Audi Brooklyn

last week I had an emergency with my Audi I called Audi Brooklyn's service department at 4:30pm expecting them not being able to help me at such a late hour of the day. To my surprise not only did they arr Brooklyn's service department at 4:30pm expecting them not being able to help me at such a late hour of the day. To my surprise not only did they arraign to have my car picked up and they dropped a loaner car off for me to use while my car was being repaired and they also dropped my car off when it was ready the very next day and the repairs didnt break the bank. With my busy schedule this was very helpful. The service team at Audi Brooklyn made what could have been a horrible automotive service experience a very positive one. I want to thank Michael Casey and his team for a job well done. I will continue to use this dealership for all my service needs and recommend them to anyone looking for a great service department. More

I brought my Audi Q7 into the dealership for an appointment for the inspection. While there, I inquired about having a few repairs done under the warranty. The inspection was completed quickly an appointment for the inspection. While there, I inquired about having a few repairs done under the warranty. The inspection was completed quickly and they told me to leave the car and they would make the necessary warranty repairs the same day! The vehicle work was completed in a few hours. When I returned to pick up the vehicle, Steve explained all the repairs that were done and I was on my way. The staff at Audi Brooklyn on 63rd St. was very courteous, helpful and a pleasure to deal with. I highly recommend seeing Steve or any associate for any needs you may have at Audi Brooklyn. More

I have had one of the most seamless experiences ever working with Open Road Audi Brooklyn. I came in to get a new car while working with a potential trade-in. Usually when working with trade-ins, there working with Open Road Audi Brooklyn. I came in to get a new car while working with a potential trade-in. Usually when working with trade-ins, there are always asterisks and fine print that go along with it. However, Arman (sales), Tom (GM) and Dexter (finance) made the entire transaction effortless. They did everything they could do to work with me. They listened and answered "thousands" of my questions and concerns with professionalism and courtesy and were very knowledgeable about their product that they represent.. They explained absolutely everything and not once did I feel pressured into closing a deal. I test drove a few cars and finally settled on my new 2012 Audi A6 which is flawless and can’t be happier with it. Even had a wish to test drive the S4 and Arman made it happen! Thanks for everything guys!!! You have my full recommendation and endorsement!!!! More

Good service departments are hard to come by and I was pleasantly surprised by the attentiveness I was given by Brooklyn Audi's Service Department. The Service Manager Mike Casey was very nice. Their loan pleasantly surprised by the attentiveness I was given by Brooklyn Audi's Service Department. The Service Manager Mike Casey was very nice. Their loaner cars are always available and very clean. I will definitely have my Audi serviced there in the future. Its worth the drive. More

I have purchased many cars through the years, and have dealt with many sales people. I was so impressed with the caliber of sales professionals working in Open Road Audi Brooklyn. This was my first Audi, dealt with many sales people. I was so impressed with the caliber of sales professionals working in Open Road Audi Brooklyn. This was my first Audi, and they held my hand through the entire process, what a great experience. Chester, Joe and Tom, you guys were awesome, thanks again ! Marsha More

I had the pleasure of going to Audi in Brooklyn this past month. I was greeted in a friendly manner which was nicer than most dealerships that I have been in. I have been looking in BMW and another Audi deal month. I was greeted in a friendly manner which was nicer than most dealerships that I have been in. I have been looking in BMW and another Audi dealership and I left. When I went to Audi in Brooklyn the salesman Guiseppe greeted me and really was great in educating me on information I never was told about the Q5... He then introduced me to the manager Joe. I must say that this was by far the most professional team I have had the pleasure of dealing with. Joe was fantastic in assisting Guiseppe along and by answering every and any question we had about the car. When it came to delivery they both were there greeting us and wishing us the best with our new car. I must say ...I did not expect to be treated the way I was but whoever supervises that store should recognize both associates ( guiseppe and Joe ) as assets. They convinced us to buy the vehicle from them and ensured us that they would even see to it that they would help us with service etc. Most salespeople and management don't go the extra mile and they did. I am pleased to have gotten my car from them and I definitely would recommend friends and family to go there as well . My compliments to a well run dealership and to the team of Guiseppe and Joe !! Thank you. More

I had an amazing experience at this dealer. The staff were friendly, honest and extremely helpful! I love the vehicle I purchased and I will be back for another! were friendly, honest and extremely helpful! I love the vehicle I purchased and I will be back for another! More

First of all, the service make me feel very comfortable, and that is the reason for me to stick with this dealer. I was been taking care at the first entry to this shop. The sales man explained well on the and that is the reason for me to stick with this dealer. I was been taking care at the first entry to this shop. The sales man explained well on the car and in very professional ways. The sales person were very quick respond to my email at all time. He gave a very reasonable deal, and in very honestly ways. The finance guy who was taking care of my final paper was very nice. He spent lot of times to go over all pricing with me and make sure I am understanding all the price that is listed on the invoice that I am paying for. And finally, I got my car and I am loving it. Thanks to my dealer! More

love the brand love the dealer this is my 3rd Audi and 3 times have been a great experience, no surprises no gimmicks they tell me a thing it gets done the right way. if anybody is in the market for an Audi times have been a great experience, no surprises no gimmicks they tell me a thing it gets done the right way. if anybody is in the market for an Audi give this dealer a chance if they cannot help you, certainly will not be in your way. Adios amigos!! see you in 3 years!!, More

Requested a 5,000 mile scheduled maintenance. Very prompt, friendly and professional service. Spent no more than 10 minutes in the shop. Great job. Will be visiting again. prompt, friendly and professional service. Spent no more than 10 minutes in the shop. Great job. Will be visiting again. More