Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Review Walter and Marcus were very professional in their presentation. They handled the sale and paperwork in diligent and straightforward manner. Our time w Walter and Marcus were very professional in their presentation. They handled the sale and paperwork in diligent and straightforward manner. Our time was not wasted. Nice facilities and amenities. More
Good Experience Jeffrey White was great on customer service as soon as we arrived he approached cordially and was very respectful. While we were waiting he was checki Jeffrey White was great on customer service as soon as we arrived he approached cordially and was very respectful. While we were waiting he was checking on us and pur son if we needed anything, water, snacks etc. I would recommend this dealership and salesperson to anyone. More
New Audi lease Everyone at dealer was great. They immediately helped me to locate exactly what I was looking for and got me on the road with my new car in no time! Everyone at dealer was great. They immediately helped me to locate exactly what I was looking for and got me on the road with my new car in no time! More
Awesome experience buying our daughter’s first car!! Daniel was wonderful to work with while buying a used car for our daughter’s 16th Birthday! He is very genuine and kind. I would recommend him to any Daniel was wonderful to work with while buying a used car for our daughter’s 16th Birthday! He is very genuine and kind. I would recommend him to anyone looking to use this dealership!!! More
A very helpful buying experience Walter provided just the right amount of contacts once I let him know I was interested in buying an Audi. There was no pressure. Once I started test d Walter provided just the right amount of contacts once I let him know I was interested in buying an Audi. There was no pressure. Once I started test driving, Walter gave me so much helpful information about the cars. His enthusiasm is catchy! Again, he did not pressure me to make a decision and that gave me time to contemplate and ask friends for their input. Once the decision was made, he walked me through every step of the process with kind reassurance (very helpful as this was the first time I purchased a car on my own). He was patient when I brought a friend who asked the technical questions about horse power, torque, etc. I hope he doesn’t plan to retire anytime soon because I will buy an Audi only from Walter. He made it a pleasant experience. More
Excellent service Jeffrey was extremely knowledgeable about the Audi A3 cabriolet, and fully explained its options. He worked closely with Tobias to find available inv Jeffrey was extremely knowledgeable about the Audi A3 cabriolet, and fully explained its options. He worked closely with Tobias to find available inventory, too, and had great follow up after our visit. It was a pleasure working with him. More
Awesome car buying experience! This was a great car buying experience for my wife and I. We looked online in a 150 mile radius from our house. I received a lot of emails from many d This was a great car buying experience for my wife and I. We looked online in a 150 mile radius from our house. I received a lot of emails from many different dealerships. I went to several dealerships that basically hounded me to see their cars and tried to push me into a cars I knew I didn’t want. Not with Audi Charlotte. My salesman Daniel Steven was great! We found a car in my price range. Then asked for information on the car. Daniel was right there just before closing to call me and set up an appointment for the next morning. Which turned out to be a blessing. Because over night the same car became very popular. But I was the first one to enquirer on the car and Daniel held the car for me to see first. Great Move!!! Because that same car is sitting in my driveway right now. I thank Audi Charlotte for give me a great car buying experience. Hassle free!!!! I would recommend Audi Charlotte to everyone and when I do I will tell them to get with Daniel Steven. He will give you the same experience I had! Thank you Audi Charlotte and Daniel Steven for an awesome car. Thanks again Jeff Delaney More
Great experience! The customer service I received at Audi from Patrick ‘Max’ Montoya was exceptional! When I first called him to tell him what I was looking for and wha The customer service I received at Audi from Patrick ‘Max’ Montoya was exceptional! When I first called him to tell him what I was looking for and what my budget was I didn’t expect for him to get back to me so quickly. He not only found “a car” within my budget but actually found me a perfect fit. It was everything I was looking for! My car at the time was in the shop that day and he even went out of his way to pick me up from work just so I could see the car and test drive it. The whole process was smooth and hassle free. Not once did I feel pressured. I truly feel he went above and beyond and treated me like family. The entire staff was incredibly nice and welcoming. They all congratulated me the day I got the car and made me feel special. I’ve already gotten so many compliments on my new car and will highly recommend Audi Charlotte to anyone. More
Ford Fusion 2016 Purchased a 2016 Ford Fusion for my daughter and it was a very smooth and easy event. Mr. White was very helpful and easy to work with on the sale. Purchased a 2016 Ford Fusion for my daughter and it was a very smooth and easy event. Mr. White was very helpful and easy to work with on the sale. The test drive was very informative More
Highly professional, accomodating and honest sales service Having leased a Q5 for the past 3 years, I have had excellent experience with this dealership in terms of automotive service. Now I turned to the s Having leased a Q5 for the past 3 years, I have had excellent experience with this dealership in terms of automotive service. Now I turned to the sales group for a test drive in the newest model and discussions regarding affordability. They were, without exception, speedy but thorough, found a specific model in their inventory as a best match, and came up with a surprisingly affordable deal. They were a pleasure to deal with and never made me feel uncomfortable. More