
Audi Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 535 reviews
Best Car Buying Experience! Our visit to Audi Chantilly was great! There was no pressure from our salesman, Mark Cooper or anybody else at this dealership. To us that is really i Our visit to Audi Chantilly was great! There was no pressure from our salesman, Mark Cooper or anybody else at this dealership. To us that is really important. He knew EVERYTHING about the brand and the models we were interested in. The purchase process was pleasant and non-stressful. It was a very busy Labor Day weekend for Mark and the dealership, but he gave us a lot of attention and didn’t make us feel rushed. I look forward to buying our next Audi from Mark and will recommend him and this dealership to friends/family. More
Amazing experience working with Mark Coo at Audi Chantilly Was in the area to take a peek at a SQ5 today. Was planning to test drive couple of other vehicles (the usual suspects, Mercedes, Infiniti, Lexus and Was in the area to take a peek at a SQ5 today. Was planning to test drive couple of other vehicles (the usual suspects, Mercedes, Infiniti, Lexus and BMW) before I pull the trigger. I never made it past Audi. I fell in love with the Audi SQ5 and the man that took me on this wonderful car shopping journey was simply delightful to work with, amazing knowledge of the car and just wonderful in every way. Throughout this journey he never try to sell to me, it was just like hanging out with one of the guys talking car. When I did decide to buy he was a true professional. He guided me and helped me through this typically painful process. Please reach out to Mark Cooper if you are looking. Really can’t say enough good things about him. I will be back again when I need to get something for the wifey. More
Excellent, knowledgeable with no pressure sale. My wife and I went to Audi of Chantilly for the first time last year in April 2017. We were looking to replace her old car since it was over 10+ year My wife and I went to Audi of Chantilly for the first time last year in April 2017. We were looking to replace her old car since it was over 10+ years old. When we went to Audi of Chantilly, we met Mark Cooper but he was about to leave. He offered to show us a car and let us play with it. He just asked us to play with the car as much as we wanted and only to lock up when were were done! We also made an appointment to come back the next day for a test drive. When we met Mark the next day, he took us to a small road behind the dealer and let us really get the feel of the car. My wife and I took turn and we spent several hours with Mark test driving 3 or 4 cars. Mark was so patient with us and never once push us to buy. When we were done, we were really impress with the cars but we told Mark that since we were still shopping around, we could not make a decision just yet. Mark was okay with that. Turned out, we were not quite ready to purchase and so we did not return until over a year later. During that time, Mark never call or sent e-mails pushing us to go back to make a purchase. Finally after over a year, we were ready to purchase and saw a car that we like. We reached out to Mark who happened to be out of the country for vacation. He replied back to us and offered to see us as soon as we got back. We went back to the dealer a few days later and met with Mark. He was as nice as he was. Did not give us any pressure. We took another test drive and when we came back, we talked a little bit and he offered to show us what we would be paying. Again, no pressure or pushy sales what-so-ever. We really liked what we saw and agreed to purchase. It was as simple as that! We then worked with Imad Alkadi on the finance. Imad was also wonderful and did not try to sell us anything we did not want. The total purchase was as simple and as pleasant as it could be. In all, we were really, really happy with our purchase at Audi of Chantilly. Our salesperson, Mark Cooper was extremely knowledgeable, patient and straight forward. Our finance manager Imad was also excellent. They both made us feel very comfortable and at ease. If I were to buy another Audi, this is the place I would certainly go back to first. No doubt about it. Thanks, Mark, Imad, for a great experience! More
Amazing Customer Service Eric Ekpa!!!! Amazing service and value at Audi Chantilly! I was so drained of dealing with other car dealerships! I was battered and worn down after looking for a Amazing service and value at Audi Chantilly! I was so drained of dealing with other car dealerships! I was battered and worn down after looking for a car for two weeks! Other dealerships charged outrageous dealer fees and/or wanted to sell me a junk car! I drove up to Chantilly from South Carolina in hopes of purchasing another vehicle from another dealership but it turned out that the vehicle was not what I expected and even had a flat tire when I stopped to look at it after the dealership closed! I called Eric and he was so helpful even on the phone! I went the next day and Eric arrived early at Audi, just to assist me!!! I wasn’t buying a new Audi, I was buying a used Toyota Avalon but you would never know it by the service I received! I was treated like a princess and he even gave me a deal on my beloved Avalon! The entire staff was incredible. I can’t praise them enough from the sales to the financing, I was left breathless by the amount of customer service and effort to make me happy! I will be back! I will buy every car from them! The 9 hour drive was SO WORTH IT! Thank you Audi Chantilly! Thank you Eric! More
New Purchase excellent salesman Dec 2017 I purchased my Q5 from Lem, he answered all of my questions and was very patient, knowledgeable about my vehicle and sold me a vehicle within Dec 2017 I purchased my Q5 from Lem, he answered all of my questions and was very patient, knowledgeable about my vehicle and sold me a vehicle within my budget. I was in a car accident 6 months later and Purchased a new vehicle from Lem based on my previous experience. He followed up with phone calls and returned my calls promptly. This guy deserves a raise because of his dedication to Audi of Chantilly and it’s customers. Because of him I am a lifer with Audi. More
Great service I was doing a search on the net for a Q7 and I came across one at Audi Chantilly, so I called and I spoke with one of the sales guys name Eric Ekpa wh I was doing a search on the net for a Q7 and I came across one at Audi Chantilly, so I called and I spoke with one of the sales guys name Eric Ekpa who asked me to come in and test drive the car. I went there test drove and ended up buying the car the same day. The service I received from Eric was wonderful. He was very professional and took his time to explain all that I needed to know. I will definitely go back when am ready for an upgrade. More
Great place to get a new car! We really enjoyed are recent experience leasing a new car from Audi Chantilly. Marc Cooper was our salesman and he was wonderful to work with. Marc w We really enjoyed are recent experience leasing a new car from Audi Chantilly. Marc Cooper was our salesman and he was wonderful to work with. Marc was able to make a complex transaction seem simple. I highly recommend Marc and his dealership. More
Mark Cooper great salesman Mark extremely professional and helpful. He wasn’t pushy and allowed us time to make our decision. Knowledgeable as well. Mark made the experience Mark extremely professional and helpful. He wasn’t pushy and allowed us time to make our decision. Knowledgeable as well. Mark made the experience smooth. More
Best Service! Audi Chantilly has the best cars, the best prices, and the best people. If you are in the market for a new car, you must visit Audi Chantilly. They Audi Chantilly has the best cars, the best prices, and the best people. If you are in the market for a new car, you must visit Audi Chantilly. They make you feel at home and comfortable with your choices. They work hard to get you the best deal and make you part of their family. Thanks to Mamta, Diane, and Roger for the amazing support and working hard on all our car purchases. We love Audi and people at Audi Chantilly. Highly recommend! More
Excellent dealer Highly recommend I bought a used BMW 3 states away, had it shipped to my front door. Eric is great honest night car sight unseen. Very happy Highly recommend I bought a used BMW 3 states away, had it shipped to my front door. Eric is great honest night car sight unseen. Very happy More