Audi Brooklyn

Professional, Courteous. No appointment necessary. The staff here is both professional and courteous. Walked in on a Tuesday evening with no appointment and we were greeted swiftly and then introduced The staff here is both professional and courteous. Walked in on a Tuesday evening with no appointment and we were greeted swiftly and then introduced to a manager. We spoke briefly and the n were introduced to Russell, a specialist. He took us on a great test drive designed to mimic all the road conditions we would normally encounter living in New York. The guy really knew his stuff. When we arrived at the dealership ready to discuss numbers he introduced me to Mike, a finance manager. We discussed our options and it was a totally pressure-less experience. We will be coming back to Brooklyn Audi for all of our needs. More

Hassle Free I came into Audi Brooklyn to test drive an a6 and was amazed at how simple the process was. I was introduced to Frankie Lopes who took me for a ride a I came into Audi Brooklyn to test drive an a6 and was amazed at how simple the process was. I was introduced to Frankie Lopes who took me for a ride and gave me a wealth of information. Hassle free and informative. I wish every dealership was like this. More

great guys Frankie Lopes was great really knew his cars and Daniel Pacheco the sales manager was great too. No pressure and worked hard to get me the deal I want Frankie Lopes was great really knew his cars and Daniel Pacheco the sales manager was great too. No pressure and worked hard to get me the deal I wanted.. I would recommend these guys for sure.. More

Frankie Lopes is a very knowledgeable Audi specialist. I appreciate his help and calm demeanor! It was a pleasure speaking with him. I may look into purchasing an is a very knowledgeable Audi specialist. I appreciate his help and calm demeanor! It was a pleasure speaking with him. I may look into purchasing an Audi soon. More

Love My New Audi I want to send a big thanks to Audi of Brooklyn. It has been a dream to own a new Audi and it finally came true. The whole experience was great from t I want to send a big thanks to Audi of Brooklyn. It has been a dream to own a new Audi and it finally came true. The whole experience was great from the layout of the dealership right down to the final overview of the car. The service was great and all the entire sales team was fantastic in getting me exactly what I wanted for a great price. My new car is perfect! There is something they do here that I have never seen before at any other dealership, they have some one show you the ins and outs of the entire car. I believe I worked with a gentleman by the name of Frankie (can't remember his last name. He made sure I knew everything about the car and could be confident in driving it off the lot. THANK YOU BROOKLYN AUDI! More

best audi experience This is one of the best looking facilities I've ever been to. My first impression walking was incredible. Came in looking for a family car and the st This is one of the best looking facilities I've ever been to. My first impression walking was incredible. Came in looking for a family car and the staff was super helpful. My product special Qiqi was thorough introducing the Q5. The manager that helped us with the purchase was very charming and straight to the point. When i came in to pickup the car with my son, there was an area with ipods to keep him occupied. 5 stars!! More

Great experience I was very impressed with this dealership, especially my Audi Brand Specialist, Frankie Lopes. Frankie's in-depth knowledge and enthusiasm about the A I was very impressed with this dealership, especially my Audi Brand Specialist, Frankie Lopes. Frankie's in-depth knowledge and enthusiasm about the Audi brand made it a truly enjoyable sales experience. Frankie was extremely patient and explained everything we needed to know about our Q5. If you're in the market for an Audi, give Audi Brooklyn a chance, just ask for Frankie; you will never go anywhere else once you meet him! More

Audi Brooklyn Service Center Took my 2006 Audi A4 for service Tues picked up We'd and had a great experience. Martin the service advisor, Peter the Asst. Manager, and James the Te Took my 2006 Audi A4 for service Tues picked up We'd and had a great experience. Martin the service advisor, Peter the Asst. Manager, and James the Tech was amazing. Martin treated me as if I was his only client for the day, very informative, and attentive to my concerns. Even though I was rushing them they all kept it professional. I even got a free car wash! This is my new service home and I definitely recommend you bring your car here to be service. I heard and read a lot of negative things about this place but what I experience was superb service!!! Thanks Audi?? More

Professionalism! Attentive, professional, and friendly. I dealt with Lori and the manager Leo. Both were easy to deal with. Very little pressure with clear and prec Attentive, professional, and friendly. I dealt with Lori and the manager Leo. Both were easy to deal with. Very little pressure with clear and precise answers to all my questions. Leo finalized the deal and helped me get to the payment I needed to be in with the necessary amenities I will need throughout my lease. I highly recommend Audi Brooklyn! More

Worst vehicle return experience, terrible customer service I've been a long time customer with audi with 3 previous vehicles in my family. When I took responsibility to return the vehicle and asked when to ret I've been a long time customer with audi with 3 previous vehicles in my family. When I took responsibility to return the vehicle and asked when to return the vehicle. Monae Murray gave me incorrect information on when my lease ended. I purchased a new vehicle based on this information and a terrible experience of being asked to drop off the car earlier than the actual date. When I later found out that this was not the case from Audi Financial Services. I was shocked to find out that I purchased a vehicle based on bad experience with Audi and incorrect information given (confirmed on email) and then was informed that I was mistaken on my interpretation ie. the last payment not the lease end was on the date listed Thank you Kent for the vehicle purchase but never again will I be a customer of Audi BK. The CS rep's would not help in any way to satisfy the issue in any way. The dealership just wants to sell you another vehicle and give it in early. More