Audi Charlotte

Great personal car buying experience I live in Raleigh and was looking for a certain used car and found one at Audi Charlotte. I talked to Jeisson and discovered that he had the same car I live in Raleigh and was looking for a certain used car and found one at Audi Charlotte. I talked to Jeisson and discovered that he had the same car and he could answer my questions with personal knowledge. He sent me extra pictures and answered my many questions. When I decided to go to Charlotte, he was there early that Sunday morning and had washed the car! I spent a while inspecting the car and took a test drive. He also pulled his car next to my (future) car so we could compare details. He could see that I still wanted some more details and took the car to service and asked to put the car up on a lift for me. The service technician also spent some time under the car with us and answered questions. After I decided to purchase, Jeisson, on his own, asked the detail guy to go over the car again. Tobias also spent some time with us to ensure we were taken care of. Since then Jeisson has followed up and answered additional questions for me. Marcus in the business office also made it an easy experience. If its time for a new/used car, I would recommend Audi of Charlotte. Ask for Jeisson! More

Nice people. Nice experience. Very friendly dealership, beautifully appointed. Our salesperson understood and respected my request not to be sitting around waiting for pricing once Very friendly dealership, beautifully appointed. Our salesperson understood and respected my request not to be sitting around waiting for pricing once we took our test drive. The SUV was terrific, too. Appreciate the professionalism, professional dress, and experience that suited the brand. More

Great Car Buying Experience Just bought a used Audi S5 and LOVE IT! The salesman-- Jeffrey White-- was so professional, yet personal. Also had a pleasant experience with Marcus R Just bought a used Audi S5 and LOVE IT! The salesman-- Jeffrey White-- was so professional, yet personal. Also had a pleasant experience with Marcus Robbins. Go see Jeffrey if you want a GREAT car buying experience! More

Easy car buying experience I saw the car I was looking for online around 7:30 PM on Thursday and drove it home by lunch on Friday. Max checked to ensure the car was still availa I saw the car I was looking for online around 7:30 PM on Thursday and drove it home by lunch on Friday. Max checked to ensure the car was still available, met me early Friday morning at the dealership and made the transaction easy. He is a highly recommend salesman. More

world class customer service from beginning to end I bought many cars throughout my life time for myself, my wife, and my kids. besides the fact that the car is incredible and drives like nothing I ev I bought many cars throughout my life time for myself, my wife, and my kids. besides the fact that the car is incredible and drives like nothing I ever rode before, my wife an I had a great experience dealing with the Audi of Charlotte team. Everyone was so friendly and extremely helpful throughout the entire process. Thank you all for making this such a great experience for us! More

Looking for a car? Ask for Daniel Steven We inquired about a 2015 A3 we found on cars.com and scheduled a test drive. That's where we met Daniel Steven. This might sound odd, but he became ou We inquired about a 2015 A3 we found on cars.com and scheduled a test drive. That's where we met Daniel Steven. This might sound odd, but he became our favorite auto sales rep even though we have not purchased a vehicle yet (a couple of options we wanted were not on the vehicle we drove). Daniel is very personable, enthusiastic about the Audi brand, knowledgeable, sincere, and made the whole experience fun. In follow up communication he demonstrated that he really listened to what we wanted and has been actively pursuing other potential purchase options. More

Daniel sales Great experience with Daniel my sales rep. Daniel knew the Q5 inside and out. He help find the right SUV to fit my needs. Great job Daniel !!! Thank Great experience with Daniel my sales rep. Daniel knew the Q5 inside and out. He help find the right SUV to fit my needs. Great job Daniel !!! Thank you !! More

Excellent service!!!! I worked with Daniel Steven, and he was the best. Very courteous, responsive and knowledgeable. No hard pressure sales tactics. Just listens to your n I worked with Daniel Steven, and he was the best. Very courteous, responsive and knowledgeable. No hard pressure sales tactics. Just listens to your needs and sets out to exceed them. More

Outstanding Customer Service Thank you Audi of Charlotte for the outstanding customer service I recently received from Daniel Steven. From our initial phone conversation when he s Thank you Audi of Charlotte for the outstanding customer service I recently received from Daniel Steven. From our initial phone conversation when he stated he wanted to meet with me and my husband at a time that would “maximize our customer service experience” to his professionalism, knowledge of Audi brand, advice and recommendations, I truly felt he had our best interest in mind. We were given his undivided attention and utmost respect from the moment we walked into the dealership and Mr. Steven took a somewhat complicated situation and went above and beyond to help resolve it. We were also impressed with Mr. Marcus Robbins, as he was very professional, kept us up to date during the entire process and worked tirelessly to ensure we were given the best possible deal. Many hours later, after considering several options, my husband and I walked out with a beautiful, 2019 Q5! Please commend Daniel and Marcus for their outstanding customer service and for fulfilling the Audi of Charlotte Mission Statement. It was definitely worth the drive of over 100 miles, as our experience was nothing short of extraordinary. We are Audi of Charlotte customers for life! More

Great car buying experience Daniel was very knowledgeable, helpful, listened to our needs and made things happen! He professionally went through all car options, explaining them Daniel was very knowledgeable, helpful, listened to our needs and made things happen! He professionally went through all car options, explaining them in detail. Great work! Thank you! More