Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best sales person I have ever met before! Greg Butler was an exceptional and professional Sales man. I drove Audi Q5 (test drive) today, it was an owesome presentation about over all car spec Greg Butler was an exceptional and professional Sales man. I drove Audi Q5 (test drive) today, it was an owesome presentation about over all car specs by Greg. Looking forward to buy It soon. I would recommend this dealership highly! More
Enjoyed the Audi Experience My overall experience with Audi of Charlotte started when we talked to Walter over the phone. We inquired about a car on the lot and told Walter we w My overall experience with Audi of Charlotte started when we talked to Walter over the phone. We inquired about a car on the lot and told Walter we were on the way to see it. We arrived and Walter was ready. He walked us a round the car and explained all of the features that were important. He than gave us a meticulous test drive demonstrating all of the technology in the Q7. From there he carefully walked us through the negotiation and purchase process which was as pleasant as car buying can be when you have your two children in tow. He also took the time to show us all of the specific technology as we awaited the meeting with the finance direct Peppi. Peppi was also extremely pleasant and professional to work with through the final pieces of the process. Things in the final piece of the process moved quickly, despite an extremely busy day for the dealership as it was the close of the quarter and the close of the month. I have nothing but good things to say about our experience with the dealership. On top of that, the Q7 is the best car we’ve ever had the chance to own. We are most certainly enjoying our new Audi experience thanks to the team at Audi of Charlotte. More
Walter Shelton, Audi of Charlotte. I have been a customer of Walter Shelton’s at Audi of Charlotte for 3 years. He is wonderful,extremely caring, and makes leasing or buying a car a ple I have been a customer of Walter Shelton’s at Audi of Charlotte for 3 years. He is wonderful,extremely caring, and makes leasing or buying a car a pleasure. He is the first salesman that made me comfortable while doing business. He is very organized and he makes sure all things are taken care of. Going to a car dealer to select a car USED to be like having a root canal done, but not anymore!! The service department is great also. The whole dealership is very friendly and helpful. More
Overall I was pleased. The General Manager, Wil Vinson entered the customer waiting area and gave all guests a hospitable hello. Since I was waiting to be served, Wil took The General Manager, Wil Vinson entered the customer waiting area and gave all guests a hospitable hello. Since I was waiting to be served, Wil took the time to show me the first car to spark my interest. Later he personally selected a sales rep, Jeisson Garzon to further assist me in the selection process. Mr. Garzon's professional manner, knowledgeable of the products and his kind demeanor set the tone and put me at ease. During the buying process, Kyle Andes meticulously indoctrinated me with the features of the Q5 and personalized the car's technology for my use. Linda Jackson, Charlotte, NC More
Great help Walter has been great help during the shopping/sales/post-sales experience. He made sure everything was taken care of and has made himself available Walter has been great help during the shopping/sales/post-sales experience. He made sure everything was taken care of and has made himself available for any questions. More
New car Great new car. We had a great time visiting and picking it up. My daughter loves it. Richard did a great job through the whole process. Great new car. We had a great time visiting and picking it up. My daughter loves it. Richard did a great job through the whole process. More
Really Great Experience I am so glad we decided to go back to Audi Charlotte to work with Rich again. He did a phenomenal job of supporting us, answering our questions, findi I am so glad we decided to go back to Audi Charlotte to work with Rich again. He did a phenomenal job of supporting us, answering our questions, finding a great match within our parameters and making the entire process seamless. Rich really took care of us during this process and I have full confidence that this will continue to be the case should we need anything for our car in the coming months and years. I highly recommend working with him and look forward to continuing to do so in the future. I also enjoyed working with Marcus and Kyle who were both extremely helpful and efficient! More
Change to Audi After many years driving BMW (great cars, but service has deteriorated), they convinced me to changing to Audi. Jeisson Garzon did an excellent work a After many years driving BMW (great cars, but service has deteriorated), they convinced me to changing to Audi. Jeisson Garzon did an excellent work and provided excellent service during the whole process. The paperwork process and waiting time, though, could be improved, But overall, I am very satisfied. I love the car and look forward to the great service that once BMW had. More
Audi Charlotte's winning team My Audi salesman - Rich Gouhin is outstanding. We worked through a number of Q8 order related changes to get it right. And he did. The car arrived My Audi salesman - Rich Gouhin is outstanding. We worked through a number of Q8 order related changes to get it right. And he did. The car arrived 2 weeks early. Top to bottom my experience with Rich has been excellent. For the financing Peppi Bonocore did a fantastic job. Not only beating the best interest rate I found, but took the time to walk me through all the service related options. A SUPER team! More
Q7 lease It was wonderful working with Max! He was very helpful and had excellent response time when we had questions. We look forward to working with him agai It was wonderful working with Max! He was very helpful and had excellent response time when we had questions. We look forward to working with him again in the future More