Audi Chantilly

David Martin is an exceptional employee. He was extremely friendly and did an incredible job at making me feel important and well-serviced. I'll definitely be coming back. friendly and did an incredible job at making me feel important and well-serviced. I'll definitely be coming back. More

Getting my Audi serviced at Chantilly has been such a stress-free and pleasant experience. Ive had the pleasure of working with both Phil and David and have been floored by the customer service and amaz stress-free and pleasant experience. Ive had the pleasure of working with both Phil and David and have been floored by the customer service and amazing attitude they have. The service has been fantastic and they go the extra step to make sure you're happy. It works. ;) More

Had to take care in for service...Matthew Frick and David Martin should give classes for grade "A" customer service & customer care. I was made to feel like I was the only customer they had serviced that da Martin should give classes for grade "A" customer service & customer care. I was made to feel like I was the only customer they had serviced that day. Matthew's technical expertise is stellar! David's level of care and knowledge is beyound reproach. They are honest and caring. You can sense the feel of family, and that would be whether you are dropping in to browse or you're there for a major service. Big or small you are well taken care of! I could not has asked for a better experience! I will ALWAYS bring my Audi back for their tender loving care! More

I was greeted in a most friendly and professional manner by the receptionist. The sales person was most professional, listened to my desires and requirements, provided the vehicle I wanted, gave me a good p by the receptionist. The sales person was most professional, listened to my desires and requirements, provided the vehicle I wanted, gave me a good price for my trade-in and was able to procure the appropriate financing. There was no pressure, tension or feeling of discomfort. The sales person has scheduled an hour to walk me through the vehicle's technical options and accessories. Overall, both the sales person and the financing department performed their respective tasks and functions in a most friendly and very professional fashion. More

Jacob Jay worked with us over several weeks as we investigated both new and pre-owned options with Audi. He was always polite and professional and did not try to "sell" us. He was patient through a investigated both new and pre-owned options with Audi. He was always polite and professional and did not try to "sell" us. He was patient through a lot of questions about the cars, the brand, and the market. He was polite and encouraging - even when we discussed looking at other brands and dealers. We never felt pushed or pressured, and never felt ignored. Exactly the right balance. When we decided on our purchase, he made the process exceptionally easy. Overall - the entire dealership staff including the maintenance department is exceptional. The facility is immaculate and everyone is extremely helpful and professional. I would strongly recommend both the dealership (Audi Chantilly) and Jacob Jay to anyone. More

This is our second purchase of an A8L from the Penske Auto group and our third purchase overall of an A8L. The customer service recieved in the past was good but nothing comparible to this time. Jacob Ja Auto group and our third purchase overall of an A8L. The customer service recieved in the past was good but nothing comparible to this time. Jacob Jay was the reason we chose Audi of Chantilly. We are not easy customers and very particular. The purchase of this new 2011 was a 5 month escapade in which Jacob provided his undivided, professional attention. His understanding of what we were looking for in a car and non pressure sales professionalism is what kept us interested in this car and dealership. I pursued a relentless attack of demands,requirements and questions which Jacob handled with pose and confidence. Shelly and I would like to thank jacob and your staff for a great car buying expereince and look forward to the same propfessionalism during the servicing. The next time we spend a $100k plus on car it wil;l be at Audi nof Chantilly. Cheers "The Roslin's". More

I have used Audi of Chantilly a few times because I was unable to get an appt with the Tyson Corner..I have to say Audi of Chantilly is TOP NOTCH from the great Service to the customer reps. The place is s unable to get an appt with the Tyson Corner..I have to say Audi of Chantilly is TOP NOTCH from the great Service to the customer reps. The place is super clean and staff very friendly..Will bring my Q5 to this location again. Brian M More

My husband was searching for a gently used Audi A4 with low miles. We met Audi Brand Specialist Mort Rezaee on an initial visits. Because there was no in-stock match to our specs, my husband told Mort exac low miles. We met Audi Brand Specialist Mort Rezaee on an initial visits. Because there was no in-stock match to our specs, my husband told Mort exactly what he was looking for--2009 or newer Audi A4 Quattro, automatic, black/black. Mort was extremely professional and courteous from the time we met, through diligent contacts to alert us of cars he thought we might want to see, through our eventual purchase (and follow-up)of the beautiful 2010, 12,000 miles, that we purchased. We give Mort Rezaee of Audi Chantilly the highest review possible--he was a pleasure to deal with, found the exact car we wanted, and treated us with utmost respect. If you are looking for a great sales experience, we highly recommend Mort Rezaee at Audi Chantilly. He sets a new standard in car sales! More

Very good buying experience. Had some issues with my original purchase but guys at the dealership resolved all the issues and exchanged it with another good car for a very reasonable price. Definitely r original purchase but guys at the dealership resolved all the issues and exchanged it with another good car for a very reasonable price. Definitely recommend these guys and would come back for any future purchases. More

My wife and I were looking to buy a new car and were considering three different brands. We chose this dealership back in January because it was close to the other two dealerships. It was between BMW, considering three different brands. We chose this dealership back in January because it was close to the other two dealerships. It was between BMW, Cadillac and Audi. We were met at the dealership by Danny Feagans. I informed him that we were not looking to buy until April/May and were considering other brands as well. I didn't want to take up too much of his time if he had something else going on. He had no problem showing us the vehicle and even discussing the other two. We exchanged e-mails and left the dealership. We exchanged e-mails over the next couple of months and we informed him at the beginning of April that we had chosen to buy an Audi. The Audi was superior in level of finish and options than the other two! We told Danny what we wanted and he found it in a matter of days. The entire process from locating the vehicle, to financing, to delivery was one of the best experiences we have ever had at a dealership. The dealership is very clean, everyone was more than happy to help, and Danny exceeded all of our expectations! Anyone considering a purchase of a new car would be missing out if they didn't shop here. We will be back! More