
Audi Chantilly
Chantilly, VA
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I just bought a 2012 Audi A4 from Chantilly Audi and I am absolutely delighted with whole car buying experience I had from start to finish. My salesperson, Stefanie, was top-notch. She really knew everythi absolutely delighted with whole car buying experience I had from start to finish. My salesperson, Stefanie, was top-notch. She really knew everything about the A4, was professional in demeanor, and worked with me to make my dreams of owning an Audi come true! Coming to terms on my trade-in and pricing on the A4 was informative and stress-free - no game playing here! I also want to compliment Diane in Financing for working diligently to get me the best possible financing, making sure I knew from start to finish what my payment would be and what options were available to me. She sure is one smart cookie! She explained everything in terms I could understand, answered all of my questions, and even made me laugh when I started to stress over the whole financing process. She put me at ease and made what can be a rather daunting car buying process (financing) seem effortless and pain-free. Thank you, thank you to the team at Audi and a my special new friends, Stefanie and Diane! More
Our experience with Danny Feagans and the Chantilly Audi team has been professional, friendly and complete since our first visit with you on July 12. You made our purchase easy, direct and uncomplicated. Yo team has been professional, friendly and complete since our first visit with you on July 12. You made our purchase easy, direct and uncomplicated. You answered all of our questions and met all of our needs. Your fortune is representing such a quality product in the A6, but your skill is in meeting our list of preferences. Having now left the 'Infinity' family and total satisfaction, we look forward to the same experience with Audi and your service team. We welcome the chance to share our experience with your management team to ensure their awareness of your expertise. I used to consider myself not a real 'car' person, but this car has me totally enthralled. More
Kudos to Lily Mehan and the entire Chantilly Audi staff for making my wife's auto purchase an exceptional experience. We have purchased several vehicles over the years and this was by far the most professi for making my wife's auto purchase an exceptional experience. We have purchased several vehicles over the years and this was by far the most professional organization that we have dealt with. More
Dealership is nice and Dan is great. We are picky buyers and he went out of his way to work with us on making the right new car decision. Dan knows the cars and is willing to spend time explaining how all and he went out of his way to work with us on making the right new car decision. Dan knows the cars and is willing to spend time explaining how all of the functions operate. He also follows up on any issues that may arise after the car is sold and that often does not happen once the papers are signed. Can’t rate service yet, but I’m sure it will be acceptable. We highly recommend Dan if you are looking for a new Audi. More
Best experience ever buying a car. Friendly, knowledgeable, and fair. Matt even found a small problem with the cowling that I had missed. Finance department was also very helpful and friendly. knowledgeable, and fair. Matt even found a small problem with the cowling that I had missed. Finance department was also very helpful and friendly. I will purchase from them again. More
dealer did the right thing and took responsibility for repairs after used car purchase Roger the GM took control of a bad situation and got it resolved quickly. repairs after used car purchase Roger the GM took control of a bad situation and got it resolved quickly. More
Matt is by far the best sales person my husband and I have ever dealt with! He made the whole "Audi experience" very pleasurable, never pressured us, he answered all our questions and played a big role have ever dealt with! He made the whole "Audi experience" very pleasurable, never pressured us, he answered all our questions and played a big role in our decision to purchase an Audi. Even after signing the sales contract he was and is there every step of the way, introducing us personally to the service people and should we have any questions we can call on him any time and know we will get an answer. We have recommended him and Audi Chantilly to all our friends! Thank you Matt! Birgit and Gary Cowen More
Anthony did a great job of showing me numerous vehicles and taking his time working with me. He was extremely knowlegeable about the Audi product line and options. Because of his great service I knew I had and taking his time working with me. He was extremely knowlegeable about the Audi product line and options. Because of his great service I knew I had to purchase my Audi from him. Diana in Finance was equally professional and very helpful. Will recommend them to all my friends and will be purchasing more Audis through them! david More
I have bought many cars and owned 4 Audi's. The appraisal performed on my potential trade-in was less than reputable ("fair" for a car that has no dents, scratches, dings, rust, tire issues and the interior performed on my potential trade-in was less than reputable ("fair" for a car that has no dents, scratches, dings, rust, tire issues and the interior is in perfect conditions) for the actual condition of the car. Also, I was told the value I found online for my car was not a trade value but a retail value. Being a single female, it was quite apparent what they were trying to pull over. I have gone to another dealership who has given me an accurate quote for my trade in car and didn't add on a $2,500 fee over and above the price on the car I was interested in buying during negotiation. A very sad representation of a great auto maker. In addition, the staff in the delearship were extremely unprofessional, yelling to each other across the area about a sporting game and various other issues. No class whatsoever. Nick was very professional and I don't have any real complaints about him individually. More