Audi Chantilly
Chantilly, VA
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I purchased a car from Audi Chantilly in August 2024. While multiple members of their team were responsive during the "sale and purchase" phase of the process it was miserable afterwards. It took me 2 While multiple members of their team were responsive during the "sale and purchase" phase of the process it was miserable afterwards. It took me 2 MONTHS to get a call back on the status of my tags. This was only after sending emails and calling every single day for a month and calls placed to management. Only finally to be told they didn't submit the information in time to process my perm tags so I now have to make an appt and get perm tags on my own. I would not have minded getting the tags on my own. But the fact that they refused to respond to my multiple attempts to reach them for a status is pitiful. Buyer be warned if you find yourself needing any response after the purchase - even if it is for a required and routine request. More
I saw a listing online for the vehicle I was looking for at Audi Chantilly. I emailed Mamta to inquire about it after reading several other positive reviews about her. Unlike several of the other dealership at Audi Chantilly. I emailed Mamta to inquire about it after reading several other positive reviews about her. Unlike several of the other dealerships I had emailed asking for the price breakdown and out the door price, she emailed me exactly what I had asked for, including a full online packet of tons of information including the original MSRP sticker, service history, and more. She also made a quick walkaround video of the car and sent that to me as well. I came in for a test drive and loved the car. She was very informative throughout and was able to tell me about several features that I hadn't come across in my prior research. When it came to talking about price, she was very patient and never pushy. At financing time, I worked with Wisam and he seemed genuinely excited for me, while also being incredibly helpful when discussing the various packages and other warranty options. Overall, an excellent experience. More
I enjoyed doing business at the Audi Chantilly Car Dealership. Pricing on the quality vehicles and my trade was fair, the buying process was simplified, and excellent customer service. It was a wonder Dealership. Pricing on the quality vehicles and my trade was fair, the buying process was simplified, and excellent customer service. It was a wonderful experience, walking into the Audi Chantilly office, meeting with the front desk person, K’em, the General Manager, Sai, and the amazing salesperson who assisted me with my purchase, John Kwacala. His caring friendly approach made the process very easy. I highly recommend their services to my family and friends. More
I had the pleasure of working with Mamta Vohra to purchase my first new car, and my first Audi! I really don't have enough great things to say about Mamta or my experience at Audi Chantilly in genera purchase my first new car, and my first Audi! I really don't have enough great things to say about Mamta or my experience at Audi Chantilly in general. As a first time car buyer, it can be a little daunting, and Mamta made it one of the easiest and most enjoyable experiences. She has tons of experience and knows the cars in and out, I never felt pressured, and any questions or requests I had were quickly answered. I would recommend Mamta and her team to anyone looking to purchase, I am in love with my new car and the ease of purchase the whole team provided. More
The sales people are super helpful and knowledgeable; customer service including the techs bend over backwards to answer your questions. All of my maintenance is done by Audi Vhantilly. I would not take customer service including the techs bend over backwards to answer your questions. All of my maintenance is done by Audi Vhantilly. I would not take care any other place ! More
The dealership sales representative and management were fair in their dealings, accommodating in their manner, knowledgeable relative to the features of the vehicle, clear with their negotiation and follow fair in their dealings, accommodating in their manner, knowledgeable relative to the features of the vehicle, clear with their negotiation and follow up. More
It was amazing buying a car from Audi Chantilly. I bought the Audi online, and the staff was so easy to work with. The car arrived to my location in NH today. Everything was exactly as disclosed, I bought the Audi online, and the staff was so easy to work with. The car arrived to my location in NH today. Everything was exactly as disclosed, plus some extras I wasn't expecting. Thank you! I will definitely consider Audi Chantilly for my family. More
Amazing experience with Audi Chantilly. Special thanks to Mamta and Sai for being patient with me and showing all my options. They were kind and made sure that I got a Great deal. The finan Special thanks to Mamta and Sai for being patient with me and showing all my options. They were kind and made sure that I got a Great deal. The finance lady Amin was solid and thorough. she made sure I got a great rate with some packages. Would highly suggest working with Mamta Vohra. I will be back for my next purchase. More