Audi Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 512 reviews
Thank you Jacob Jay for providing us with the most awesome explanation of the all the systems and features on the new A7 we purchased recently. With the complexities and incredible features this autom awesome explanation of the all the systems and features on the new A7 we purchased recently. With the complexities and incredible features this automobile offers, your two hour(!) lesson was wholely informative, and makes for a great driving experience ahead. Rarely does a purchase include such service, but your approach was overly complete and immediately understandable. Both are hard tasks to achieve, but your passion and commitment to what you are selling are what made this a truly worthwhile experience. Regards, Joseph Carpenter More
Both my fiance and I used Danny Feagans as our car dealer at Audi of Chantilly. We honestly couldn't wish for a more upright and transparent car saleman. Early in 2011 my fiance bought an Audi A3 and about s at Audi of Chantilly. We honestly couldn't wish for a more upright and transparent car saleman. Early in 2011 my fiance bought an Audi A3 and about six months later I purchased and Audi A5. It was actually my fiance, also named Dan, who encouraged me to go see Danny Feagans at Audi. Danny is a great guy - really honest, patient, knowledgeable, never pushy, and is eager to help you find the car you want -- not just any car the dealership wants off the lot. Danny really listens to the customer and helps you figure out how to find your dream car at the right price. He helped me work out a wonderful deal on my Audi and even hand detailed it himself. That's unheard of! It goes without saying that I would highly recommend Danny at Audi of Chantilly - he puts all other car salesman to shame! More
The Audi Chantilly dealership is exceptional. I have previously owned Mercedes, Lexus and most recently BMW automobiles and feel that the quality and customer service of Audi Chantilly far exceeds each previously owned Mercedes, Lexus and most recently BMW automobiles and feel that the quality and customer service of Audi Chantilly far exceeds each of the beforementioned manufacturers. My sales representative, Bob Shartasky, is primarily responsibile for my outstanding and execeptional experience. Mr. Shartasky was knowledgeable, professional and friendly. He is a great asset to the dealership and I would absolutely purchase another vehicle from him. Moreover, I would not hesitate to recommend this dealership to people and would refer them directly to Mr. Shartasky. Even post sale, Mr. Shartasky has followed up to inquire as to whether I was satisfied with the purchase and if there was anything else he could do. Other dealerships could learn a thing or to about customer satisfaction from Mr. Shartasky and the folks at Audi Chantilly. They don't just talk about it, they actually deliver customer satisfaction! More
My wife and I visited the dealership in hopes of finding a first car for our 16 year old son. We had visited several dealerships in the area and once telling them that we were looking for something under 1 a first car for our 16 year old son. We had visited several dealerships in the area and once telling them that we were looking for something under 10K we were quickly dismissed. When we entered Audi of Chantilly we were greeted by a beautiful young lady who promptly paged Joe to assist us. We told him what we were looking for and he immediatly let us know that he had 4 or 5 vehicles that had been traded in that may work for us. With so many vehciles being turned in an auto dealership I was very impressed that he had a firm grasp of his inventory. He knew where each vehicle was which meant we didn't have to take a tour of the dealership trying to find the cars. He also knew the history of each vehicle we were looking at. We finally decided to test drive a 2002 Audi A6. Joe accompanied us on the drive and let us know the features in the car. He not only talked about the "bells and whistles" but let us know the safety features of the car considering our son is a new driver. Arriving back at the dealership Joe allowed us the time to look over the car and make sure it was the right one for our son. He gave my wife and I time to discuss it in private instead of hovering over top of us. When we went inside to discuss the price, Joe had the Carfax and service records already pulled for the vehicle. Once we agreed upon the price we had to wait briefly for our paperwork to be completed. Joe stayed with us the entire time making sure we had something to drink and were comfortable during our wait. Once the paperwork was done we were greeted by the sales manager, Jahangir Shahid, and told that if we needed anything before delivery, and Joe wasn't available, to please ask for him. The entire process lasted about two hours. I told my wife that I was very impressed that a DEALERSHIP would take that much time and care on a 6K sale. We are very pleased with the car and have already started talking to Joe again on a newer Audi for my wife. All in all we could not have had a better experience on this purchase. A BIG THANK YOU TO JOE NAJM AND THE REST OF THE STAFF AT AUDI OF CHANTILLY. More
