Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best car buying experience I have purchased 2 cars from this dealer in the last few months, in both cases with the help of Max. He is the most professional, easy to work with an I have purchased 2 cars from this dealer in the last few months, in both cases with the help of Max. He is the most professional, easy to work with and patient car salesman I have worked with. He is highly knowledgeable on these vehicles, gives great advice and nothing is too much trouble for him. Follow up is fantastic and all around made for a great experience. Highly recommended!! More
Used car purchase Great experience working with Jeff White and Jeannette. Both were helpful on my purchase and also in addressing a few items that arose after purchase. Great experience working with Jeff White and Jeannette. Both were helpful on my purchase and also in addressing a few items that arose after purchase. More
Great service, real people, honest dealings We recently purchased a Q7 from Audi Charlotte and dealt primarily with Jeisson Garzon. We also worked with Tobias Hengge to complete the sale. The We recently purchased a Q7 from Audi Charlotte and dealt primarily with Jeisson Garzon. We also worked with Tobias Hengge to complete the sale. The car buying experience was actually enjoyable with this team, and I highly recommend spending time at Audi Charlotte if you are considering a luxury SUV or sedan. Even today, when there is so much information available on line about cars, we found at other car dealers several attempts to wheel and deal: suggesting add-ons we didn't need or models that were just not what we were looking for, but always in a higher price range. When we arrived at Audi, the floor staff was very friendly and down-to-earth when we asked some general questions about various models. We ultimately worked directly with Jeisson to test drive a couple of vehicles. He was knowledgeable and honest, responsive in follow up calls and texts, and we are very pleased with our new Q7. Highly recommend this Audi dealer and any of the staff. More
Great service Great customer service and experience at this dealership. We worked with Jeisson and he was very helpful and provided us with a lot of options. I reco Great customer service and experience at this dealership. We worked with Jeisson and he was very helpful and provided us with a lot of options. I recommend visiting him and would return to this Audi Dealership! More
Excellent Customer Service! I went into the dealership to look at a pre-owned vehicle. Jeisson was extremely personable, helpful, and knowledgeable. He took the time to answer a I went into the dealership to look at a pre-owned vehicle. Jeisson was extremely personable, helpful, and knowledgeable. He took the time to answer all of my questions and show me additional inventory. While I did not find what I was looking for at the time, Jeisson kept in mind what I wanted and reached out when something came in. Excellent customer service!! More
2019 Q5 Love our new Q5! Enjoyed dealing with Jeisson and Tobias on the purchase of our car. Marcus in finance was a pleasure to work with. Kyle was a big hel Love our new Q5! Enjoyed dealing with Jeisson and Tobias on the purchase of our car. Marcus in finance was a pleasure to work with. Kyle was a big help with fixing the situation with our HomeLink garage door opener. Every one of these individuals deserve a 5 star rating! More
Jeff is awesome! I was trying to decide what car to purchase and Jeff made a great argument for the Audi. I actually loved the car. He did a great job listening to my I was trying to decide what car to purchase and Jeff made a great argument for the Audi. I actually loved the car. He did a great job listening to my needs and wants. I ended up buying a Tesla for the ability to no longer have car maintenance or pump gas. Sounds awesome, doesn't it? But I would have bought the Audi if Jeff could have offered me that! More
Good experience Jeffrey gave us a thorough review of the A3 and A4 with test drive. Very professional and helpful with explaining features and differences in the mode Jeffrey gave us a thorough review of the A3 and A4 with test drive. Very professional and helpful with explaining features and differences in the models. More
Great experience! I worked with Patrick “Max” Montoya and Jeannette, his manager. They took their time, were very friendly, and didn’t pressure me in any way. All my qu I worked with Patrick “Max” Montoya and Jeannette, his manager. They took their time, were very friendly, and didn’t pressure me in any way. All my questions were answered thoroughly, and Max was knowledgeable about the car even though it wasn’t an Audi. They were very professional. It was a great experience! I wish all car buying experiences could be so smooth and easy. More
BEST POSSIBLE EXPERIENCE! As a "mature" woman with no prior car buying experience, I could not have been more fortunate in finding Daniel Steven at Audi. He was extremely kno As a "mature" woman with no prior car buying experience, I could not have been more fortunate in finding Daniel Steven at Audi. He was extremely knowledgeable and endlessly patient in helping me narrow down options and making my decision to buy Audi. I am delighted with my decision and feel that I have a new friend in Daniel! Thank you, Daniel. More