and their characteristics. More
Jeisson is very nice, helpful. Professional staff. Friendly. I changed my mind about the type of vehicle to purchase otherwise I would have purchased from this dealership Variety Professional staff. Friendly. I changed my mind about the type of vehicle to purchase otherwise I would have purchased from this dealership Variety of choices. More
Great experience We had a great experience buying an Audi from rich. We were able to get straight forward answers and pricing and rich was patient with us while we m We had a great experience buying an Audi from rich. We were able to get straight forward answers and pricing and rich was patient with us while we made a decision. The great customer service extended beyond the purchase—- rich has continued to be very helpful as I adjust To a new car. More
Great Experience I just purchased an Audi A4. Richard,our rep was extremely knowledgeable, not pushy and took care of everything. Pepsi took time to explain all my wa I just purchased an Audi A4. Richard,our rep was extremely knowledgeable, not pushy and took care of everything. Pepsi took time to explain all my warranty options. I bought a car that I’m extremely happy with. Would highly recommend. More
Great service! I was shopping for a new Audi SQ5. Max was a great help with my search. His responsiveness and attention to following up was outstanding. I highly I was shopping for a new Audi SQ5. Max was a great help with my search. His responsiveness and attention to following up was outstanding. I highly recommend him if you are in the market for an Audi. More
Highly Professional Team From the first moments in the door, our experience with Audi Charlotte was spot on. We were fortunate to get with Richard Gouhin, who guided us to the From the first moments in the door, our experience with Audi Charlotte was spot on. We were fortunate to get with Richard Gouhin, who guided us to the vehicles that fit the outlines of our needs. From there it was test drives - not rushed, very informative - until we winnowed it down to the one that worked best. The negotiations were smooth & stress free. Richard is a xxxxxxpro. He knows his cars but never presses the issue. We got the car that suited us - a gorgeous SQ5 - at a price that made sense. Peppi the Finance Manager took us through the approvals & warranty options efficiently. Couldn’t be happier. More
Excellent customer service and sales experience My Audi had been totaled and I only had a few days to get another one. Rich was extremely helpful and was able to get me the exact car I was looking f My Audi had been totaled and I only had a few days to get another one. Rich was extremely helpful and was able to get me the exact car I was looking for in only a few days. He was very responsive to all of my questions and was in frequent contact to keep me updated on the car, which had to be brought in from out of state. He was very knowledgeable and provided an outstanding sales experience. Would definitely recommend and will be referring others to him. I had also had my previous Audi serviced at the dealership — they did a great job. More
Friendly and professional Max was great! All our questions where answered, we got consistent updates on the car. Everybody in the dealership where Help. Overall a very good Max was great! All our questions where answered, we got consistent updates on the car. Everybody in the dealership where Help. Overall a very good experience. More