Audi Charlotte

Took '03 A6 in to get timing belt replaced. At same time, car was throwing a DTC off and on for torque convertor solenoid. Code had cleared, so just got the timing belt done. Took car back a few weeks time, car was throwing a DTC off and on for torque convertor solenoid. Code had cleared, so just got the timing belt done. Took car back a few weeks later and they diagnosed the torque converter malfunction. Kenn explained the cost and also said they found an air valve that was causing it to throw a code for running too lean. Would take 1+ days to fix. Scheduled appt for following week and had everything fixed. They also performed 2 recall services while car was in shop. All work was completed and it actually cost a little less then what they originally figured. Also, was given a free loaner vehicle (A3 and Q5) each time it was in for service. Always treated great and service is top notch. Thanks!!! More

I love this service department and it will be a reason to keep buying Audi. They are friendly, helpful and knowledgeable. They have always been good about explaining the service needed and also helping me keep buying Audi. They are friendly, helpful and knowledgeable. They have always been good about explaining the service needed and also helping me understand what was needed now and what was optional or needed in the future. And I feel like they know me and my car. I am not just a number. More

Walter was very professional and friendly, which really put my fiance and me at ease during the entire process. He is incredibly passionate and knowledgable about his product. Overall--awesome experience put my fiance and me at ease during the entire process. He is incredibly passionate and knowledgable about his product. Overall--awesome experience and I couldn't be happier with my new A4. This is a great dealership that really knows how to take care of their customers. More

I just went in for my 130,000 mile service on my 2001 Audi TT. What a great car-and ZERO problems. I sell books and haul a significant amount of weight through all types of weather and this car has been Audi TT. What a great car-and ZERO problems. I sell books and haul a significant amount of weight through all types of weather and this car has been amazing. For over 10 years I have received excellent service from an attentive team of professionals. More

We recently moved to Charlotte and unfortunately my A5 was damaged by the moving company. When I called the dealership I spoke with Kenn and the car was on a flatbed within 45 minutes. Kenn went above and was damaged by the moving company. When I called the dealership I spoke with Kenn and the car was on a flatbed within 45 minutes. Kenn went above and beyond to get the car repaired quickly and properly and we appreciated his high level of detail and professionalism. I have been back for service several times since and I would highly recommend this dealership. More

CJ picked up my car (30 mi from dealership) and got it washed before returning it the same day. Walter (my saleman) coordinated with the service department to arrange for pick up, service and return. Al washed before returning it the same day. Walter (my saleman) coordinated with the service department to arrange for pick up, service and return. All of the work was completed quickly and under warranty. A part needed to be ordered and when the car is returned next week for that part the dealership is providing a complementary detail. Great job guys!! More

Awesome salesman!! Sal has built a relationship with us and we put our trust in him whenever the time comes to renew our lease. Sal is the epitome of excellence. His professionalism and dedication will kee and we put our trust in him whenever the time comes to renew our lease. Sal is the epitome of excellence. His professionalism and dedication will keep us coming back to Audi of Charlotte for years to come. More

Walter went to great lengths to make us comfortable in our purchase. He never pressured us, and was extrememly knowledgable, even though we we're buying a used car that was not an Audi. Anthony made the our purchase. He never pressured us, and was extrememly knowledgable, even though we we're buying a used car that was not an Audi. Anthony made the financing painless and explained everything in great detail, in a very efficient manner. The entire experience was very laidback and professional. We will recommend Audi of Charlotte to all of our friends and hope to continue buying vehicles from them for years to come. More

The service department did an excellent job to timely perform my 5000 mile service and were very accomodating as I waited for the service to be completed. Kenn made time to explain Audi's warranty inform perform my 5000 mile service and were very accomodating as I waited for the service to be completed. Kenn made time to explain Audi's warranty information to me and make me aware of the Audi maintenance plan. More

Always treated as if I am their most important customer....impression I get from everyone in for severice...other customers in for service that is feel that way as well......always delivered on ti customer....impression I get from everyone in for severice...other customers in for service that is feel that way as well......always delivered on time and anything I missed calling to their attention is promtly brought to mine....actually enjoy waiting for my car if at all possible... More