Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Third Time's a Charm Following a freak unwarranted mechanical failure, my 2012 A6 needed a new engine. After a few calls, Wil Vinson the GM stepped up and took excellent Following a freak unwarranted mechanical failure, my 2012 A6 needed a new engine. After a few calls, Wil Vinson the GM stepped up and took excellent care of me. He was able to get me into a brand new A6, Along with Max and Peppi, the experience was terrific.. I was treated like an MVP, and felt everyone cared about my situation and sincerely wanted to help. Audi of Charlotte has made me a customer for life. More
Very good experience Nice atmosphere, good customer service! Rich is a very professional and knowledgeable sales representative! He made the buying experience stress fre Nice atmosphere, good customer service! Rich is a very professional and knowledgeable sales representative! He made the buying experience stress free and fun. Looking forward to owning my first Audi! More
Good deal on 2015 Q5 TDI Premium Plus + Sport + Tech package I originally called and talked to another sales person. She was off the next day so I spoke to Rich. He was very good despite being busy with other I originally called and talked to another sales person. She was off the next day so I spoke to Rich. He was very good despite being busy with other customers onsite. He answered a lot of my questions and took pictures for me since the Q5 was just offered and only had a single stock photo. Jeremy, the pre-owned manager had the vehicle delivered to me 2 days later. My fault for leaving my wallet at home or I would have driven it home when I was there. The roof rack crossbars was not on it but Rich took care of it. I didn't notice the cargo area cover was missing upon delivery but Rich took care of it after the fact. I drove down to pick it up and he took it out of his own Q5. He was the owner of my Q5 lease so I am sure it was well maintained. I would recommend Rich and Jeremy at Audi of Charlotte. Good people here that take care of their customers in my limited experience. Hai More
Amazing Experience I had such an amazing experience at Audi Charlotte. Rich was the most helpful and made the experience so easy and fun. He was a pleasure to work with I had such an amazing experience at Audi Charlotte. Rich was the most helpful and made the experience so easy and fun. He was a pleasure to work with and I love my car. My husband and I both got our Audi's from Rich and look forward to coming back in the future. More
Fantastic car/knowledgeable professional salesman The Audi dealership is very nicely done and even had holiday music from a player piano. I loved my current car but became convinced during my visit t The Audi dealership is very nicely done and even had holiday music from a player piano. I loved my current car but became convinced during my visit that the Q8 was even nicer and better due to great Audi build quality, design, and technology. Rich Gouhin was just the perfect salesman for me: knowledgeable, low key with no pressure, patient with my many thoughts and questions, and just a super nice guy to work with. More
Another Audi David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, w David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership. More
2018 SQ5 It took us a couple days to finalize the deal but we’re loving the SQ5 Walter sold us! He was patient and took us on an awesome test drive! It took us a couple days to finalize the deal but we’re loving the SQ5 Walter sold us! He was patient and took us on an awesome test drive! More
One of the best experiences ever Jeisson was very knowledgeable of the inventory, specs, trim level, and confident. He was also patient and the best asset was his ability to make me Jeisson was very knowledgeable of the inventory, specs, trim level, and confident. He was also patient and the best asset was his ability to make me feel at home in my visit. More
Michael Waldo review Michael was friendly and knowledgeable. It was the first pleasurable car buying experience I've ever had. I recommend him to anyone looking for a car. Michael was friendly and knowledgeable. It was the first pleasurable car buying experience I've ever had. I recommend him to anyone looking for a car. More
Great experience Buying a new car is never easy, but this dealership and people work at this dealer ship made it very easy. It just took one visit to buy my AUDI Q5. T Buying a new car is never easy, but this dealership and people work at this dealer ship made it very easy. It just took one visit to buy my AUDI Q5. They are very excellent in their service. Thanks to Rich Gohin for his wonderful service. Thanks to Kyle Andes,Marcus Robbins and Tobias. More