Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Charlotte
Matthews, NC
1,139 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above.
The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,139 reviews
May 26, 2020
To whom it may concern Patrick Max MA toya is one of the best salesman I've ever run across It every since the calked this dealership Everyone has been nothing but professional Thank you best salesman I've ever run across It every since the calked this dealership Everyone has been nothing but professional Thank you More
by doriskearns
Employees Worked With
Patrick Max Montoya
May 23, 2020
I was very pleased with Daniel, he made it possible for us to make a purchase. We love the Q5. Thanks a lot for all y’all did. us to make a purchase. We love the Q5. Thanks a lot for all y’all did. More
by oldschool357
Employees Worked With
Other Employees :
Martin Bradshaw, Joe DeMatteo, Wendy Cooper
May 21, 2020
I drove from Columbia to Charlotte to purchase a vehicle since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car unde since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car under these circumstances is not pleasant but Daniel assisted me through the entire process and made me feel welcome. Marcus in Finance was super helpful and took the time to answer all my questions. Overall it was a great experience and I am extremely pleased with my purchase! More
by Clh1967
May 18, 2020
Simple, Quick, and Amazing Customer Service Daniel, as i told you from the beginning you are a very busy guy handling multiple things at once but always delivering on a timely and professional m Daniel, as i told you from the beginning you are a very busy guy handling multiple things at once but always delivering on a timely and professional manner. Out of all my car buying experiences i do honestly have to say you have been the best thus far. Making easy and quick as possible but also ensuring that i was happy and comfortable. So a huge thanks to you! More
by JoshuaR
Employees Worked With
April 15, 2020
I bought a preowned BMW from Audi Charlotte. Rich Gouhin was my salesman, and he made it such a great buying experience. I found the cat on autotrader and contacted Audi Charlotte. After several emails, pho was my salesman, and he made it such a great buying experience. I found the cat on autotrader and contacted Audi Charlotte. After several emails, phone calls, and texts... I was satisfied with the car I wanted to purchase. I flew up to Charlotte. Rich arranged for a driver to pick me up at the airport, too! The BMW was even better in person. Audi Charlotte fully hugged and waxed it too. A couple hours later, i was on my way home.....ha.... A 600 mile test drive! The car drove beautifully and i can't be happier. Thank you Rich Gouhin and the Audi Charlotte team. I highly recommend them. - Andrew More
by Andrew
April 13, 2020
customer focused the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another car, i was glad to give the dealership the opportunity. Once again, they took care of my needs and i am a fan great job all around More
by johngrz13
April 03, 2020
Great Experience! Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Jeannette was also very helpful in getting me all set for the road! I have wanted an Audi for some time and didn't think I could do this at this time and I was surprised that I could!! This is my dealership forever! Thanks for a great experience! More
by Jim
March 31, 2020
Good experience I found the Q5 that my daughter wanted online, called and got Daniel Stevens on the phone. I agreed to a price then drove up and picked it up. I found the Q5 that my daughter wanted online, called and got Daniel Stevens on the phone. I agreed to a price then drove up and picked it up. More
by Hemp
March 31, 2020
Max has been very accessible and approachable. Looking forward to future business with Max and continuing with great service from Audi Charlotte. Would recommend to a friend! forward to future business with Max and continuing with great service from Audi Charlotte. Would recommend to a friend! More
by Emily W.
Employees Worked With
Patrick "MAX" Montoya
