Audi Charlotte

Wasnt planning on buying a car Walter, my sales person was able to help me sort out pros and cons of trading my old Audi. In the end when I decided to trade I felt that it was the Walter, my sales person was able to help me sort out pros and cons of trading my old Audi. In the end when I decided to trade I felt that it was the right decision. More

Car purchase Van was very patient with us and showed us a lot of different cars. He was very knowledgeable and made our car buying experience very positive. Van was very patient with us and showed us a lot of different cars. He was very knowledgeable and made our car buying experience very positive. More

Great Car Purchase Richard and Tobias listened to me, the dealer made the process easy & clear. The final price was exactly as negotiated (no last-minute surprises) Bo Richard and Tobias listened to me, the dealer made the process easy & clear. The final price was exactly as negotiated (no last-minute surprises) Both are trustworthy and professional, they went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours. More

Outstanding Helpful and attentive from the moment we walked in the door til we paid and drove off in our new ride. Great service great team. Helpful and attentive from the moment we walked in the door til we paid and drove off in our new ride. Great service great team. More

Great experience We had a great experience working with Richard Gouhin. His goal was to supply us with as much useful information as possible to make the right decisio We had a great experience working with Richard Gouhin. His goal was to supply us with as much useful information as possible to make the right decision for our family. Very personable and not pushy at all which is something I personally appreciated very much. At other dealerships, the sales team was literally circling my car (I referred to them as the vultures) before I even opened the door; ready to pounce - a major deal breaker for me. I love my new car and Rich was so patient while I decided on color, trim, etc. We also had our kids with us during the purchase and the whole team worked together to get the paperwork put together and signed as fast as they could. I would recommend this dealership and specifically Rich to anyone (although everyone there was great!). More

Service with Pride I have to say, I have bought a lot cars in my day but I have never been to a dealership that service was such an important part of them doing business I have to say, I have bought a lot cars in my day but I have never been to a dealership that service was such an important part of them doing business. From the minute I walked in Will the general manager (which by the way is a hoot to talk with) greeted me. We had a few laughs and he handed me off to Walter. Walter knew his cars and was very easy to work with. He know his product. He educated me on the new Q8’s and the different packages they come in. We picked out the color and headed to financing. Then there was Pepe the financial manager. Another great asset to the dealership. Made everything easy and painless. Last but not least, there was Kyle. I never knew you needed a IT guy working at a dealership but when you buy these cars today everything runs off of computers. Kyle is very knowledgeable with the personal set up of your vehicle. Their service is second to none period. They even have a woman that will do your wife’s nails as she waits for an oil change or other services. They pound home the service service service. They impressed me so much I came back a week later and bought another Q8 for my wife. They are the real deal. I hope this helps those that are looking for a honest and service ran Audi dealer for their next purchase. Thanks team Audi Charlotte. More

Amazing experience buying a car with Audi Charlotte ! Me and my husband just want to test drive an audi car at first, cause I dont like the dark grey color of our honda car and I really want a red car but Me and my husband just want to test drive an audi car at first, cause I dont like the dark grey color of our honda car and I really want a red car but Walter show us the beauty of Audi on how it drives, and the feeling of owning an audi car from safety to collision and to be honest we fell in love with Q5 and my husband really likes the dash board I wanted red color but they dont have it with the model car we test drive, till Walter went above and beyond to find us what we really looking for, we made an offer and they make it easy for us to decide, we have a great experience and they treat us really well, the whole team are amazing from the front desk, salesman up to finance manager. Special thanks to Walter and Marcus. More

Walter is always courteous and easy to work ! Walter is great to work with AND he knows ALL there is to know about AUDI (regardless of model or year). Audi Charlotte in Matthews great place to bu Walter is great to work with AND he knows ALL there is to know about AUDI (regardless of model or year). Audi Charlotte in Matthews great place to buy an Audi - Marcus did a good job with the finance side, including advising on the different audi care packages More

Great Experience for Entire Family My wife and I looked for a pre-owned q3 for several months and finally made it to Audi Charlotte and really wish we had one there sooner! Walter met u My wife and I looked for a pre-owned q3 for several months and finally made it to Audi Charlotte and really wish we had one there sooner! Walter met us at the front door and was a great experience from beginning to end. The entire Audi Charlotte team treated me and my family like Royalty and Wil the GM and Marcus the Finance Manager were all great to deal with. Great people selling a great product! More

Easy to deal with, no pressure Jeisson Garzon Was great. Best experience ever dealing with a dealership. Honest. Would recommend to friends and family. They we able to help me negot Jeisson Garzon Was great. Best experience ever dealing with a dealership. Honest. Would recommend to friends and family. They we able to help me negotiate from out of town so I didn’t have to travel twice. More