Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,137 reviews
I drove from Columbia to Charlotte to purchase a vehicle since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car unde since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car under these circumstances is not pleasant but Daniel assisted me through the entire process and made me feel welcome. Marcus in Finance was super helpful and took the time to answer all my questions. Overall it was a great experience and I am extremely pleased with my purchase! More
Simple, Quick, and Amazing Customer Service Daniel, as i told you from the beginning you are a very busy guy handling multiple things at once but always delivering on a timely and professional m Daniel, as i told you from the beginning you are a very busy guy handling multiple things at once but always delivering on a timely and professional manner. Out of all my car buying experiences i do honestly have to say you have been the best thus far. Making easy and quick as possible but also ensuring that i was happy and comfortable. So a huge thanks to you! More
I bought a preowned BMW from Audi Charlotte. Rich Gouhin was my salesman, and he made it such a great buying experience. I found the cat on autotrader and contacted Audi Charlotte. After several emails, pho was my salesman, and he made it such a great buying experience. I found the cat on autotrader and contacted Audi Charlotte. After several emails, phone calls, and texts... I was satisfied with the car I wanted to purchase. I flew up to Charlotte. Rich arranged for a driver to pick me up at the airport, too! The BMW was even better in person. Audi Charlotte fully hugged and waxed it too. A couple hours later, i was on my way home.....ha.... A 600 mile test drive! The car drove beautifully and i can't be happier. Thank you Rich Gouhin and the Audi Charlotte team. I highly recommend them. - Andrew More
customer focused the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another car, i was glad to give the dealership the opportunity. Once again, they took care of my needs and i am a fan great job all around More
Great Experience! Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Jeannette was also very helpful in getting me all set for the road! I have wanted an Audi for some time and didn't think I could do this at this time and I was surprised that I could!! This is my dealership forever! Thanks for a great experience! More
Max has been very accessible and approachable. Looking forward to future business with Max and continuing with great service from Audi Charlotte. Would recommend to a friend! forward to future business with Max and continuing with great service from Audi Charlotte. Would recommend to a friend! More
Good experience I found the Q5 that my daughter wanted online, called and got Daniel Stevens on the phone. I agreed to a price then drove up and picked it up. I found the Q5 that my daughter wanted online, called and got Daniel Stevens on the phone. I agreed to a price then drove up and picked it up. More
Max has been very patient and up front with me in regards to getting into a new car. He has also shown tremendous perseverance in figuring out different options that could work for me from leasing/buying to to getting into a new car. He has also shown tremendous perseverance in figuring out different options that could work for me from leasing/buying to type of car and I appreciated his efforts on that front very much. More
Great customer service! Took care of me and my family they made a way out of no way. Highly recommend this dealership you will walk away with a smile! they made a way out of no way. Highly recommend this dealership you will walk away with a smile! More