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Audi Brookline
Brookline, MA
793 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
April 20, 2024
Excellent service, Jose made the process very easy and stress free. Would recommend for anyone looking to purchase a new or used vehicle. stress free. Would recommend for anyone looking to purchase a new or used vehicle. More
by DKEITHSLADE
April 15, 2024
I receive an excellent service in Audi Brookline dealership. Very much appreciate The team and Kevin’s for the work they did. Highly recommend this dealership. Irene dealership. Very much appreciate The team and Kevin’s for the work they did. Highly recommend this dealership. Irene More
by Irene
April 09, 2024
Felix Mojica was super easy to work with through a very unique overseas purchase process! Thanks! unique overseas purchase process! Thanks! More
by AD
April 09, 2024
Xavier and Kayla were great to work with. They were responsive and the process was seamless from start to finish. I'll be back in a few years to buy my next Audi! They were responsive and the process was seamless from start to finish. I'll be back in a few years to buy my next Audi! More
by dlj02000
April 06, 2024
Its a great dealer and the service department is great, but its the little things that I dont recieve that adds up kind of annoying me. After paying for a hefty repair for a new vehicle that is a year old but its the little things that I dont recieve that adds up kind of annoying me. After paying for a hefty repair for a new vehicle that is a year old I asked for a screw to be put in for my front plate and after asking if that was done when i came to pick up the car it was not. Its a very simple request, but was not completed. Things like this even small make me feel like an unimportant customer More
by ozaanc
Employees Worked With
I aint no snitch
April 05, 2024
I just had another awesome experience with Audi Brookline Service. I called after losing all air pressure in one of my tires. I was informed that I could continue to drive due to having run flat tires and t Service. I called after losing all air pressure in one of my tires. I was informed that I could continue to drive due to having run flat tires and to come directly to the dealership. Upon arrival, Advisor Kervens Noël assured me that they would take care of the issue and have me on my way. Inspection determined that tire was punctured by a sharp object. Within 1 hour Kervens was able to get my tire warranty verified and authorized and a new tire installed. You can’t ask for better service than that! More
by gsump473
Employees Worked With
Kervens Noel. (5 Stars)
April 04, 2024
Luis was exceptional. Super friendly and thorough, he was accommodating and professional. The staff at Audi Boston/Brookline has exceeded all my expectations, from the sal Super friendly and thorough, he was accommodating and professional. The staff at Audi Boston/Brookline has exceeded all my expectations, from the sale rep Ahmad Naeem to Luis Gonzalez, the process was seamless and comfortable. More
by Mariebrandao
Employees Worked With
Luis Gonzalez
April 04, 2024
My Audi had a flat tire and the service department at Audi Brookline promptly changed the tire. Thank you for your exceptional care and service. Audi Brookline promptly changed the tire. Thank you for your exceptional care and service. More
by Audi Owner
Employees Worked With
Athios (manager of service) 4/4/24
