Audi Chantilly
Chantilly, VA
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I could not be more pleased with my first experience at Audi Chantilly. Riyad Hassan responded very quickly to my initial inquiry and made the process of buying a used vehicle very smooth. Riyad and th Audi Chantilly. Riyad Hassan responded very quickly to my initial inquiry and made the process of buying a used vehicle very smooth. Riyad and the other members of the team were very professional and caring. I highly recommend Riyad and Audi Chantilly. More
Super disappointed with my experience recently. I received service coupons in the mail, made an appointment, confirmed details of the offer and brought my Q7 in as scheduled (before work - early hour received service coupons in the mail, made an appointment, confirmed details of the offer and brought my Q7 in as scheduled (before work - early hours to ensure they weren’t busy/backed up). Service rep informed me that the coupon was for a different cylinder (4 vs my 6) and inspection (sensor on in the car) would be $42 just to reset. Manager wouldn’t honor the oil change coupon even though I was already there and had the coupons mailed to my home. If they weren’t applicable to my vehicle (only Audi we own) then why did I receive them? Misleading and a total waste of time. Disappointed in the management for turning me away when the service rep tried to make my trip out to the dealership good for something. Not what I expected from a high end dealership with an apparently great reputation. More
Purchased a 2021 TT RS from Audi Chantilly back in Jan 2021. Hasan Noman took great care of me during the whole purchasing process. He is a true Audi brand ambassador. Had a great purchasing experience. T 2021. Hasan Noman took great care of me during the whole purchasing process. He is a true Audi brand ambassador. Had a great purchasing experience. Two thumbs up for Hasan and the team. Def. going back for my next Audi. More
Mamta is great and helped put us in a car that we love. We set up a test drive for the Mini Countryman but she helped us test another car which fit us even better than the Mini. We ultimately got the Nissa We set up a test drive for the Mini Countryman but she helped us test another car which fit us even better than the Mini. We ultimately got the Nissan Rogue 2015 which is roomy and has all the bells and whistles. We bought an Audi A4 from Mamta 2 years ago and because of her service we drove all the way from Philly to get this car. Diana in finance was also a great help and can't wait until we return so we can get a Q8 and we will bring the KFC. More
Mamta from Audi Chantilly took my call and had the car ready for me very quickly, even on such a short notice. She guided me through the whole process and made it very stress free and easy to understand. ready for me very quickly, even on such a short notice. She guided me through the whole process and made it very stress free and easy to understand. I would definitely love to work with her and that whole team again. More
Mamta took great care of me during the process. I traveled from Baltimore to Chantilly, the car was waiting for me to test drive upon arrival. The process was much better compared to other dealers traveled from Baltimore to Chantilly, the car was waiting for me to test drive upon arrival. The process was much better compared to other dealers More
We were not greeted as we walked around looking at vehicles outside, but we saw other customers near us welcomed and greeted by multiple people. We even almost walked the entire width of the showroom vehicles outside, but we saw other customers near us welcomed and greeted by multiple people. We even almost walked the entire width of the showroom floor before a receptionist finally said hello. I told my fiance that if we made it to the door on the opposite side of the room we were leaving. After complaining about our 15 min self guided tour with no assistance the receptionist responded "well you just arrived." I guess we didn't have the Audi car buying look. We finally worked with Mamta to get our new vehicle. We arrived within an hour of closing, and she worked well beyond closing to make sure we completed everything. I'd give 5 stars for Mamta, and 3 stars for the dealership itself. Mamta saved them from losing a customer that day because I wasn't pleased with the car buying experience before working with her. More
We needed a used car to be able to haul our dogs around. We had the pleasure of working with Mamta Vohra at Audi Chantilly. Due to the Covid issue we would only meet outside. Mamta met our needs and we d We had the pleasure of working with Mamta Vohra at Audi Chantilly. Due to the Covid issue we would only meet outside. Mamta met our needs and we did all the paperwork outside and felt very safe. Mamta totally understood and we appreciate her help. I would love to work with her again the next time we are shopping for a car. Thanks Mamta! More