
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,139 reviews
Walter was great! Walter was extremely helpful and helped me to find the best vehicle for me. definitely different than any other dealership i've been to before. this h Walter was extremely helpful and helped me to find the best vehicle for me. definitely different than any other dealership i've been to before. this has been a long process and walter has made it as easy as can be! More
Best car buying experience I have purchased 2 cars from this dealer in the last few months, in both cases with the help of Max. He is the most professional, easy to work with an I have purchased 2 cars from this dealer in the last few months, in both cases with the help of Max. He is the most professional, easy to work with and patient car salesman I have worked with. He is highly knowledgeable on these vehicles, gives great advice and nothing is too much trouble for him. Follow up is fantastic and all around made for a great experience. Highly recommended!! More

Great people! Better customer service experience! Max was great. And so was Marcus the finance manager. They both worked hard to get the deal done. I’ll see you when my lease is up. Max was great. And so was Marcus the finance manager. They both worked hard to get the deal done. I’ll see you when my lease is up. More
Used car purchase Great experience working with Jeff White and Jeannette. Both were helpful on my purchase and also in addressing a few items that arose after purchase. Great experience working with Jeff White and Jeannette. Both were helpful on my purchase and also in addressing a few items that arose after purchase. More
Great service, real people, honest dealings We recently purchased a Q7 from Audi Charlotte and dealt primarily with Jeisson Garzon. We also worked with Tobias Hengge to complete the sale. The We recently purchased a Q7 from Audi Charlotte and dealt primarily with Jeisson Garzon. We also worked with Tobias Hengge to complete the sale. The car buying experience was actually enjoyable with this team, and I highly recommend spending time at Audi Charlotte if you are considering a luxury SUV or sedan. Even today, when there is so much information available on line about cars, we found at other car dealers several attempts to wheel and deal: suggesting add-ons we didn't need or models that were just not what we were looking for, but always in a higher price range. When we arrived at Audi, the floor staff was very friendly and down-to-earth when we asked some general questions about various models. We ultimately worked directly with Jeisson to test drive a couple of vehicles. He was knowledgeable and honest, responsive in follow up calls and texts, and we are very pleased with our new Q7. Highly recommend this Audi dealer and any of the staff. More
Great service Great customer service and experience at this dealership. We worked with Jeisson and he was very helpful and provided us with a lot of options. I reco Great customer service and experience at this dealership. We worked with Jeisson and he was very helpful and provided us with a lot of options. I recommend visiting him and would return to this Audi Dealership! More
Excellent Customer Service! I went into the dealership to look at a pre-owned vehicle. Jeisson was extremely personable, helpful, and knowledgeable. He took the time to answer a I went into the dealership to look at a pre-owned vehicle. Jeisson was extremely personable, helpful, and knowledgeable. He took the time to answer all of my questions and show me additional inventory. While I did not find what I was looking for at the time, Jeisson kept in mind what I wanted and reached out when something came in. Excellent customer service!! More
Jeff is awesome! I was trying to decide what car to purchase and Jeff made a great argument for the Audi. I actually loved the car. He did a great job listening to my I was trying to decide what car to purchase and Jeff made a great argument for the Audi. I actually loved the car. He did a great job listening to my needs and wants. I ended up buying a Tesla for the ability to no longer have car maintenance or pump gas. Sounds awesome, doesn't it? But I would have bought the Audi if Jeff could have offered me that! More
2019 Q5 Love our new Q5! Enjoyed dealing with Jeisson and Tobias on the purchase of our car. Marcus in finance was a pleasure to work with. Kyle was a big hel Love our new Q5! Enjoyed dealing with Jeisson and Tobias on the purchase of our car. Marcus in finance was a pleasure to work with. Kyle was a big help with fixing the situation with our HomeLink garage door opener. Every one of these individuals deserve a 5 star rating! More
Good experience Jeffrey gave us a thorough review of the A3 and A4 with test drive. Very professional and helpful with explaining features and differences in the mode Jeffrey gave us a thorough review of the A3 and A4 with test drive. Very professional and helpful with explaining features and differences in the models. More