Audi Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 594 reviews
BEWARE! This Dealer has practices that are very dishonest. We came to this dealer over an hour away from our house to purchase a 2022 Audi Q5 used vehicle This Dealer has practices that are very dishonest. We came to this dealer over an hour away from our house to purchase a 2022 Audi Q5 used vehicle that they had listed for a specific price. We ended up having to negotiate down a different price because of add ons they do not tell you about in the listing, which I refused to have them include. Yes, I recognize that up front they don't tell you about a $995 processing fee that is pure profit to them on top of the selling price and I knew that we would have to pay for that. But what I didn't pick up on until much later was that we added what they call Premium Plus Audi (Oil service maintenance plan) that was not the Audi Plan that is available across all dealerships, it is a plan that is only specific to their dealership. They absolutely did not mention this and I only found out after I took the vehicle to an Audi dealership that is a mile away from our home only to be told this was not the Audi program that they had sold me. Shame on me for buying the plan in the first place, but shame on them for not being upfront and clear about it, as we specifically discussed having this plan on our other vehicle that is good at all dealers. At the end of the day they wore us out as we were the last customers out the door at that dealer and we had been there for about 8 hours. We have excellent credit put a down payment that covered a third of the cost of the car. I've shared my experience, take my expensive lesson learned and be cautious if you go here. Look at and question everything this dealer tells you. More
I recently purchased a certified pre-owned Audi from Audi Chantilly, and the entire experience was absolutly phenomenal from start to finsh. Car shopping can usually feel overwhelming, but working with Reggi Chantilly, and the entire experience was absolutly phenomenal from start to finsh. Car shopping can usually feel overwhelming, but working with Reggie Dennis made all the difference in the world. From the second I walked onto the showroom floor, Reggie Dennis checked every single box you could possibly hope for in a sales professional. Instead of pushing for a quick sale, Reggie Dennis actually sat down and listened to exactly what I was looking for. When we went out to look at the vehicle, he had it pulled up, spotless, and ready to go. He walked me through every inch of the CPO inspection checklist, explaining the warranty details thoroughly so there were no surprises. During the test drive, Reggie Dennis took his time demonstrating the tech features, setting up the digital cockpit display, and making sure I was completely comfortable with the controls before we even left the lot. Since Audi Chantilly is a Penske dealership, the upfront, competetive pricing took all the painful back-and-forth haggling out of the equation. Even through the financing paperwork, Reggie Dennis stayed by my side to ensure everything moved smoothly and quickly, never once making me feel rushed or pressured. When it was time to drive home, Reggie Dennis even helped connect my phone to Apple CarPlay and did one last walkaround to make sure the car was charged/fueled and detailed to perfection. If you are headng to Audi Chantilly for your next car, do yourself a favor and ask for Reggie Dennis right away. His patience, deep knowledge, and humble approach set a whole new standard for car buying! More
We had a fantastic experience with Audi of Chantilly from start to finish. Mort and Hassan were both wonderful to work with — professional, friendly, responsive, and genuinely committed to making the entire start to finish. Mort and Hassan were both wonderful to work with — professional, friendly, responsive, and genuinely committed to making the entire process smooth and enjoyable. We couldn’t be happier with our new Audi and really appreciated the excellent service throughout. Highly recommend Mort, Hassan, and the entire Audi of Chantilly team! More
I had a Very good experience at chantilly Audi, the salesperson was very helpful in deciding what car I wanted out of the options they had available. They also helped us get the best interest rates pos salesperson was very helpful in deciding what car I wanted out of the options they had available. They also helped us get the best interest rates possible and gave us a good price. I would definitely come back to get another vehicle or trade one in! More





