Audi Chantilly

Genuine and Excellent Customer service by Advisor : Dion Brown and his team. Very Knowledgeable on the issues. Brown and his team. Very Knowledgeable on the issues. More

I was in for our Q5’s 50K service, state inspection and the heater issue. The heater issue was what concerned me the most because they may decide not to cover it under the 50k service warranty that we pur the heater issue. The heater issue was what concerned me the most because they may decide not to cover it under the 50k service warranty that we purchased with the vehicle. Fortunately, our service advisor was able to do the legwork and got the repair covered. I’m definitely impressed with the service that they provided. More

Mamta Vohra and the team at Audi Chantilly were great! They are nice and proffesional people, making our purchase and trade-in experience great. They are nice and proffesional people, making our purchase and trade-in experience great. More

Always get good service and good communications from my service advisors. I’ve never purchased a car there though service advisors. I’ve never purchased a car there though More

Very disappointing and unprofessional experience. They had a used Audi, I went to check it yesterday and after a test drive there was an issue that I highlighted, they told me they will send it to t They had a used Audi, I went to check it yesterday and after a test drive there was an issue that I highlighted, they told me they will send it to the service to get this taken care of and will call me next day to come and test drive . They called today to inform me to go for another test drive and we agreed on an appointment at 5pm, I drove 45 minutes and before reaching the dealer by 5 minutes the sales man sent me a message saying car got sold, not even bothering to call and apologize. very disrespectful and unprofessional experience. Thank you Nasser for the unprofessional and bad experience More

They are expert professionals with great customer service,. The facility is clean and comfortable. Great experience! service,. The facility is clean and comfortable. Great experience! More

The young gentleman that took my information and called me Lyft to go to work was professional, kind and knowledgeable. I was very impressed with how seamless everything went. me Lyft to go to work was professional, kind and knowledgeable. I was very impressed with how seamless everything went. More

Excellent customer service, and quick and easy process. Big thanks to Mamta, Wisam, Reggie and Tony for all their courtesy! Big thanks to Mamta, Wisam, Reggie and Tony for all their courtesy! More

Every radio station was erased, stored navigator entries gone, they forgot one repair my tech caught over sight and rushed the car back into service. gone, they forgot one repair my tech caught over sight and rushed the car back into service. More

Very bad, Audi Chantilly was trying to sell a vehicle, which was defective and was unable to pass both safety and or emission inspection. Tried to contact , was informed that my team will contact and as o which was defective and was unable to pass both safety and or emission inspection. Tried to contact , was informed that my team will contact and as of today, no one contacted.[07 days no call] More