Audi Charlotte

Great Experience; Unparalleled service! Came in to look at an A4 and ended up leaving with a brand new A4. Couldn't be more happy with the service that was exemplified by Jeisson. He was the Came in to look at an A4 and ended up leaving with a brand new A4. Couldn't be more happy with the service that was exemplified by Jeisson. He was there the entire time to ensure if we needed anything; from water to muffins to answer any questions at all. Great experience! More

Awesome! Such a great experience. Everyone was kind, honest, hospitable, and a joy to work with. I would recommend Audi of Charlotte to anyone I know. Such a great experience. Everyone was kind, honest, hospitable, and a joy to work with. I would recommend Audi of Charlotte to anyone I know. More

Audi Q5 Jeisson Garzon did a great job showing us the Q5 features on the road and in the dealership. Wil Vinson helped get us to the right solution with add Jeisson Garzon did a great job showing us the Q5 features on the road and in the dealership. Wil Vinson helped get us to the right solution with add on we needed to fully equip the SUV. More

Audi Charlotte - Above and Beyond Having purchased multiple Audi vehicles over the years from Walter and the team at Audi Charlotte, they never cease to amaze by constantly raising the Having purchased multiple Audi vehicles over the years from Walter and the team at Audi Charlotte, they never cease to amaze by constantly raising the bar. I am an Audi enthusiast, however the whole experience with the Audi Charlotte team is truly different. From the brand specialist (Walter Shelton is great) to the service professionals that look after you later on (Ken Hooker and Kenny Blackwelder) every step of their customer-relationship process is honed to perfection. They truly have shifted the paradigm when it comes to how a vehicle dealer interacts with its customers. Audi make world-class cars - anyone who has driven one will attest to that. From their legendary "Quattro" all-wheel-drive system, to their current day endurance racing dominance, the engineering excellence is plain to see. What makes the entire experience different is the Audi Charlotte team. I would recommend Walter, Ken, Kenny to anyone and joy of driving an Audi speaks for itself. More

Dynamic Balance This was an incredible buying experience. I found a vehicle online and drive to the dealership and from the moment I stepped into the showroom til the This was an incredible buying experience. I found a vehicle online and drive to the dealership and from the moment I stepped into the showroom til the moment I walked out of the door with the key to my vehicle I was impressed with the level of service I received. The only thing that rivaled the service was the Audi A5 I purchased, a dynamic balance in service & product. More

Audi of Charlotte Q7 Purchase I worked with Walter Shelton and found him to be knowledgeable, courteous and responsive in a very professional manner. The follow up has been prompt. I worked with Walter Shelton and found him to be knowledgeable, courteous and responsive in a very professional manner. The follow up has been prompt. More

Great people with great cars I've been taking my car here for Service for years and have found the experience to be great. The Service Advisors are knowledgeable and able to clea I've been taking my car here for Service for years and have found the experience to be great. The Service Advisors are knowledgeable and able to clearly explain any issues. They also keep you informed of the progress. Charles has been my trusted advisor for my last few visits, but yesterday, I learned I needed to make a very large repair or invest in a new vehicle. Charles introduced me to Walter, who had the patience of a saint. Since I wasn't anticipating a new vehicle when I walked in (although have always known my next car would still be an Audi), I had a lot of questions about the models, wanted to drive a couple, needed time to calculate payment options that work for me, etc. Through it all, Walter conversed WITH me (not talked AT me) to answer the questions, provide his own guidance/feedback, and he worked to help get me to a place I needed to be in order to buy my new car. Along the way, other employees came by to refresh drinks, ask how things are, and just generally make the experience pleasant even though I was stressed. If you're thinking about Audi, or even if you're not, I'd highly recommend this dealership. More

My experience of Audi Charlotte. Always a great experience in visiting the dealership and working with Bill Atkins and Kenny Blackwelder. They have always taken great care of me as if Always a great experience in visiting the dealership and working with Bill Atkins and Kenny Blackwelder. They have always taken great care of me as if I am their most important customer....whether it is helping me schedule a quick appointment, secure a loaner, dropping my car off at my house, etc. And I just met Will Vinson who was very helpful to me regarding my last service visit and planned preventative maintenance. I feel very much a part of the Audi family because of the way that Audi Charlotte treats their customers! More

World class team for a world class experience David Jones and team gave me such a fantastic buying experience from the moment I walked in to the moment I walked out. Great job guys. Highly recomm David Jones and team gave me such a fantastic buying experience from the moment I walked in to the moment I walked out. Great job guys. Highly recommend this team and this dealership for a class act experience. More

Wonderful Experience Everyone was friendly and attentive during our entire experience. Jeisson really tried to locate the perfect car that met all our safety equipment req Everyone was friendly and attentive during our entire experience. Jeisson really tried to locate the perfect car that met all our safety equipment requirements. My comfort was considered during each step of the process to lease our Q5. More