Audi Chantilly

Well done Audi of Chantilly and Mark Cooper! Maybe it's because my wife and I just purchased our third Audi (a 2020 Q3) from Audi of Chantilly, but we have received only highly professional sales Maybe it's because my wife and I just purchased our third Audi (a 2020 Q3) from Audi of Chantilly, but we have received only highly professional sales and service support. Mark Cooper has been our salesperson for our last two purchases and he has come through for us each time. We got the style we wanted, the color we wanted as well as the options we were both looking for. As a side, the service department is also quite good though I haven't had to visit there much. If there is one negative thing I will say, it is not about Mark Cooper or the dealership, it's about Audi as a company. In my purchase two years ago of a 2018 Q7 Prestige and my earlier purchase in 2013 of an A6 Prestige, both new, they both came with SUMMER TIRES!!! Can you believe it? Audi, that prides itself in its quattro drive and handling in the snow, why the heck would they place SUMMER TIRES on these vehicles when the very first thing you have to do once winter hits and the snow begins to fall is to purchase a brand new set of either snow tires or all-season tires. I don't believe the company reps had their thinking caps on when they did that. I would call it just plain dumb. Once again though, my service was very very good with Mark Cooper as my sales rep. More

The most seamless, laid back experience I’ve ever had at a dealership! Mike and the rest of his team were as helpful as I could’ve ever asked for. a dealership! Mike and the rest of his team were as helpful as I could’ve ever asked for. More

Recent Purchase of Audi e-tron My wife and I worked with Mark Cooper over several months to purchase our new Audi e-tron. As this would be our first electric vehicle, we wanted to d My wife and I worked with Mark Cooper over several months to purchase our new Audi e-tron. As this would be our first electric vehicle, we wanted to do our research to make sure the switch from an internal combustion engine to an all-electric vehicle was the right choice for our family. Mark was more than willing to accommodate us as we worked through this decision; he was completely patient, understanding, and extremely helpful – taking the time to meet several times in person, fielding numerous phone calls and emails, and scheduling multiple test drives. We appreciated Mark’s knowledge and familiarity with the e-tron, a relatively new Audi product, and we felt confident we were being informed in an honest and transparent manner. We could not be more pleased with our purchase! All in all, we would not hesitate to recommend Audi Chantilly, and Mark Cooper specifically, to anyone in the market for a new vehicle. And if the e-tron is on your potential shopping list, we’d especially recommend that you seek out Mark. The purchase of this vehicle could not have been more satisfying, and getting to know Mark was a key aspect of this experience! More

Selling a clearly badly damaged M4 as clean Went to Audi dealer to view a S5 to compare with a desire for a BMW M series car. When I got to the dealership I found they had a M4. The front bump Went to Audi dealer to view a S5 to compare with a desire for a BMW M series car. When I got to the dealership I found they had a M4. The front bumper was a little beat. So I took a look at the car. A sales person "Amir" come to me and he asked me if I was interested in taking it for a drive I told him I am really here to view a S5. He informed me he had none but I could drive the M4. So I said yes. He took my license and went away. While he was gone I checked over the car. Noticed it was odd that the drivers side has some stone guard but the passenger side had none. I angled the passenger side in the sun and found what looks like body filler in the door and orange peel effect paint over the repair area leading to the rear fender and gobs of body filler on the inside of the passenger rear wheel arch. I pointed this out to the sales person and he said its clean no accidents. So took the car for a drive. Knew my next car had to be an M4. Got back priced up the front bumper would cost in excess of 1200 to repair. The tires installed are incorrect. But was rebuked that they are indeed correct tire um ok. And they insist the car has not been repaired! Very bad. If this is the example of product they represent on the site I choose not to return and to find a more fitting car else where. Amir on the other hand called me several times later offering me $250 off the sticker price. More

Audi Q7 Purchase The entire experience from walking in the door to walking out with a new car was fantastic. The staff was friendly and knowledgeable. My experience wi The entire experience from walking in the door to walking out with a new car was fantastic. The staff was friendly and knowledgeable. My experience with salesman Mark Cooper was excellent. He was straightforward, honest and knew his Audis inside and out. I am very happy with the final price and the overall experience I had and would recommend Audi Chantilly to anyone. More

Best experience purchasing a car I had a great experience buying my car at Audi Chantilly. It was very relaxed, no pressure, and they were very transparent throughout the entire proce I had a great experience buying my car at Audi Chantilly. It was very relaxed, no pressure, and they were very transparent throughout the entire process. We worked with Eric Ekpa and couldn't be happier with the overall experience. Imad walked us through the financing process and was incredibly nice, patient and truly went the extra mile to make sure we understood the different warranty/service packages. I would 100% recommend Eric, Imad and Audi Chantilly to any of my friends and family. More

We love Audi Chantilly and our new Q5 We just purchased a Q5 with Eric and had a wonderful experience. This is our third car from Audi Chantilly. Their customer service is superior. They m We just purchased a Q5 with Eric and had a wonderful experience. This is our third car from Audi Chantilly. Their customer service is superior. They made the buying process easy and painless. We have been very happy with the service department was well. We absolutely love our new car!! More

If you're looking for an Audi, this is the place to go to. Unbelievable experience. Mark Cooper and Ashley Smith were wonderful. I would recommend Mark to anyone looking for an Audi. He is terrific - very k Unbelievable experience. Mark Cooper and Ashley Smith were wonderful. I would recommend Mark to anyone looking for an Audi. He is terrific - very knowledgeable about the cars and very easy to work with. No pressure whatsoever. And the service provided post-sale is great!!! He helped me with a couple of my Audi account setup and called back and texted whenever I reached out to him with a question. Just a really good person to work with. More

Best experience buying a car Working with Mark was fantastic. Couldn’t have asked for a better experience. Got us into an A4 at a great price-the perfect car for us! Working with Mark was fantastic. Couldn’t have asked for a better experience. Got us into an A4 at a great price-the perfect car for us! More