Audi Chantilly

I am a cowgirl from Montana and parting with my big 3/4 ton was very emotional for me. However, with the climbing price of fuel and the negative impact to the planet of driving a large inefficient vehicle ton was very emotional for me. However, with the climbing price of fuel and the negative impact to the planet of driving a large inefficient vehicle; I decided to trade in my truck for a energy efficient - but sporty, new car. I looked at the models touted as "green" by the other dealers and they were very cramped and NOT sporty- but most dissapointing - none of the dealerships wanted to pay me a fair price for my trade in. Then we went to Audi of Chantilly and met the best car salesmen I have ever worked with, Jacob Jay. Jacob met us, found out which car we were interested in and immediately handed us the keys to the car I wanted to drive, the A3. Unlike the other dealerships salesmen he showed us the basic features of the car and let us take it out for a test spin (without having to feel like he had to come along and ride in the back seat--- Geez I hate that!) - He actually trusted us to take the car out on our own!!!! We loved the car immediately. Jacob worked hard to get me the best price for my trade-in (several thousand dollars more than the "other guys") and was also able to get me an awesome deal on the car I wanted. Jacob spent a great deal of time explaining all the features and makeing sure I knew how all the components worked on my new car before I left the dealership. It was a great experience and I would recommend this dealership to anyone. Thank you Jacob, thank you Audi of Chantilly!!! We are customers for life. More

Jacob Jay was the best salesman I have dealt with in a long time. He was not pushy by any means and was very informative of the A3 I was looking for. At first the numbers did not work in my favor for the long time. He was not pushy by any means and was very informative of the A3 I was looking for. At first the numbers did not work in my favor for the car I was looking at. Jacob and his team were determined to find me the right deal and ensure i would be happy with my purchase . I went home that night without buying a car. First thing the next morning Jacob called to say thet a new 2011 A3 would work beter for me than a 2010. They worked with various credtors to ensure I would stay within my budget.Personally I wish all salesman were of his caliber. Throughout the entire process Jacob was helpful and cordial. I highly recommend him and the entire staff that I dealt with at Audi of Chantilly -Sherry More

My husband and I bought an A5 on Monday and had an amazing experience. Everyone from the receptionist to the financing personnel provided us with outstanding service. This was our 6th Audi purchase, amazing experience. Everyone from the receptionist to the financing personnel provided us with outstanding service. This was our 6th Audi purchase, so we obviously love the cars, but we also love the service that they provide us on our Q7, so it was the obvious choice when buying a new car. We know that we will be taken care of in the future with exceptional service and a friendly staff. Special thanks to Matt Nicol for making our A5 car buying experience a memorable one, and David Martin, Phil Pullen and Matt Frick in the service department for always taking such good care of us! More

Audi Chantilly has great customer service. They are extremely attentive and helpful. The employees at the service center and the parts department were very friendly and made me as a customer feel impo extremely attentive and helpful. The employees at the service center and the parts department were very friendly and made me as a customer feel important. They also showed initiative and were knowledgable about my A4. More

AMAZING customer service! I bought a used car on Thursday. On Friday it wouldn't start!! I had the car towed back. It started; no problem for them. The service dept. did an intensive search for the Thursday. On Friday it wouldn't start!! I had the car towed back. It started; no problem for them. The service dept. did an intensive search for the problem. All kinds of diagnostics. No dice. 2 days of trying everything. Turns out it's the extra key!! No chip! This is a 4K used car bought "as is". They had no obligation to do this work and research, but did so without blinking an eye. They have my gratitude and loyalty. GO SEE THEM FOR ANY CAR!!! More

I wanted to take the time to give an excellent recommendation to Audi Chantilly's service department, specifically because of the outstanding customer service from David Martin. In my experience, recommendation to Audi Chantilly's service department, specifically because of the outstanding customer service from David Martin. In my experience, the dealership customer service ultimately comes down to my interaction with the service manager. David always goes out of his way to provide me with the service my Audi requires. He is extremely professional, patient, and knowledgeable. I can't say how excited I am to have switched over from BMW to Audi of Chantilly and remain a loyal, satisfied customer. More

Danny was an outstanding sales/customer service person. No pressure; just excellent follow through. Was definitely the best car buying experience I have ever had! The Financing Dept was thorough and no p No pressure; just excellent follow through. Was definitely the best car buying experience I have ever had! The Financing Dept was thorough and no pressure also. And, Danny took considerable time making sure I knew all the specific ways to use the features on the car. More

The second time I have purchased a brand new car, and this was by far the easiest! Jacob is an honest, friendly guy. He is down to earth and easy to deal with. I actually enjoyed the whole process. I lov this was by far the easiest! Jacob is an honest, friendly guy. He is down to earth and easy to deal with. I actually enjoyed the whole process. I love my car and the experience I had at Audi of Chantilly. Thanks Jacob!! More

If I could describe my experience with Audi of Chantilly and Matt Nicol in one sentence, it would be "best experience I've ever had buying a car." I have wanted an Audi since I can remember, and finally and Matt Nicol in one sentence, it would be "best experience I've ever had buying a car." I have wanted an Audi since I can remember, and finally felt ready financially to take the leap. However, I abhor the pressure sales, lack of car knowledge from salespeople, and overall experience of buying a vehicle and find it incredibly frustrating. None of that happened at Audi of Chantilly. In fact, they changed my point of view on car buying completely. I walked into the dealership thinking I would test drive a car and see what fit into my price range. From the moment I walked in, Matt was incredibly helpful. He listened (LISTENED) to what I wanted in a vehicle and what I could afford. He was incredibly knowledgeable about Audi and cars in general, and was honest and open about what to expect from my potential vehicle. I had a few things to think over and told him I would be in touch, and left that night. But here's the kicker - Matt never stopped thinking about trying to help me. He wasn't doing the pressure sales, nor annoying emailing/phone calls - he was patient and very helpful. If I had questions or counter offers, he did his best to meet me somewhere in the middle. And he was always extremely responsive. I went back in a week later after being offered a fantastic offer from Matt and the team at Chantilly Auto, and could not be happier. I've already referred many friends and family members to him and the team there - and hope this is the beginning of a long, happy relationship with this dealership. More

I'm glad my wife and I made the decision to purchase our new Q5 in Chantilly Audi. Chris Overcash our sales person was very helpful and knowledgeable and got a great deal for us. Also we were very please new Q5 in Chantilly Audi. Chris Overcash our sales person was very helpful and knowledgeable and got a great deal for us. Also we were very please with Diana which is the Finance Director at the dealership because she was very patient and very detailed in providing all the important additions for our new Q5. We strongly recommend this dealer to anyone. More