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Audi Charlotte
Matthews, NC
1,153 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above.
The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,153 reviews
November 17, 2005
This is the worst experience ever with a car service, My wife has Nissan and their service is Top Class!!.... Nissan!!! But Audi has the worst customer service, the appointments for any kind of service can wife has Nissan and their service is Top Class!!.... Nissan!!! But Audi has the worst customer service, the appointments for any kind of service can take 2 to 3 weeks and some times more. They always look for any excuse to not to do what you are asking for. Everything is always normal, and the only "crazy" person who thinks there is something wrong with your car is you. If you are lucky enough and they decide to give you a loaner, maybe you will be driving a crapi stinky ford focus even if you just drop your brand new 40.000 A4. Pricing..... just oil change after 2 weeks waiting list... $95!!! I love my car, but thinking in take it to this place make me think twice in keeping it, the worst part is that the closest Audi dealer is more than 60 miles from here, so we can not do anything!!!! More
by US Audi A4
February 16, 2004
I just bought my second car from Audi of Charlotte. It is not quite clear what the other reviewers were talking about, but I have had NO PROBLEMS with Audi of Charlotte.<br><br>There is really no such thing not quite clear what the other reviewers were talking about, but I have had NO PROBLEMS with Audi of Charlotte.<br><br>There is really no such thing as one dealer being able to sell for thousands less than another, so it sounds like that guy just has sour grapes. Anyone who has bought more than one car knows this to be true.<br>The staff was pleasant, extremely knowledgeable, and the selection is top notch!<br>True, they do not have a giant sign by the side of the road (my salesman, Sal, told me there are some zoning issues in Charlotte-so not their fault), but they are worth seeking out.<br><br>I checked them out before I went there. They are the#1 used Audi dealer in the state of NC, and #2 in new cars.<br><br>Please give Sal, Terry and the other guys a shot, if you really want a true performance luxury car.<br><br><br><br> More
by Franco
Employees Worked With
Sal/Terry
October 20, 2003
* WARNING This is a VW dealer that pretends to sell * WARNING<br>This is a VW dealer that pretends to sell Audi's. They don't even have an Audi sign displayed so you can find them. They profile customer * WARNING<br>This is a VW dealer that pretends to sell Audi's. They don't even have an Audi sign displayed so you can find them. They profile customers. Their Documentary fees are not published according to NC laws and not printed on buyers orders. Used car inventory is a joke, it has 2001 models including an S8 that has been for sale for over a year ($58,900). The pre-owned cars are of poor quality and some need tires.<br><br>The staff demos new cars to "test" them, then takes them on personal errands, to buy lunch or for the weekend. These units are then sold to customers with extra miles and pre-run-in wear (redlined). Staff does not know the products very well, making it difficult to purchase.<br><br>Audi has numerous complaints about this dealer. NC BBB has reports about this dealer and company DBA.<br>*WARNING! DO NOT DO BUSINESS WITH AUDI of Charlotte or you will regret it FOREVER. <br><br>Take your business to FLOW AUDI in Winston-Salem, NC....They are a class outfit! I was able to save over $2,000 at FLOW AUDI and they will even valet your car for free if you desire. The 90 mile drive is a pleasure over dealing with anyone at AUDI of CHARLOTTE. <br>*BUYER BEWARE - YOU HAVE BEEN WARNED!!!!! More
by dreamcars
Employees Worked With
Audi Sales and Sales Manager (Terry)