Audi has a certain quality as a brand and having driven them for over 8 years in South Africa I have a tangible expectation of the dealership experience and the service. Audi Chantilly and In particular J them for over 8 years in South Africa I have a tangible expectation of the dealership experience and the service. Audi Chantilly and In particular Jacob Jay has met and exceeded all expectations. I will probably buy Audi for quite some time and will recommend Audi Chantilly as well Respnsiveness, service, willingness to answer all questions and accommodate all requirements was superb Congratulations on a great experience and arguably one of the best driving experiences and finishes in the motoring world - notwithstanding the price paid. Taking price into consideration this vehicle is so far ahead of the rest of the motor industry that it is impossible to define to someone who has not driven one. Given this motoring standard makes the job of matching the experience even harder for the dealer - again they matched the hype and the expectation More
I recently vistied Audi of Chantilly.I went there to see the A4 and the A6. I have owned many Mercedes over the years but thought it might be time for a new different kind of hi-line automobile such as an A the A4 and the A6. I have owned many Mercedes over the years but thought it might be time for a new different kind of hi-line automobile such as an Audi. I was greeted by by a very professional likeable fellow named: Bob Shartarsky. He was very knowledgeable about the Audi's and was very pleasnt to speak with. He was unlike any sales rep I have met in quite some time. He answered my questions very directly & precisely. He did not pressure me in any way. I really appreciated that. I did not purchase an Audi that day because my wife is Overseas on a govt contract and will not be back till Dec. But I asure you I will be contacting Bob Shatarsky when my wife returns for a test drive and hopefully a New Audi in Dec. Just thought I would tell everyone about the good feelings I had about this dealership and the professional manner in which Bob Shatarsky conducted himself. Way too ofen the auto businees gets a bad rap..and probably most dealerships deserve it, but surely not Bob Shatarsky or Audi of Chantilly as far as I am concerned. More
Even though I didn't end up buying a car from the dealer. I was given professional and courteous service through the end. Even after I told the salesperson I will not be able to afford the car I wanted to I was given professional and courteous service through the end. Even after I told the salesperson I will not be able to afford the car I wanted to buy. More
I recently purchased a 2012 Audi A7 at Audi of Chantilly working with Danny Feagans. Frankly, I thought I was buying a MB CSL 550 that day, but found the A7 to be a stunning work of engineering. I highly working with Danny Feagans. Frankly, I thought I was buying a MB CSL 550 that day, but found the A7 to be a stunning work of engineering. I highly recommend Danny Feagans - he was the perfect balance of information and support in making the decision to select the A7. Danny had us out the door with our new car in several hours after personally detailing the car. He took time to review all the systems the next day, even offering to come to our home to do it. I had a fantastic experience with Audi of Chantilly and highly recommend working with Danny Feagans. More
The agent was very professional and helpful. We felt comfortable and trusted the dealer and decided to buy our car from them without hesitation. overall experience was great, very pleased with the atten comfortable and trusted the dealer and decided to buy our car from them without hesitation. overall experience was great, very pleased with the attention, details, info and outstanding service we got from Anthony Oman and the Audi Chantilly VA team. More
I recently purchased an A6. Chris Overcash was absolutely excellent to work with as he knew all of the models inside and out. He quickly answered all of my questions and aslo demonstrated the ans absolutely excellent to work with as he knew all of the models inside and out. He quickly answered all of my questions and aslo demonstrated the answers to my question on the car. I have not been to the customer service department yet however, I highly recommend Chris and Chantilly Audi. More